Portola Inn and Suites (Buena Park, California) - Hotel Reviews

Also Known As:: Portola Hotel Buena Park; Portola Hotel; Portola Inn And Suites Buena Park, California

Address: 7921 Orangethorp Ave, Buena Park, CA 90621

Phone Number:

Region: United States > California > Orange County > Buena Park

Amenities:

Free Breakfast Free High-Speed Internet Free Parking Swimming Pool

Hotel Style:

Ranked #6 of 18 hotels in Buena Park

Price Range: €

Hotel Class:2 star (2*)

Official Description (provided by the hotel):: Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and non-smoking Double Bed Queen rooms, and Family Suites that feature two adjoining rooms with two separate bathrooms. Each room features a micro-fridge, hairdryer, iron, cable TV, and high-speed Internet. Each morning, enjoy our complimentary Portola Inn breakfast where you can indulge in fresh fruit, pastries, coffee and more. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Priceline, BookIt.com, Cheap Tickets, EasyToBook, Hotwire, Agoda, Expedia, Venere and Tingo so you can book your Portola Inn and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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138 reviews from our community

See which rooms travellers prefer - 31 traveller tips

madpartyboy

united kingdom

Senior Contributor

26 reviews

11 hotel reviews

Reviews in 13 cities

15 helpful votes

“Major issues for any international travellers”

Reviewed 19 May 2013 NEW

Yes the hotel is on the lower end of the price scale but I think that you still expect some things as standard First of all the free wifi is shocking in fact is non existent they have three access points to connect too and they are all as bad as each other being a international traveller wifi is a... More

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See 7 more reviews by madpartyboy for Buena Park

Please accept our most sincere apologies on your recent experience at Portola Inn and Suites. We are currently working on getting better access points for the Wi-Fi, and it is unfortunate to hear that the ones we replaced prevented you from connecting with your loved ones. I will talk to all team members so that the service they offer can... More

joseph s

Fullerton, California

1 review

“portola”

Reviewed 2 May 2013

hi i dont really write reviews! Also for the fact im not a tourist of california lol in fact i was only looking for a place to crash for the night. I found the room i stayed in to be extremely comfy it suck check out is a bit early but it was a push to get my day started... More

Thank you for the candid review you have on our Buena Park property. We are happy to hear about the wonderful experience you encountered upon checking-in into Portola Inn and Suites. As you know, all of our rooms are fully furnished with a flat screen television, microwave, mini fridge. And we also have free on-demand channels! Thank you for the... More

a794

San Francisco Bay Area, CA

Senior Reviewer

8 reviews

3 hotel reviews

Reviews in 7 cities

3 helpful votes

“Excellent Hotel For a Trip to Disneyland”

Reviewed 28 April 2013

This hotel is an excellent value, and even during peak travel season (we stayed here during the first week of August 2012), you will still get a reasonable deal on a room. The rooms are spacious and can accommodate a family of 4-5 very comfortably. Front desk staff were friendly and welcoming. After a grueling 10 hour drive from the... More

We are very happy to hear that you are a returning guest and that once again our immaculate rooms, room rate and service are what brought you back to Portola Inn and Suites. As you have told, we are conveniently located near Knott's Berry Farm (about a five minute drive), and less than fifteen minutes from Disneyland. As always, we... More

Caroline L

Chino Hills, California

1 helpful vote

“Great service and great rooms”

Reviewed 25 April 2013

I was there on a family trip experiencing the area, going to Knotts Berry Farm and Disneyland and i wanted to find a hotel that was within my budget and had really nice rooms. this hotel definitely met my expectations for the most part. they were cleaner than i had expected and thanks to the front desk, i believe his... More

Was this review helpful? Yes 1

It always brings us such joy to hear of the amazing experience one of our guest had while staying at Portola Inn and Suites. We are glad to read we exceeded your expectations and that the service that was provided to you and your family was exceptional. As you became aware, all of our rooms come with flat screen television,... More

chelseachloe09

Reviewer

3 reviews

“Great value great rooms!”

