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Imperial Hotel Kisumu

Off Jomo Kenyatta Highway, Achieng' Oneko Rd., Kisumu 40100, Kenya
Hotel amenities
Imperial Hotel Kisumu
Ranked #2 of 13 hotels in Kisumu
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57 reviews from our community

    Trip type
Traveller rating
    20
    21
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    3
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Date Rating
Khartoum, Sudan
1 review
4 of 5 stars Reviewed 10 June 2013

good hotel The reception staff were very helpful and the stay comfortable and relaxing. It's comfortable, close to town and market, breakfast is great too. Friendly staff. food absolutely superb and hotel staff on hand 24/7 cant beat it and value for money Will certainly stay again

Was this review helpful? Yes
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
11 June 2013

Dear Valued Guest Thank you for your valued feedback, every review helps us to improve and insure value to our guest. We hope to be of service to you again on your next visit to Kisumu. Kind Regards Francois van Wyk General Manager More

Nairobi, Kenya
1 review
4 of 5 stars Reviewed 10 June 2013

Actually this is the best hotel in this region, it is properly located within the central business district, making it easy for business clients like me to operate in town. The dinning was excellent especial the Tamasha which I came to know that it is only offered every Wednesday. Receptionist are friendly eg Lagat, Medico and Terry.

Was this review helpful? Yes
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
11 June 2013

Dear Valued Guest Thank you for your valued feedback in regards to your stay at Imperial Hotel, we strive to give our guest the best service and value for money. We hope to be of service to you again on your next visit to Kisumu. Kind Regards Francois van Wyk General Manager More

Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 May 2013

The reception staff were very helpful and the stay comfortable and relaxing. The dining staff were very friendly and the food tasty and well presented. WiFi connection was excellent. Will certainly stay again:-

Was this review helpful? Yes 1
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
30 May 2013

Dear Valued Guest Thank you for your valued feedback in regards to your stay at Imperial Hotel, we appreciate feedback from our guest which helps us to improve our services to you. We hope that you will visit us again in the future. Kind Regards Francois van Wyk General Manager Imperial Hotel More

Durban
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 24 May 2013

Recently renovated, very clean, food absolutely superb and hotel staff on hand 24/7 cant beat it and value for money. Close to the airport, town and the Lake as well as the Kisii/Nairobi road Have a sundowner on the 5th floor and watch the sun set over the lake.

Was this review helpful? Yes 1
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
30 May 2013

Dear Valued Guest Thank you for your valued feedback, we are working hard to make Imperial Hotel the number 1 hotel in Kisumu, and are continuing upgrading the facilities. Kind Regards Francois van Wyk General Manager Imperial Hotel More

Geneva, Switzerland
1 review
4 of 5 stars Reviewed 10 May 2013

I have stayed at The Imperial Hotel countless times in over 20 years. and I still go back as it seems to improve every time i stay there.It's comfortable, close to town and market,breakfast is great too. Friendly staff.

Was this review helpful? Yes
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
30 May 2013

Dear Valued Guest Thank you for you valued feedback, we appreciate your loyalty over the last 20 years, and we hope to be of service for the next 20 years to you. Kind Regards Francois van Wyk General Manager Imperial Hotel More

Nyeri, Central, Kenya
1 review
4 of 5 stars Reviewed 9 May 2013

I recently stayed at the hotel during a short work trip to Kisumu. The rooms are very clean and beautifully done, the atmosphere is serene. The WIFI works and is free. The meals are excellent. Perfectly located within the heart of the town. The gym facilities could use a revamp though.

Was this review helpful? Yes
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
30 May 2013

Dear Valued Guest Thank you for your valued feedback. Thank you for choosing Imperial Hotel for your accommodation choice in Kisumu, we hope to be of service to you again on your next trip. Kind Regards Francois van Wyk General Manager Imperial Hotel More

Cambridge, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 February 2013

i am the chairman of a Cambridge based charity and my self and my teams have been staying at the imperial for 14 years we have seen many changes of improvement over this time. remember this is not a beach resort so its not like a holiday hotel its clean and the rooms are now being modernised to a modern... More

Was this review helpful? Yes 4
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
30 May 2013

Dear Valued Guest Thank you for your valued feedback on your recent stay at Imperial Hotel. Thank you for the 14 years loyalty to Imperial Hotel as your first choice in Kisumu. We hope that we can be of better service to you for another 14 years. It will be a pleasure to meet you on your next trip to... More

Nairobi
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 15 January 2013

I was at the Imperial Hotel in Kisumu, it was an excellent meeting point for the business trip we had. Lunch was fresh and the rooms are modern and clean. I think it was renovated lately. Comfortable rooms with AC that you cannot control by a remote! they ask you to leave the AC settings as you found it! Food... More

Was this review helpful? Yes 2
Francois v, General Manager at Imperial Hotel Kisumu, responded to this review
30 May 2013

Dear Valued Guest Thank you for our valued feedback in regards to your stay at Imperial Hotel. I can say with confidence our food quality has improve quite good and should you visit Kisumu again in the future to come and experience it again. Kind Regards Francois van Wyk General Manager Imperial Hotel More

Woking, UK
Top Contributor
73 reviews 73 reviews
41 hotel reviews
Reviews in 50 cities Reviews in 50 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 23 December 2012

I was staying one night, room had been booked by the organisation I was working for. Room turned out to be a suite, down a corridor which looked a bit like a prison corridor, then down some steps. I certainly didn't need a suite & this one was old & tired and comprised - the bedroom (no tv), a bathroom,... More

Was this review helpful? Yes 2
Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 18 December 2012

This is a great place to stay if you are on a business trip as it's centrally located. The airport shuttle is reliable and rooms are comfortable and quiet. They are busy renovating - so ask for a new room as the shower is great! There is free wi-fi which was very useful and the food is good. Breakfasts were... More

Was this review helpful? Yes 1
IMPERIALL H, Manager at Imperial Hotel Kisumu, responded to this review
23 December 2012

Dear Guest, Thank you for taking time to give us feedback about our performance. More importantly is taking time to visit us again. We are dedicated to ensuring that we exceed all our guests expectations. I will pass the message to the team. Thanks for the applaud. We look forward to welcoming back to Imperial hotel again in soon. Emmanuel More

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Additional Information about Imperial Hotel Kisumu

Address: Off Jomo Kenyatta Highway, Achieng' Oneko Rd., Kisumu 40100, Kenya
Region: Kenya > Nyanza Province > Kisumu
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 hotels in Kisumu
Price Range:
Official Description (provided by the hotel):
Imperial Hotel has played a leading role in Kisumu’s history, and continues to be Kisumu's finest and best-known luxury hotel. As the region's natural choice for quality conscious business and leisure travelers, Imperial Hotel offers personalized services with elegance and style that meets the discerning needs of every individual guest. ... more   less 

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