A bunch of my buddies and I stayed here for a Bachelor Party weekend and we were impressed with the resort. The villas are big enough to sleep 6-8 people and come with a full kitchen, Bose surround sound, nice bathrooms, and so on. I stayed in a regular room with double beds. The bed was comfortable. They had great...
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Winter prices in Scottsdale are quite a bit higher so we bid on a "4 star" hotel on priceline.com hoping to stay at a nice resort for a reasonable price. Never. Again. The outside looks like it will be a really nice place. The inside is a different story. It smelled of stale smoke and mildew. Our first room (we...
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We appreciate your business and this feedback. We apologize for the headaches you experienced during your stay with us. We have been remodeling our guest rooms, with new carpet, vinyl, ceilings and furnishings, however, this work is in process and we still have 36 more to complete. Unfortunately, you were in one of those not yet completed and had a...
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The hotel was nice, I shared a room with my co-worker and there was apple room for both of us. Looks like room had been recently updated and in good condition, however walls are very thin and you can hear your neighbor. I was very disappointed with bell staff; I made arrangements to return to airport late Saturday night for...
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Thank you for being with us and for this valuable feedback. We do have a hotel shuttle van but it does not go to the airport but rather provides complimentary transportation to all the great shopping, restaurants and lounges within a three mile radius of the resort. For airport transportation we utilize AAA Transportation, who sets the rates. I passed...
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This Hotel boasts an excellent staff. They are courteous, friendly and helpful. The room was very clean, the restaurant had a great breakfast buffet, a wonderful poolside bar and the convention rooms were excellent. The fitness building was very well done, complete with steam rooms up stairs. The property is large and sprawling, but, it was easy to get around,...
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We appreciate you and your convention being with us to experience at that our resort has to offer. Thank you for this very positive review and such high ratings. I do hope that you will be able to return to our area again soon, on business or for vacation, and this time also experience one of our Villas for yourself....
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For the second year in a row, the Scottsdale Hilton met and exceeded all expectations. I am a Hilton Diamond Member and this property, especially the Casitas (or Villas), are outstanding. I would like to especially commend Edward La Joy, who is in charge of the Bell Staff. Flemings is great steak house (with wonderful wine selections) and the pool...
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Thank you for coming back as a returning Diamond guest and for this very positive review. We thank you for your business and loyalty to our resort and to the Hilton Brands and look forward to being of service to you again next year, if not sooner.
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Nice if you have group. The restaurants and bars are rather bland. The Flemmings in the same location is a nice alternative.
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Thank you for being our guest and this review. Although we do group business, we actually do considerable leisure and corporate business as well. Guests love that our meeting rooms are separated from our guest room wings, the courtyard pool complete with Oasis Bar and our new menus just completed in our BlueFire Grill. As you mention, we are very...
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This hotel was a bit above average. We did not go to the pool and visited only for 1 night. The room was nice, but nothing special. The lobby was nice, and there is a courtyard with a pool. The location was convenient in that there were great restaurants and supermarkets nearby. Service was average.
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Thank you for selecting our resort for your stay and for this review. Obviously, our goal is to be more than just nice. I do hope that you will return and stay more than one quick night so that you can fully experience what our resort and staff has to offer, from the warm, sun and fun around our great...
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We stayed at the Hilton when we were in Arizona to celebrate my Grandmother's 90th birthday. The location was the selling point for sure. It is very centrally located- about 3 minutes from Fashion Square (the mall), about 5 minutes from my Grandmother's house, about 10 minutes from my Aunt's house and no more that 15 minutes away from where...
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Thank you for being our guest and for this feedback on your stay at our resort. I apologize about the issues you experienced with the hot water and the noise from neighboring guests. We have investigated both and did address the hot water situation. We also found that the sound stripping around the adjoining doors in some rooms was missing...
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We held a Real Estate Investing Preview at the Hilton Scottsadel. As part of our VIP lunch program, we invited over 60 of our guests to visit with us and ask any of their Real Estate related questions. The Food and Beverage Manager Jesse was SUPER. He was very attentive, and they coordinated a scheduled lunch outside flawlessly. All the...
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Thank you for your business, loyalty and this "super" review. It was a thrill to review your compliments directly to Jesse and his banquet team, very rewarding for all involved. They look forward to being of service to you and your meeting again in March.
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We held a corporate meeting there. Excellent rooms and pool, but restaurant was average. Gym is showing its age. Worst of all was the internet link, very weak and kept dropping out - a disaster for a busy business meeting. We'll probably book our next managment meeting somewhere else.
However, if you want a relaxing time, the rooms are good,...
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Thank you for bringing your meeting to our resort and for this feedback. My apologies for the internet issues and "average" performance of our restaurant. We will be starting the installation of an upgrade to our bandwidth and our entire wireless HSIA system in the next couple weeks and so please come back to experience the improvement when completed. We...
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