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Best Western Plus Castlerock Inn & Suites

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Traveller (42)
Room & Suite (20)
Pool & Beach (5)

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About

#5 of 23 hotels in Bentonville
Location
Cleanliness
Service
Value
At the Best Western Plus Castlerock Inn & Suites you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Castlerock Inn & Suites will stand out among other hotels in Bentonville,AR. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Castlerock Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Shuttle bus service
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Snack bar
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Interconnected rooms available
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.5 of 5 stars
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Hotel links
Special Offer:Stay 2 Nights and Get a Free Night

Location

501 SE Walton Blvd, Bentonville, AR 72712-6768
Best Western Plus Castlerock Inn & Suites
630Reviews9Q+A60Room tips

Reviews
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Lucas H wrote a review 1 Mar
45 contributions3 helpful votes
We had a great stay here. The hotel was very clean, the staff were professional and very customer service oriented. The complementary breakfast was great, super fresh and regularly restocked. Todd made the check process a breeze and was very kind. Looking forward in staying here again on my next business trip.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gina F wrote a review Apr 2023
Phoenix, Arizona85 contributions58 helpful votes
Hotel's Favourite
This hotel was top notch clean and comfortable, i've had hit and miss stays with Best Western, but this one compared to the better properties i've stayed at before. ABSOLUTELY no complaints and I would gladly stay here again, fair price for the room also!
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Review collected in partnership with Best Western
Date of stay: April 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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mh515129 wrote a review Feb 2024
2 contributions
Brian from the front desk was extremely helpful! Having a bilingual person is a need for a business! Clean room, great amenities, will definitely be back! I will recommend this hotel to all my friends.
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Review collected in partnership with Best Western
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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cdubwig1213 wrote a review Jan 2024
Bentonville, Arkansas1 contribution
Service from the night “manager” was the absolute worst. It should not be an issue and you shouldn’t be met with an attitude every time you ask for towels and clean linens when you are staying for several days and housekeeping never comes. Was not happy with the service we received.
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Review collected in partnership with Best Western
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Sloan, General Manager at Best Western Plus Castlerock Inn & Suites
Responded 19 Jan 2024
Sorry to hear about your negative experience with our hotel and staff. You are correct that asking for things as simple as towels or linens should only be met with courtesy. I apologize that my staff reacted in the way they did and will be addressing this with them. We will be using this feedback to make a better experience for guests in the future. I hope you will give us an opportunity in the future to show you a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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peacehop p wrote a review Nov 2023
4 contributions
beware what they charge you we were supposed to pay the discounted unreundable rate 4 Gold member Seniors & they charged full rate! Michael Sloane, manager, said he would fix it BUT HE DIDN'T KEEP HIS WORD!! (Maynard was great)
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Noisy place right on very busy hwy. way overpriced. Maynard very helpful. beware charges b4 you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Human99999 wrote a review Nov 2023
1 contribution1 helpful vote
Difficult to get into the parking lot when there is traffic. Had to change rooms. First room had tub issue and urine smell in bathroom wall/floor. Key cards worked sometimes. I would call this place a tall motel.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Thomas Sloan, General Manager at Best Western Plus Castlerock Inn & Suites
Responded 8 Nov 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dsbe83 wrote a review Oct 2023
Johnson City, Tennessee7 contributions2 helpful votes
Breakfast was hot, always sausage and eggs, oatmeal, yogurts, fruit, bagels ans toast, Every other day may include bacon, biscuits, french toast stix, waffles. Clean rooms, friendly staff.. has heated indoor pool that we did not try out.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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danmcknight wrote a review Oct 2023
96 contributions14 helpful votes
Very clean and courteous staff. They actually had bacon for breakfast, it is hard to find that these days. Second day I had the waffles, and they were very good as well. Very well lit parking areas. Lots of food options close by.
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jackie K wrote a review Oct 2023
82 contributions51 helpful votes
Clean facility, room nicely appointed, hot breakfast items were good, a short drive to downtown area. It is on a well traveled road and our window faced it, but we just turn on the fan to take care of the traffic noise. The hot tub is still unavailable, for those that care. We'd stay here again.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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KEQB wrote a review Oct 2023
Topeka, Kansas2 contributions1 helpful vote
Although the room was clean and breakfast satisfactory, the TV was unavailable and the hot tub out of order my entire visit. We had to have our room keys recorded numerous times as they didn’t work. I requested assistance with my Best Western points, but was ignored as staff moved on to the next guest more than once. There should have been some compensation for the lack of amenities. Not the best visit! Lots of other hotels in the area.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Try a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Thomas Sloan, General Manager at Best Western Plus Castlerock Inn & Suites
Responded 3 Oct 2023
Hi KEQB, On behalf of our entire team, I would like to apologize for not exceeding your expectations. . Unfortunately the cable TV went down Friday night due to construction next door, and our cable provider was not able to have it back up and running until Sunday afternoon. We were upfront in our issue and made sure all guests were aware of it, and aware that if they didn't chose to stay with us as a result that there would be no charge for canceling. If I can provide any assistance, please don't hesitate to contact us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€108 - €145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western bentonville, bentonville best western
LOCATION
United StatesArkansasBentonville
NUMBER OF ROOMS
84
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS CASTLEROCK INN & SUITES - UPDATED 2024 Hotel Reviews & Price Comparison (Bentonville, AR) - Tripadvisor

Frequently Asked Questions about Best Western Plus Castlerock Inn & Suites
Which popular attractions are close to Best Western Plus Castlerock Inn & Suites?
Nearby attractions include Bolt NWA (1.2 km), Painting with a Twist (1.1 km), and Bentley's Beach Bar (0.9 km).
What are some of the property amenities at Best Western Plus Castlerock Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Castlerock Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Castlerock Inn & Suites?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Best Western Plus Castlerock Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Castlerock Inn & Suites?
Conveniently located restaurants include Flavors Indian Cuisine, Gusano's, and Ozark Mountain Bagel Co.
Are there opportunities to exercise at Best Western Plus Castlerock Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Castlerock Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Castlerock Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Plus Castlerock Inn & Suites?
Many travellers enjoy visiting Peel Museum & Botanical Garden (4.0 km).
Is Best Western Plus Castlerock Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.