Stayed in this hotel for 3 nights in March 2011. Staff was very attentive, the rooms / suites were spacious had nice furniture, and were quiet. Breakfast with lots of options, but quite crowded on morning rush-hour. The guitar and harp duo playing soothing music pieces was a nice touch while eating breakfast. The location is smack in the middle... More

located in business distrect area during the day, and it turns rough at night. very close to las mercedes zone where you find pleanty good restaurants and night clubs. not advised to walk solo at night.What I dislike 1- breakfast quality and service is poor, 2-gym is very limited, 3-hot water took long time to arrive and4- toilet has weird... More

In February 2011 I had the chance to stay here one night. The building, located in a business district, is impressive. You note that it belongs to the Hilton group: the staff speaks good english as well and is helpful. The rooms are clean,large, and fully equipped with everything you expect from a 5 star hotel. Internet costs extra in... More

Bottom line: I would stay here again, but would check my expectations at the door. The hotel location is in a central business district. Most of the populace evaporates come nightfall. So the neighborhood does not offer many night time dining options that other Caracas neighborhoods offer. If you are not working within walking distance you will need to take... More

We stayed here twice during our recent holiday in Caracas and both times we found the hotel to be very good. The rooms are quite big and they were very clean. Staff were also polite and helpful. Food was good for breakfast and the dinner we had was also very good. The hote also felt safe which is important in... More

I dont normally stay in hotels such as the Hilton, but wanted to treat myself in Caracas. I was pleasantly surprised at the quality of the hotel. I got a room on 18th floor, with an amazing view. The room was clean and had all the mod-cons. In with the deal we got managers evening drinks (we made the most... More

I like this hotel and found the staff to be very kind. Never order the overpriced roomservice though--terrible food quality and I once almost broke a tooth on a small rock in my pabellon criollo. I wouldn't pay for the hotel on my own dime but on company dime it was great. Altamira Suites is better and more cozy if... More

Firstly, chain hotels in Venezuela are not cheap. Embassy Suites, being part of Hilton network, seemed to promise some quality... which was not delivered. Arriving to the hotel at 16hrs, the room was not ready yet. Also when the booking was made for 2 double beds, they seemed to be surprised that we do not want to have just 1... More

I stayed there in the way to Aruba. I expect at least a good welcome and some good structure, because they say it’s a “Hilton hotel Flag”, but water never warms, frigobar locked, room service… better not to say and if you need some information about the town…google it, don’t ask there. They have a great range of food for... More