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Metropole Hotel

4.0 of 5
Temple Street, Llandrindod Wells LD1 5DY, Wales
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386 reviews from our community

Traveller rating
    218
    119
    28
    13
    8
See reviews for
Families
28
 
Couples
220
 
Solo
7
 
Business
48
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gold Coast Queensland
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 May 2013

Let me explain. Once you drive through the beautiful township of Llandrindod Wells, you arrive at an imposing GREEN castle-like structure that resembles something out of a Rupunzel fairy tale. Some parts of the hotel are very traditional & a little formal, yet other areas like bar & lounges are modern & up to date and somehow it seems to... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
8 May 2013

Dear Incink, Thank you very much for such thoughtful feedback. I am sorry that I did not get to speak with you personally as I always enjoy chatting with our guests from overseas. Of course in Wales we are all getting over excited about the Lions tour which has such a strong Welsh influence. I trust you will be back... More

swansea
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 May 2013 via mobile

We recently stayed at the Metropole on a Travelzoo deal with 6 course taster menu for evening meal. GOOD POINTS: Large car park with optional lift to first floor Reception Free WiFi Large bedroom with spacious bathroom and separate shower cubicle Tea and coffee facilities in room,tv and trouser press(if needed) 6 course taster menu in evening was really superb,... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
8 May 2013

Dear SandSteve, I am delighted that you enjoyed your stay with us and look forward to welcoming you back again in the near future, with friends I hope! Regards Justin Baird-Murray Owner More

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 April 2013

We were keen to visit this part of Wales, which is absolutely stunning. We had received a special offer from The Metropole and so thought it would work well to have an overnight stay here. The hotel is very large, I think it has around 100 bedrooms. Our room was large and comfortable and had everything we needed. After arriving... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
8 May 2013

Dear Carol, Thank you for your feedback and I am glad that you enjoyed your stay with us. We often have special offers on our web site and on the Tripadvisor site so please look here if you are looking for a good deal when planning your next visit. Look forward to welcoming you back, regards Justin Baird-Murray Owner More

Llandrindod Wells, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2013

Just returned from an enjoyable spa day with eight friends celebrating a friends 40th birthday. I was however very shocked to experience a very rude and unpleasant welcome from the owner of the hotel within the first hour of our arrival. My friend had previously organised with the hotel that it would be allowable to bring a surprise birthday cake... More

Was this review helpful? Yes 1
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
30 April 2013

Dear Julie. I do apologies that I upset you. It was obviously not in my intention and is not in my nature. Had I realised I had done so I would of course have apologised to you personally yesterday. Obviously I am pleased that the other aspects of your day were up to scratch and that you enjoyed the hotel... More

Shrewsbury
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 April 2013

We wanted to visit the Elan Valley and see the Lakes/reservoirs and combine an overnight stay. Spotted on travelzoo a special offer and we were definately not disappointed as the hotel exceeded all our expectations. Several years ago we stayed at this hotel and it was very dated and tired but in recent times it has gone through a total... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
30 April 2013

Dear DJB, Thank you for your very positive feedback and I am delighted that we exceeded your expectations. I hope that we shall have the pleasure of welcoming you back to the hotel again soon. Regards Justin Baird-Murray More

Nantwich, United Kingdom
Top Contributor
66 reviews 66 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 28 April 2013

We were not welcomed well upon arrival in fact we waited for some time for the receptionist to finish her phone call during which time we were not acknowledged. We were them to they would not know if the room was ready until 2 pm. We were not directed to anywhere for a comfortable wait. The room behind reception was... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
30 April 2013

Dear Kallienolan, I am sorry that you were not welcomed at reception or in the Spa as you or I would expect you to be. I would suggest that on the whole my staff are extremely welcoming and hospitable and believe that the overwhelming feedback on this forum suggests this is the case. However there is no room for complacency... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 20 April 2013

Cheap and cheerful hotel that's just supposedly had a makeover. The money was not spent wisely. For instance, the hotel has an electric car charging point. Are there ANY electric cars in mountainous Wales? The hotel has wide coverage wi-fi access. Which is good. But it also has infra red triggered lights in the bathroom with no manual override. Which... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
23 April 2013

Yesterday when I saw this feedback it was initially rather upsetting but then I received this lovely message from a previous guest. Message Body: Dear Justin and staff at the Metropole. I had to send you a message as I have just read the mean total rubbish review of Charles V on Tripadvisor ,I also sent him a message too... More

Newport
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 April 2013

The Metropole Hotel was terrific,a large free car park,and a warm welcome at Reception.As my wife had mentioned that it was my birthday,our room had been upgraded to a mini suite,which was in the corner turret,and lovely. The spa,swimming pool,and saunas were great,clean,and warm,and fun.The staff were helpful,and we each had a massage,which was good value. The evening taster meal,which... More

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TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
23 April 2013

Dear Clouddancer, delighted that you enjoyed your stay and your Birthday. I hope that we will be welcoming you back again soon. Regards Justin Baird-Murray Owner. More

Telford, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 18 April 2013

Me, my mom and my 2 aunties stayed here last weekend. On our arrival the receptionship staff were miserable and unfriendly. we had booked 2 rooms which were in excellent condition, Clean and tidy, the shower was warm but not hot but after being left 10mins it did get hotter. We didnt sleep much,the window frame was banging all night... More

Was this review helpful? Yes 1
TheMetropoleHotel, Owner at Metropole Hotel, responded to this review
19 April 2013

Dear Sarah, thank you for your thoughts following your stay with us. Reception clearly did not come up to scratch which is unusual because I have some smashing people working there. I'm delighted that in other respects you enjoyed your stay and welcome your tip on booking in advance to have a Spa treatment to avoid disappointment. Wise words. Regards... More

Swindon, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 April 2013

The Metropole Hotel is a great place to stay, ideal for exploring the beautiful Mid Wales countryside. The hotel is kept very clean, the food is excellent, the rooms very comfortable and the staff very polite and attentive. Although we have not yet found time to use the pool and spa, despite using the Metropole twice, they look very inviting.... More

Was this review helpful? Yes 1
 
 
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Additional Information about Metropole Hotel

Also Known As:
Metropole Hotel Llandrindod Wells
Address: Temple Street, Llandrindod Wells LD1 5DY, Wales
Phone Number:
Region: United Kingdom > Wales > Powys > Llandrindod Wells
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Llandrindod Wells
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
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