This appears to be an extremely popular hotel locally, judging by the number of people who were there on a Saturday in February – at various functions, in the bar and restaurant, in the leisure centre, and staying overnight. And with good reason. This is a good quality hotel, with excellent service, friendly staff, reasonable prices, and high quality throughout.... More

Stayed for two nights getting upgraded to presidential suite seemed great but different story when we settled in. tele in sitting area didnt work right and heater in bedroom was blowing out cold air. complained twice and people were sent to room to fix it. all they did was turn it on. finally complained again and got moved to different... More

We're just back from two nights in the Shearwater. First impressions; plenty of free parking, a very large lobby area with lots of seating and friendly reception staff. The room was spacious enough, clean and modern. Unfortunately the heating in the room didn't work, eventually solved by a portable heater being provided but not ideal in February. We ate in... More

This hotel is absolutely gorgeous! the spa is amazing. the swimming pool is huge. everything is very clean. Food at hotel is delicious. Staff is so accommodating. Would definetly recommend this hotel. More

Stayed here to attend. Function last night all good with exception of fire or some alarm going off at 8am thus spoiling my planned sleep in ! More

We returned to this hotel for a second time and it was well worth it! The room was clean and very comfortable and a good n ights sleep was had by us both. The staff were very helpful and the breakfast was lovely and varied. What more could you want, this hotel is recommended by us to anybody that has... More

This hotel is fabulous! Had a great weekend of spa treatments with the girls! Highlight had to be the food though, it was absolutely amazing! Would definitely recommend this hotel More

Title says it all. Bedroom was plush with seperate living area. We asked to be accomodated away from the function room as there was a debs. Check in put us away from the bedrooms where debs goers were staying also. Parking on site and very near to shopping, pubs etc. Now for the but... Food was good with no difference... More

Our Christmas party night was organised in the Carlton over this weekend and it was a very well run and an well organised night. Food and service was delightful, plum pudding ice cream......yumie.....and considering that there was a large crowd to cater for. The entertainment was interesting to say the least but the D.j played a great mix to keep... More