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Valentin Imperial Maya

4.0 of 5
Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Secreto, Playa del Secreto 77710, Mexico
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Valentin Imperial Maya
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4,828 reviews from our community

Traveller rating
    3,144
    1,117
    366
    121
    80
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Families
217
 
Couples
3928
 
Solo
23
 
Business
22
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Windsor, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

I am a very picky person when it comes to staying in hotels/resorts (VERY PICKY)!! Well, this resort was amazing and definitely up to my standards, I had nothing to complain about at all! I traveled with a group of 12 people (friends) and we all had a wonderful time at the Valentin Imperial Maya resort. We were picked up... More

Was this review helpful? Yes 7
Rhode Island
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

This being our 4th time to Mexico we have finally found the perfect resort. We had spent months reviewing all of the reviews written about the VIM, our expectations before going were high, my wife cautioned me on setting to high a standard. Every minute of our 10 day stay was absolutely perfect. We are beach and ocean people, I... More

Was this review helpful? Yes 4
F T, Subdirector at Valentin Imperial Maya, responded to this review
17 May 2013

Dear VIM Guest from Rhode Island. Thank you for the positive feedback on your recent stay at Valentin Imperial Maya. We are very happy that you had the chance to enjoy all that we have to offer including our staff, beach and food. It honors us to receive such a compliment and encourages us to work harder to offer good... More

London
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

2 weeks in Paradise! Read the reviews and you'll see the details - cold towel on arrival. Smiling staff everywhere. Fast and seated check in, champers in your hand before you sit, room details as we ordered, a change room to get into your bathing suits while you await your room to be readied (we arrived at 10am) and a... More

Was this review helpful? Yes 4
Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 16 May 2013 NEW

Stay there may 3 to may 9. Like the location. Beach was nice and the staff great(Luis and Alex). When we arrived to many people where doing check in and no wet towel was giving to us. Ask the check in guy we would like to pay for a bigger room and he send us our way and told us... More

Was this review helpful? Yes 2
F T, Subdirector at Valentin Imperial Maya, responded to this review
17 May 2013

Dear guests, I appreciate the time dedicated to write your opinion regarding your vacations at Valentin Imperial Maya. I am glad that you liked our beach and the amiability of our staff; Luis, Alex and Raul, will be informed about your mention. On the other hand I am really sorry and I have to say it is not pleasant to... More

Rochester Hills, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

My husband and I visited the Valentin for our 10 year wedding anniversary and this was the first time we had stayed in an adults-only resort. We are sold! The grounds are surrounded by lush greenery. The facilities are well-maintained. The main pool area, although large, was quite crowded, but our room overlooked a smaller and more intimate pool area... More

Was this review helpful? Yes 1
F T, Subdirector at Valentin Imperial Maya, responded to this review
17 May 2013

Dear VIM Guest from Rochester Hills, Michigan. First of all, I would like to send you my warmest appreciations for taking the time to write a review about your recent stay at the Valentin Imperial Maya. We are pleased to read the positive comments on your recent stay at Valentin Imperial Maya. It is a pleasure to know that you... More

Manheim
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

This was our first trip to VIM and we absolutely loved it. The service was great and the grounds were immaculate and beautiful. There was nothing that we would have changed. We definitely will go back for another week of rest and relaxation.

Was this review helpful? Yes 3
F T, Subdirector at Valentin Imperial Maya, responded to this review
17 May 2013

Dear VIM Guest from Manheim. Thank you for taking a moment of your valuable time to write your review. We are happy that you had a beautiful vacations and more so that you'll be back to stay with us again. Please do not forget that we will be glad to welcome you back at any time at Valentin Imperial Maya.... More

Detroit, Michigan, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

I wish I would've booked longer than 5 days at this amazing resort! There are so many activities and restaurants to try! Live band was lots of fun and very talented. All the food was very good, specifically the Italian. I didn't feel that the staff was pushy in trying to sell me anything like time shares or screw me... More

Was this review helpful? Yes 5
F T, Subdirector at Valentin Imperial Maya, responded to this review
16 May 2013

Dear VIM Guest from Detroit, Michigan, United States. We really want to thank you for the positives comments you have published on TripAdvisor about your recent stay at Valentin Imperial Maya. We look forward to welcome you back for your next visit at our Hotel. Please contact us prior to your arrival so we can assist with all pre arrival... More

Rockledge, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW via mobile

My girlfriend and I needed some R&R and the Valentine met that and more. The food options were varied and tasty, our favorite was the sushi bar. Beautiful grounds and well maintained. The main pool can get crowded, but there are other options. Just wish the beach was a bit less rocky in the water. Ask for an upper floor... More

Was this review helpful? Yes 5
Dallas, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

This was our 2nd trip and VIM did not disappoint. We last stayed in 2010 for the beach wedding of our best friends and returned with them once again for their anniversary. First class service, fine food and a beautiful beach always await you when you visit this resort. This time we tried the tapas at the Don Miguel which... More

Was this review helpful? Yes 7
F T, Subdirector at Valentin Imperial Maya, responded to this review
16 May 2013

Dear VIM Guest from Dallas, Texas. We appreciate your preference in visiting the Valentin Imperial Maya for the second time and to write your impressions. Thank you for your recommendations for our future guests. Your comments are very encouraging as we our main goal is the meet your entire satisfaction with our services and our atmosphere. Thank you for choosing... More

Columbus, Georgia
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

The Valentin exceeded our expectations in every way. From the personal and stress-free greeting/check-in, to the quality of the room, to the atmosphere of the resort. We loved our room, which was upgraded at no cost. There was a large pool that had lots of activity, or a quieter lazy river depending on your mood. The restaurants were incredible, and... More

Was this review helpful? Yes 6
 
 
Valentin Imperial Maya
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Hotel Summarization (Beta)

What travellers say

  • Room service(358)
  • Main pool(224)
  • French restaurants(179)
  • Very good(155)
  • Great time(135)
  • Lobster pot(124)
  • Very nice(113)
  • Other resorts(111)
  • Breakfast buffet(105)
  • Golden suites(77)

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez KM 311 500 | Playa del Secreto, Playa del Secreto 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Secreto
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Playa del Secreto
Price Range: €€€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya.Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulúm, Cobá, and Chichen Itzá, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya.Escape into a world where your every wish is our command. Come indulge yourself….you deserve it! ... more   less 
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Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Maya Hotel
Valentin Imperial
Valentin Imperial Riviera Maya

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Valentin Imperial Maya
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