Gosh, where to even start. I have stayed at this hotel many times, probably almost every other weekend; however, this stay was absolutely terrible. So terrible that I probably won't come back. Firstly, with the exception of Justin, who usually checks me into my room, the front desk staff are terrible. Absolutely rude. They all acted like we were inconveniencing...
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Thank you for taking the time to share your comments regarding your recent stay. I am passing a copy of your comments onto our Guest Services Manager so he can share them with Justin. I am sure he will like to know how much you appreciated his service. Additionally, they will be shared with other staff members as a training...
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