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BEST WESTERN Plus Heritage Inn

2.5 of 5
1955 E Second St, Benicia, CA 94510
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BEST WESTERN Plus Heritage Inn
Ranked #1 of 2 hotels in Benicia
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89 reviews from our community

    Trip type
Traveller rating
    46
    30
    4
    4
    5
Date Rating
Concho, Arizona
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 June 2013

We went for my Grandson's high school graduation and found the perfect hideout for a grandmother with broken wrist. Everything was clean, quiet and so comfortable. I almost wanted to stay! Well, actually we did for 4 nights and I looked forward to getting back to our room every night! Next time we go to visit the kids I know... More

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Benicia
1 review
1 of 5 stars Reviewed 5 June 2013

I brought a client in from down south to conduct business. In the morning I was woken by a call from the front desk that my BMW was broken into, 1 of my windows was smashed in. My guest's truck and broke 2 windows. The front desk says they are not responsible. I understand, I think I should be compinsated... More

Review collected in partnership with Best Western

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Anchorage, Alaska
1 review
4 of 5 stars Reviewed 4 June 2013

Best Westerns are usually well taken care of. This was no exception. Very friendly staff, clean room, and a weeping willow tree to envy on a hot day. No restaurant, and after 9 pm it was a challenge; small town Benicia.

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Fareham
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 26 May 2013

We are visiting from the UK and had never heard of Benicia , but as it was on our route back to San Francisco we planned to stayed at the Heritage Inn. After a warm welcome, we settled in to a spotless and very comfortable room, it was quiet although near the Freeway, and there was a pleasant pool and... More

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Victoria, Canada
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 26 May 2013

We are Best Western members (Platinum) and had booked a stay for one night for four adults. Upon our arrival, we were informed that we had been upgraded to a King room for two adults. We showed our booking information, to the desk clerk, which clearly showed that we had asked for a room for four. We understand that mistakes... More

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Aurora, Colorado, USA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013

Very clean and pleasant stay at this hotel. Needed fast WiFi during this trip and received it! The interior was very upscale. Missed the happy-hour. But the breakfast was great and all the staff members were very polite. Special thanks to Alicia from the front desk. The location is just wonderful near the I-680. The front desk has a list... More

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London
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 May 2013

We checked into the hotel for a 6 night stay in early May 2013. On check-in we were given a room on the ground floor directly behind the pool but as it was a lovely day the pool was really busy and extremely noisy! Due to the room being on the ground floor we were also subject to people running... More

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Mammoth Lakes, California
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 13 May 2013

Stayed there for a graduation I was impressed by the hospitality of the front desk people & it's a very clean House. It is in a convenient and very central location and although close to US 780, very quiet. If you must be in Benicia this is much better than the local HIE and a well worth the stay.

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gnubla, General Manager at BEST WESTERN Plus Heritage Inn, responded to this review
21 May 2013

Thank you for taking the time to share your experience at our hotel. It is always gratifying to know that our performance was effective and appreciated. Sincerely, Geraldine Felaire General Manager More

Santa Maria, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 13 May 2013

I stayed at the Holiday Inn in Benicia on my last couple of visits, but my sister, who lives in Benicia, raved about the Best Western. She said that they hired her special-needs students to clean the lobby, after it had already been cleaned by staff, so it is double clean. I like that community involvement. When I checked in... More

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gnubla, General Manager at BEST WESTERN Plus Heritage Inn, responded to this review
21 May 2013

Thank you for the fantastic review of our Hotel! I am so glad to know that your visit here exceeded your expectations! Your candor feedback is valuable to our ability to both validate our service culture and improve our guest experience. It is also enlightening to hear that our community involvement is being recognized. We help students that have special-needs... More

Long Beach, CA
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

...Stayed at the hotel for our son's graduation from Cal Maritime in nearby Vallejo. Despite it's location near the 780 freeway, the rooms are quiet and clean. A bonus was the free continental breakfast. It was a notch above most hotel food selections, with waffles, different egg dishes each morning, yogart, fruit, rolls, cereal, etc. Nina the food server did... More

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gnubla, General Manager at BEST WESTERN Plus Heritage Inn, responded to this review
21 May 2013

Thank you for taking the time to share your experience at our hotel. I am sure Lina will be pleased that you acknowledged her efforts. Your compliment to our Breakfast attendant shall be shared to all staff. Thank you for your kind words, we are glad you enjoyed your stay. See you again on your next visit. Sincerely, Geraldine Felaire... More

 
 
BEST WESTERN Plus Heritage Inn
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4.5 of 5 stars 75 Reviews
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Additional Information about BEST WESTERN Plus Heritage Inn

Also Known As:
Best Western Benicia
Benicia Best Western
Best Western Heritage Hotel
Address: 1955 E Second St, Benicia, CA 94510
Phone Number:
Region: United States > California > Benicia
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Benicia
Price Range: €€
Hotel Class:2.5 star (2.5*)
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BEST WESTERN Plus Heritage Inn
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