We stayed here in late November. It was our first night after a long flight from Australia via LA. The room was large enough to accommodate basically four adults ( we have teenage boys). The view was of the pool and the houses beyond which was very pleaseant. We slept very well both nights. This hotel was a good base... More

I sneak away from my family sometimes. I don't want a resort, just a place convenient to restaurants and shopping, and a place I can relax by the pool. I've also used this hotel as a place to stay before an early flight from Sky Harbor, Phoenix. With the shuttle ride only 15 to 20 minutes from the airport, it... More

Great staff, clean comfortable rooms, hot breakfast. Great access to Arizona Mills mall and the I10. More

The rooms were well sized with good sized bathrooms. Breakfast not as great as others but still good. The staff were the most noticable with the overall helpfulness. At one stage I needed help with my Ipad 2 free internet reception and had someone at my room within minutes and because it couldn't be dealt with straight away, an IT... More

I stayed here while attending a conference at the Arizona Grand Resort in an effort to save some money - and the hotel experience was as good as one could ask for from the Best Western. A fast internet connection, clean room and nice breakfast spread all contributed to a great overall stay; staff were helpful in pointing me in... More

I stayed at this hotel almost a week and it was a pleasure. Staff was just wonderful; I was greeted by name every time when I arrived in the evenings. The executive housekeeper at the front desk was very nice. The shuttle drivers, Mr. Ralf and Mr. Art were very pleasant people. Mr. Ralf was an excellent driver and moved... More

We were in the area during the Thanksgiving Holiday visiting family. Found the hotel to be very clean and staff very pleasant. We were greated on arrival by a cheerful young lady, forget her name unfortunately. We enjoyed sitting in the hot tub. The pool area was very nice with comfortable lounge chairs. The rooms that were on the ground... More

This past November, my husband and I stayed at this hotel. We found it more than adequate. I would stay there again if in the area. They only thing that I would have liked to have seen was a list of restaurants in the area of where to go to eat. We ended up having dinner and breakfast the next... More

Finding the line between high expectations and your travel budget is always a difficult balance. A rule of thumb is - observe the staff and their general demeanour - that will tell you a lot about the hotel and how it is run. This hotel has some great staff but at times they look vaguely disinterested and that's almost a... More