To whom it may concern, My family and I decided to make a family trip to Universal Studios to celebrate the Christmas Season. I booked two rooms of your Burbank Airport hotel through Hotels.com for the date of December 23, 2011. We chose your establishment due to its amenities, and reasonable pricing. My husband, and I stayed in one room... More

This hotel, by far, has the hardest beds I have ever slept on. Trying to pay with a corporate card is a nightmare. Don't even think of using the toaster they provide - ours caught on fire - and the replacement they sent up caught on fire too. Washing machines don't work & toilet will scare the cr*p out of... More

graffiti etched into the light fixtures - torn sheets - ripped upholstery - a view of the mall loading docks and Lowes stockyard next door - "a delightful corner room" according to the front desk... did I mention the metro tracks outside the other window? Nothing is complimentary (no, not even the internet) and staff is far from hospitable. A... More

Pet Friendly Hotel. Pet fee $25 a day. Not very clean. No pool. Near shopping and restaurants. Extended stay hotel, limited house keeping. Nice big rooms with fridge. Limited exercise areas for pets. More

Room smelled of smoke and urine. Pets are all over the place. Bugs. The towels were stained and had hair all over them. The non-smoking room I reserved had cigarette ash all over the carpet as well as over unidentified stains. Only the manager can "refund" your money and he is only there the next day, so you are stuck... More

Needed to find a local place to stay in a pinch as I had construction problems with my house. Did some research and found this place at the Empire Center near Burbank Airport. Upon arrival, I asked the front clerk if he could give me the same rate as the internet ($93 on a Thursday). He quickly replied no, but... More

This was the worse hotel I've ever stayed in. The first time I realized I made a mistake was when we went to the elevator. It was filthy and smelled of urine and smoke. It says it's been renovated but looks and smells horrible. Uncomfortable bed, thin covers and comforter, dirty carpet, dirty windows, small room and a waste of... More

Was just here for 1 night and it was an awful experience. I had a big presentation the very next day to our ompany's COO, wanted to get a relaxing good night sleep. Yes, the hotel looks nice outside, it's a walking distance to a new plaza with variety of restaurant chains, stores, etc. Marriott is next to it -... More

My husband and I recently spent 10 days at the Extended Stay in Burbank. In the past, we have stayed at a more upscale hotel when we visited Burbank, but this time wanted to try a place with a kitchen, so we wouldn't have to spend the extra money for breakfast. This hotel was about $30-40 less per night than... More