I tried booking with a meal for 8 or DBB for us all following many years of visiting this hotel, whomever I called more than once, was totally distracted... Said she would ring back straight away . No call back from her .. I tried explaining several times it was for my family, my father etc to celebrate a special... More

We went for a one night break to celebrate my friends 40th birthday and we couldn't fault it. The spa has lots of room to relax indoors and out, the rooms in the spa building were wonderfully spacious and beautifully styled with doors onto a roof terrace. The evening meal was simply divine and breakfast was equally delicious and well... More

I chose this hotel because of its proximity to my home town (Brighton) and because of the pictures of the room which was one of the new suites above the spa. The room was fantastic - very spacious, lovely furniture, a bathroom to die for and a huge comfy bed! The room opens onto a beautiful terrace with a fantastic... More

If you are looking for a first rate dining experience you will go a long way to find somewhere that matches the Ockenden Manor. Most notable is the service. Whereas most restaurants make a token effort to give you the impression that your comfort and convenience are uppermost in their minds it is a feeble act. When you ask for... More

My friend and I are both teachers and were in need of a pamper break. I am also a massage therapist, so highly critical of any treatments I receive! We were shown around the hotel and out luggage was taken to our room, which was delightful, a twin room called Edward. My only negative comment on the room is that... More

For our 10th wedding anniversary I treated my wife to a spa day and a night at the manor. The spa is really well equipped and is so relaxing. We have the couples retreat, I can't explain how relaxed and drained after the 2 hour treatment, but well worth the money. The manor, staff are really friendly and nothing is... More

We couldn't believe how lucky we were to stay at this beautiful hotel with the most amazing new spa. We booked at the last minute, and were warned that the only available room was tiny. It was tiny, but charming, welcoming and comfortable, with en suite bath and overbath shower. Having been a bit uncertain when we initially booked, we... More

Apart from a 20 minute wait for a drink (gasping on a Friday evening - short staffed apparently), we arrived to a lovely meal and nice wine. The room (called Emma) adequate (no bath and had to have curtains closed in the morning due to passers by). Lovely walk in town, relaxing time in top Spa. Sunday morning we needed... More

Looking at the website you would expect a 1st class service, however we found our experience disappointing from the start. I have since written to the hotel & promptly received a reply of explanations - so I hope they improve their service for future guests as there is so much potential at this beautiful venue. Don't get me wrong, you... More