The room we ended up in was nice and the staff was trying to meet our requests ,we were promised a newly renovated room due to health issues , we new they had some cause we stayed in one our previous visit , but it turns out the clerk we talked to many times before our arrival made promises that...
Thank you for taking time to write a review for our hotel. We apologize for the miscommunication you received. We strive to always make sure our guests receive the correct information and utmost respect. With your comments we can improve our property. We look forward to being able to meet your needs on a future visit.