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All 18 Burbank hotels »

Portofino Inn Burbank

2.0 of 5
924 West Olive Avenue, Burbank, CA 91506-2210
Hotel amenities
Ranked #6 of 18 hotels in Burbank
4.0 of 5 stars 67 Reviews
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67 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(3)
  • Very basic(3)
  • Very clean(3)
Traveller rating
    29
    26
    6
    1
    5
Only show reviews for Family (13) | Couples (22) | Business (18)
Date Rating
Patricia D
Budapest, Hungary
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 17 November 2011

I am working at a 5 star hotel chain and not used to staying at motels. Portofino Inn was a nice surprise. They recently renovated their rooms and the clientele is middle-class tourists and business men. Room was good size and up-to-date, nice decor. I stayed with them for 7 nights on leisure as I was visiting my friend in... More

Was this review helpful? Yes
sandip kapadia, Manager at Portofino Inn Burbank, responded to this review
21 November 2011

Dear Guest, Thank you for taking your time to post a review of your experience during your stay at our Inn. It was our pleasure in having you as our guest. Opinion of our valued guests helps us in providing fantastic hospitality and service to each of our guest. We hope to see you soon. More

Fred F
Burbank, California
1 review
5 of 5 stars Reviewed 16 October 2011

Accommodating folks who worked with us when we had personal issues. Very comfortable pillows and mattresses. Fridge and microwave and understanding attitude about having food in room. Good mirrors. Lovely flatscreen t.v. More

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MikeW1956
Powell, OH
2 reviews
3 helpful votes
5 of 5 stars Reviewed 20 September 2011
1
person found this review helpful

I stayed at the Portofino at the beginning of September 2011 for three nights. I had booked online months prior, and the Web site made it look like a three star hotel, maybe four. But I did happen to see a photo of the motel sign before I arrived, and I anticipated it wasn't nearly that nice. Indeed, upon arrival,... More

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giospirit
1 review
4 of 5 stars Reviewed 8 September 2011

I usually stay in nicer hotels, but it looked pretty cute on the website. when I got there, it looked like a 2 star motel... so I was a little leery. but the bedding in my room was great- it felt more like a 3/4 star ... I'm kind of picky about my sheets. lol. it was great for a... More

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whasabae2
Wyoming, Michigan
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 28 July 2011

The rooms were small but very clean. $13 cab fair to Warner Brothers Studio Tours and the Ellen Show. We used public transportation to save money and felt totally safe. Everyone on and off the bus and subway were very nice. The cab ride to Burbank Airport was $20.00 with tip! Great for the money, great for location, just plan... More

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magandako
las vegas
Reviewer
4 reviews
8 helpful votes
1 of 5 stars Reviewed 25 June 2011
5
people found this review helpful

I chose this INN through the positive reviews posted on the Trip Advisors' website and sadly - it was all the in the contrary! I have relied in Trip Advisors' website for great places to stay & never did I recall having to stay in a place that they ranked in their Top 10 list that I was so disappointed... More

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benglelove
Oceanside, California
1 review
2 of 5 stars Reviewed 14 February 2011

Now I know what SENIOR ABUSE is. My experience started with poor service. I am partially handicapped and have a hard time using stairs. I had been told I would have a choice of upstairs or downstairs. When I saw the stairs I asked for a first floor room. They showed me a room back by the trash and generators... More

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sandip kapadia, General Manager at Portofino Inn Burbank, responded to this review
23 March 2011

Thank you for review pertaining to your concerns and issues you encountered during your stay. Your review stated that you had spoken to me regarding your experience, however I have not spoken to you, nevertheless I apologise to you for your unfortunate experience and assure you that I have taken appropriate steps to ensure our guests will be attended to... More

cardbrat
Toronto, Canada
2 reviews
1 helpful vote
3 of 5 stars Reviewed 13 February 2011

Nice place.Free parking. Nice people who run it. Pleasant breakfast. Fair room with microwave. But man get rid of that cleaning fluid smell!!!! As you enter the room you are immediately met by this strong smell of cheap cleaner. I'm sure it is toxic and would not be safe for small children. I got used to it but barely. Had... More

Was this review helpful? Yes
sandip kapadia, General Manager at Portofino Inn Burbank, responded to this review
23 March 2011

Thank you letting us know of your experience at our Inn. I would like to apologise to you if your experience was short of fantastic. I have taken this matter up with our housekeeping staff and would like to assure you that all chemicals and supplies used to clean and sanatize our rooms are standard hospitality OSHA approved products. I... More

CA*PastryChef
Bay Area
Contributor
13 reviews
21 helpful votes
4 of 5 stars Reviewed 26 November 2010

I almost forgot to review this place! I booked this motel, last minute, for a business trip. I was surprised to get a decent rate (around $99) for booking so close to my travel date. I was a little worried about how my stay would be because of the way the exterior of the motel looked. I mean, it sits... More

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AZlady40
Tucson, Arizona
1 review
1 helpful vote
1 of 5 stars Reviewed 15 November 2010
1
person found this review helpful

Car broke down, called to explain delay, the front desk was very rude!!! While I was not sure of the arrival time, the "gentleman" did not wait for me to explain before rudely telling me he was going to charge me the full rate if I wasn't there by midnight. I asked to speak to the manager, and he stated... More

Was this review helpful? Yes
sandip kapadia, Manager at Portofino Inn Burbank, responded to this review
23 November 2010

Dear Valued Guest, We are sad to hear that you had a poor experience with our Hotel Reservations. After Reviewing the details of your reservation we had done our best to assist you and unfortunately that was not to your satisfaction. You had called the hotel to cancel the reservation around 3.00pm ( same day of check -inn ) which... More

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Portofino Inn Burbank Also Known As

  • Portofino Hotel Burbank
Address: 924 West Olive Avenue, Burbank, CA 91506-2210

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