I was lucky enought to spend 6 nights at this facility recently. Without a doubt there is no better hotel in the U.S. Aside from the superior rooms and grounds,the customer service that was given to us as guests was superb.I am glad yhat I was lucky enough to be on the receiving end of their graciousness. Steve Pearson at... More

We only overnighted after a flight from the UK so didn't have a chance to experience all it has to offer which is considerable. The driveway staff very efficiently managed the unloading and unpacking of our rental car. The check-in process was equally smooth and our double room with balcony was large enough to have been called a junior suite... More

I stayed here for a business meeeting. I was extremely WOWed when I was addressed by my last name- all the way from the entrance to the cocktail reception my company held later that night. The personal engagement , quality of service and beautiful historic feel really made my stay enjoyable. I cant wait to come back to L.A and... More

I just returned from a mother/daughter weekend with my 11 year old and I cannot say enough good things about the hotel. I've stayed at most of the high end LA hotels but this was my first time at the BHH. It is the only place I will ever stay now. The staff are gracious, accommodating, attentive and willing to... More

Organized, friendly & attentive staff, beautiful setting, top notch customer service. I was meeting clients at the BHH and from the moment you pull up to valet to the time you leave, you are whisked away to another time. You can sense the grand history of the hotel. The Polo Lounge offers you a world class service without the stuffiness.... More

Thanks Beverly Hills Hotel... I am now officially spoiled. I don't know if I can walk into another hotel without expecting the quality of customer service and first class feel that you offered. From beginning to end you made our vacation feel so very special. First, we walk into the lovely, updated and sophisticated lobby and were instantly greeted by... More

We were picked up by the hotels limo and buy the time we arrived at the hotel we were being greeted by name by the doorman concierge reception etc....so professional ...we stayed in a luxury bungalow which had everything anybody could require. The hotel staff were excellent the concierge extremely helpful they didn't recommend one dud restaurant. The hotels limo... More

I honestly have to say I have never been to a more amazing hotel before. It is beautiful, immaculate and the service is incredible. Also, famous people are in and out all the time which is so cool. We had an amzing time and I can not recommend this hotel enough. I am soo picky and I could not find... More

First time staying at BHH, at recommendation of close friend. We stayed 4 nights. We were not disappointed! the room we booked was #106, on the first floor and HUGE inside and out! We had a double level patio, large enough for a dinner party! The bathroom was enormous! Since we were there for many celebrations, we received a welcome... More