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All 2 Ballachulish hotels

Isles of Glencoe Hotel & Leisure Centre

3.0 of 5
Near Fort William, Ballachulish PH49 4HL, Scotland
Hotel amenities
Isles of Glencoe Hotel & Leisure Centre
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62%
Ranked #1 of 2 hotels in Ballachulish
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537 reviews from our community

Traveller rating
    158
    163
    118
    64
    34
See reviews for
Families
109
 
Couples
270
 
Solo
4
 
Business
6
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
St Andrews, United Kingdom
1 review
3 of 5 stars Reviewed 14 June 2013 NEW

We were on a deal which included dinner and breakfast. Room was big and clean with fantastic views across the water. It was also nice to have free use of the pool and free wi-fi. Staff were friendly and welcoming although we were disappointed that at 10pm we were told the kitchen was closed so we would be unable to... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
16 June 2013

Thank you for your feedback regarding your stay with us in May. I am delighted that overall you enjoyed your stay and found your room to be big and clean. I am disappointed that you were not satisfied with your meals as overall the feedback is very positive. I have passed your comments however, over to my Chef and his... More

greece
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 12 June 2013

The rooms were clean and lots of room for the kids. View was fantastic. Dinner was average, as was breakfast. However, the location of the dining room really made up for it. All the table are against the window which is on the edge of the loch. Absolutely stunning. We used the pool which was fine. The kids enjoyed it.... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
16 June 2013

Many thanks for your comments regarding your stay with us in April. I am pleased that you enjoyed your stay and found your room to be clean with lots of room for the kids. I'm glad that you made use of the facilities and that the children enjoyed the pool. I am disappointed that you were not overly impressed with... More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 9 June 2013

We stayed at the Glencoe Hotel as a starting point for our hike to Ben Nevis on the bank holiday weekend. The hotel was convenient as a location to get to Ben Nevis, however there was not much to do in terms of eating around the area, and in most cases, we headed to Ft. Williams for eating/shopping. The room... More

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Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
15 June 2013

Thank you for your feedback regarding your recent stay with us over the Bank Holiday Weekend. I am pleased that you enjoyed your stay overall and found it to be good base for your hike up Ben Nevis. I am sorry that you felt that there were few places to eat apart from Fort William. The Hotel itself has a... More

Cambridge
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 8 June 2013

We saw a sample menu for this place, so on our way back from a walk we booked a table for later that evening. Mistake number one - we didn't check the menu we had seen bore any relevance to what we would get later. Mistake two - we didn't leave when we got given our menu. Still, what we... More

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Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
15 June 2013

Thank you for your feedback in relation to your recent meal with us here at the Isles. I am sorry that you felt disappointed that it was not what you had seen prior to booking your table. A copy of our lunch time menu is displayed at the front door of the Hotel and does state that this is served... More

Scotland
Top Contributor
135 reviews 135 reviews
38 hotel reviews
Reviews in 41 cities Reviews in 41 cities
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 2 June 2013

My husband booked this for our anniversary and although the location and weather was stunning, the hotel was in desperate need of upgrading. The reception and common areas are very dated but with a lick of white paint and some comfortable sofas it could be perfect. The room was well positioned and had a brilliant view although was a tad... More

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Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
11 June 2013

Many thanks for your feedback regarding your recent stay with us. I am pleased that overall you enjoyed your stay. I do recognsie as do my managers that the hotel is in need of work and there are plans in place that I am hoping will be put into action soon to uplift the public areas as well as the... More

Needham Heights, Massachusetts
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 31 May 2013

This was the hotel for the second night of our 8 night CIE tour of Scotland after a very busy day. Bags delivered promptly after arrival. Room clean, but major rug stain in front of bureau. Carpets very light. Second floor room had nice view thru slanted skylight style windows. Not enough light by bed to read. Bathroom was tight... More

Was this review helpful? Yes 1
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
11 June 2013

Thank you for your feedback in relation to your one night stay with us as part of a CIE group. I am pleased that overall you enjoyed your stay with us. I do always feel that one night is never enough for our groups, by the time that everyone is settled into their rooms, heads for dinner, relaxes for a... More

Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 May 2013

In November 2012, my best friend arranged for my mum and dad to stay here from the Friday to Sunday as a belated 50th wedding anniversary gift. We had stayed there in the April as my friend was married there. My folks did not know that we had also booked in for the two nights but the hotel staff did... More

Was this review helpful? Yes 1
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
11 June 2013

Thank you very much for your feedback in relation to your stay with us in November 2012. I remember the evening well, when I was sworn to secrecy and pretending to know nothing! It was lovely to see this reunion taking place amongst family and friends and to feel part of it. I look forward to welcoming all of you... More

carronvalley1
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 28 May 2013

this was the most recent of my trips having stayed few times previously, It has lost a little of its polish for us, room cleaning average, dust fluff below bed etc and rough edges on walls. Stayed 3 nights and saw the same menu twice....and the meals were rushed, food was ok, room prices were fair, and it will always... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
11 June 2013

Thank you for your comments regarding your most recent stay with us. I am disappointed that this stay was not as good for you as previous ones and I have given your feedback to my teams and my managers. We are patiently waiting for investment into the Hotel which will help to make a difference to the areas that most... More

Kirkmichael, Ayrshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 28 May 2013

Gorgeous, gorgeous setting - simply couldn't have been bettered. The room was spacious and very clean and the shower was great. The staff couldn't have been any friendlier or harder-working. The pool looked amazing but we didn't have the time to try it out I'm afraid - the weather was so nice we were outside most of the time. The... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
11 June 2013

Many thanks for your feedback regarding your recent stay with us. I am pleased that you found your room to be spacious and clean and that the staff were friendly and helpful. We all work very hard to try and give our guests the best service throughout their stay. I am sorry that you did not find out food offering... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 May 2013 via mobile

We stayed here for 2 nights on a busy weekend but with some concerns due to other Trip Advisor posts! All I can say is that there are a lot of 'nit pickers' out there! Although a bit dated the room we had was very comfortable and clean, staff were very welcoming and efficient and the breakfast was cooked well.... More

Was this review helpful? Yes
Tracy M, General Manager at Isles of Glencoe Hotel & Leisure Centre, responded to this review
11 June 2013

Many thanks for your feedback regarding your recent stay with us here at the Isles. I am delighted that you enjoyed your stay and that despite what some of the Trip Advisor reviews have said, that you chose to stay regardless. It is unfortunate sometimes that for the hundreds of positive comments we receive from our guests on a weekly... More

 
 
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Additional Information about Isles of Glencoe Hotel & Leisure Centre

Also Known As:
Isles Of Glencoe Hotel And Leisure Centre
Isles Of Glencoe Ballachulish
Isle Of Glencoe
Isles Of Glencoe
Isles Of Glencoe Hotel & Leisure Centre Ballachulish
Address: Near Fort William, Ballachulish PH49 4HL, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Glencoe > Ballachulish
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Ballachulish
Price Range:
Hotel Class:3 star (3*)
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