OK I was a litlte leery reading the reviews. I have to say all in all it was a good experience. I paid $52 for the room which I thought was a little high given the time I checked in (9:30pm) and knowing that their website quoted AAA prices at $45). We were showed the room we would be renting...
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I stayed here almost a year ago and just now got around to writing a review. I think it's really funny how customers will write poor reviews and the owner/manager will comment on them and argue with the customers. That kind of shows you right there what kind of stay you are going to have.
The place was OK-nothing special...
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Hotel was nice comfortable beds, great staff, fridge microwave, good location, and the best rates in town
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Toilet was broken, old cheap furniture that broke, and we were reprimanded for having full trash cans. Were we supposed to leave it on the floor? Also claimed my son kept him up all night-funny since he slept the whole night. There was a band playing, parties in other rooms, & motorcycles up & down the road- he must've slept...
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Sometimes you get really bad customers to the hotel. This family had a nice suite with King bed. The husband was a trouble maker. He broke a toilet and a draw in the room. He was slamming door all night, disturbing the other customers .He threw the dirty diapers outside front of the customers. This is not a behavior for...
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A quiet and comfortable stay. The owners are friendly and courteous. No frills, but reasonable.
The so-called continental breakfast is minimal (pre-packaged snakc cakes and coffee -- no juice for the kids, but you can purchase them a soda?).
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The owners/managment made the stay very comforting. Being my first time in Eureka Springs I looked around & would not recomend a better place to stay. Just minutes from dwntwn. My wife & I took our honeymoon there & enjoyed everything Frank & his lovely wife had to offer, Looking forward to returning & highly recomend to stay at Stonegate...
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Management or Owner FRANK was very nice. He even gave my husband his personal cell phone number in case we needed anything or another room. I even read all the negative reviews about this place, which all were untrue. Excellent place to enjoy some relaxing time with the Family. : )
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WiFi is a falsehood. Breakfast comes from dollar general, (HoneyBuns)! Checkout 10Am and they will call to ge you out at 1005. Beware of this place
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Wi-Fi works fine the whole hotel. We have Continental breakfast: buns, rolls, small cakes and toast with coffee or tea. We have no restaurant here, this is the hotel. Check in time is after 3 PM and Check out time is after 10.00 AM. The complainers are always looking for problems and they are born unhappy.
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Upon reviewing hotels online in the Eureka Springs area, I made the poor choice of my husband & I staying here. While calling to ask about the cleanliness of the property, the owner (who didn't proclaim to be at the time) said he would give me an even rate of $100.00 for the 2 nights we would be staying. I...
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This review has written 6 months later, when the customer was here. They have been charged, what they supposed to pay. Hotel has no free rooms.
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me and my husband came down on are anniv/ vac we got the honeymoon sutie and we both loved it very nice room for the money .im so glad we got the room we did . nice big bed and we would stay again the couple that run this place is great love the pool and the spa thank you...
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