Reviewed 24 April 2013

I read a lot of reviews of how the rooms smelled of smoke, which was false. Our room had no smoke odor at all! The staff was friendly. The rooms were updated which was nice. They werebetter than expected since it was such a good value to stay! The carpet could use a cleaning. It has obvious wear. And there... More

See 2 more reviews by chelseachloe09 for Buena Park

Thank you for taking a moment out of your busy schedule to provide us with your feedback on your recent stay at Portola Inn and Suites. We are glad to hear that our hotel exceeded your expectations. By comments such as this one, we know that our team members are doing an exceptional job with the maintenance of the property.... More

Bruce F

San Luis Obispo, California

“Great value, well located”

Four of us booked individual rooms here on a business trip. We all found the location to be very convenient for our purposes and easy to find. The rooms were clean, spacious, and remarkably full featured for the price. Also, they have a strong wifi connection. There was a little confusion at the front desk converting our reservation into four... More

We are glad to hear that your stay here at Portola Inn and Suites was one of comfort and relaxation. And we would also like to thank you for providing us with your review. It's always nice to hear great comments about our property. As you were able to see first-hand, we take great pride with the cleanliness of our... More

darlenerios

Chandler, Arizona

“Holes in walls & dirty”

Reviewed 17 April 2013

I read several reviews on Portola Inn & Suites. Its a MOTEL simular to Motel 6/Super 8. . Run down!!! I dont know what rooms the reviewers stayed in but our room was a dump. On the 2nd floor close to the front lobby. There was a huge hole in the wall from the doorknob. They placed a trash can... More

Please accept our most sincerely apologies for the experience you encountered while at Portola Inn and Suites, and thank you for bringing this up to our attention. I will personally have a meeting with our team members and will request for them to be more attentive to such details that you have mentioned. We hope you will consider us on... More

JABIII

Eagle Mountain, Utah

Contributor

11 reviews

5 hotel reviews

“Nice Place Near Knotts and Disneyland”

We got a good deal of $50 per night for a four night stay. We were very pleased with the room overall but I have to tell about the problem I faced when we checked in. I had purchased a room and Disneyland pass package when I reserved online. When we checked in, the desk clerk took forever to try... More

Thank you for your feedback and for letting us know about the experience you encountered while staying at Portola Inn and Suites. Please accept our apologies as we have already taken the appropriate measure to make sure this does not happen again. We will also retrain our front desk team members so that the check-in process can be adequate and... More

rbeauregard

Roseville, California

2 reviews

Reviews in 2 cities

“Cheap Shot”

Reviewed 1 April 2013

I booked a 2 night stay at this hotel for my brother and his family based on the reviews here. When he arrived after a long drive with his 2 small children and wife he was told his reservation had passed AND he'd been charged for one of the two night for a NO SHOW. Since I made the reservation,... More

We apologize for the inconvenience brought to you during your stay at Portola Inn and Suites. Please be aware that our policy, which is sent to you along with the booking confirmation, states that a one-night charge will be applied to those guest who do not show up on their reservation date. That same policy states that after six o'clock... More

Ron J

Morgan, Utah, United States

“Close to everything”

Reviewed 22 March 2013

It is a nice low cost hotel we had the double room and it was nice. Close to places to eat don't plan on getting to full on the free breakfast. It was clean other than the carpet that was dirty and needs to be replaced ! the television is not hi def. I will probably stay there again because... More

We are glad that you took a minute of your time to provide us with your personal feedback on our Buena Park property. As you might already be aware, our free and fresh complimentary breakfast includes chocolate muffins, blueberry muffins, hot brewed coffee, orange juice, bananas, oranges, toast, and jelly. As far as the HD channels, we are currently working... More

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Portola Inn and Suites Hotel Reviews, Buena Park, California

Portola Inn and Suites

138 reviews from our community

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