The Dukes Head Spring special was an absolute bargain, the room was very clean, light, airy, quiet and comfortable. Breakfast was good and good value. The hotel has a lovely restaurant and lounge, staff are helpful and friendly. Car park is free but small, we got the last space. Had a great stay and would recommend the dukes head to... More

The refurbishment has lifted the whole hotel and staff. Tasteful and modern décor combine well with the sweeping staircase opposite reception. The bedroom in which I stayed was very comfortable with very fast wi-fi thrown in, The food was superb and was of the highest class and the service could not be faulted.

Stayed here for one night on a Wednesday as I was watching a show at the corn exchange . We had a fantastic meal in the restaurant food was amazing and service very good !!! Breakfast was not so good think they need to work on this a little more what they offered was not up to standard not great... More

We stayed at the hotel this weekend and I was so pleasantly surprised! I've lived locally but it used to be quite drab inside but it's been refurbished like a palace! Surya hotels have turned this beautiful hotel into an up market stylish hotel with beautiful bedrooms and relaxing reception rooms and restaurant. We didn't eat there as we were... More

I stayed here for 1 night in early May, I had a meeting at a local factory the next morning. Work had booked this for me, and I didn't know much about the hotel before visiting, apart from a quick look on TripAdvisor to see what the reviews said. There have been a few not so great reviews recently, but... More

As I entered the hotel I was made to wait at reception whilst a member of reception staff chatted away to another member of staff about a night out - absolutely disgraceful. I then found her to be continuously rude and huffy throughout conversation. I have no problems with anything else during my stay here, the food was lovely (not... More

Booked this hotel for two nights. On afternoon of our arrival we were phoned to be informed hotel closed as had no water. No guarantee would be remedied in next 48 hours. Dont they have contingency plans. They transferred us to the nearby Globe Hotel and it was basic and dreadfully in need of refurbishment. Shortly after our arrival its... More

Booked to stay here for 2 nights at the end of April. Our room was very nice, but the water was only tepid. I advised reception and although they knew of no problem, We were moved to a better room. However, the water here was no warmer. The next morning there was no water at all in the hotel. Not... More

Stayed here for two nights in April. The staff were polite and helpful. Food in the restaurant was average and the service was a bit slow due to the amount of activities that weekend. The room was nice and comfortable. Overall quite nice.