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Zona Hotel & Suites Scottsdale Resort Reviews, Arizona

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All 78 Scottsdale hotels

Zona Hotel & Suites Scottsdale

3.5 of 5
7677 E Princess Blvd, Scottsdale, AZ 85255 (North Scottsdale)
Hotel amenities
Zona Hotel & Suites Scottsdale
134 traveller photos
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63%
Ranked #54 of 78 hotels in Scottsdale
3.5 of 5 stars 277 Reviews
Most recent review
“Nice spot for travellers”
4 of 5 stars Reviewed 9 June 2013
Ant302012 Leicester, United Kingdom
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278 reviews from our community

Traveller rating
    79
    92
    53
    28
    25
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Families
70
 
Couples
62
 
Solo
11
 
Business
62
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice spot for travellers”
4 of 5 stars Reviewed 9 June 2013

We stayed here for 2 nights, close to the Cabana pool (block 11). Staff were very courteous and helpful. The room was nice with 2 double beds, fridge to keep drinks cool (in the desert this is a necessity), the bathroom was also ok. The cabana pool was the smallest of the pools (there are 2 other larger pools) but... More

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Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
10 June 2013

Dear Ant302012, Thank you for taking the time to share your thoughts with us here on Trip Advisor. As a world traveler and a regular contributor to Trip Advisor, your feedback is incredibly important. I am very pleased to hear your overall stay was enjoyable and our staff and facilities made such a lasting impression. I hope we were not... More

East Haddam, Connecticut
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
“As well as a resort, also a great business hotel.”
4 of 5 stars Reviewed 7 June 2013

I am a consultant and with a host company ran a training program at Zona in April. The sales staff were very helpful, the meeting and sleeping rooms pleasant and concentrated in one area, and the food was quite good. All the staff seemed to have a great attitude, and would help out even when it was not their job.... More

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Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
9 June 2013

Dear huntphd, Thank you for taking the time to share your experience with us here on Trip Advisor. As a regular contributor, your feedback is greatly appreciated. I am very pleased to see your overall stay was enjoyable. With 430 rooms and secluded meeting facilities, Zona is a perfect location for any business looking for interactive time with their team... More

San Diego, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Great rooms, Wait staff is too busy”
4 of 5 stars Reviewed 6 June 2013

My fiance and I stayed here for a friends wedding (reception was also at the resort). It was a beautiful place, expecially for the price! I highly recommend one of the suites. The staff was very polite. The only downside: The restaurant/bar staff was extremely busy and it took far too long to get food, or even some extra sugar... More

Was this review helpful? Yes 1
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
7 June 2013

Dear RickAndCait, Thank you for taking the time to share your thoughts with us here on Trip Advisor. As a regular contributor, your feedback is greatly appreciated. I am very pleased to hear your overall stay was enjoyable and, in some instances, exceeded expectations. I would however like to apologize for the service challenges you experienced in our restaurant facility.... More

Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
“staycation”
3 of 5 stars Reviewed 4 June 2013

I stayed in the casita 4 smelled like sewage outside of my room. I herd every foot step above us which kept us up and woke us up early. Service was not the greatest. I asked for extra pillows it took over an hour. I was going to make dinner and noticed we did not have a sheet pan for... More

Was this review helpful? Yes 1
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
7 June 2013

Dear Kim K, Thank you for taking the time to share your thoughts with us here on Trip Advisor. Direct feedback from our guests is terribly important to the success of our hotel and is greatly appreciated. We will be using the feedback you provided to work with the appropriate departments to make improvements to ensure we offer an exceptional... More

carlos mn
1 review
1 helpful vote 1 helpful vote
“Good, but.....”
4 of 5 stars Reviewed 4 June 2013

My husband and I and our 2 children, 17 and 8, stayed at the Zona for 3 nights 5/16-5/19. The resort is very nice and clean with beautiful landscaping. Our room was small, but doable for the 4 of us. We were located very close to the pool, which worked very well for us. Now the "but": the resort was... More

Was this review helpful? Yes 1
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
9 June 2013

Dear Jay R, Thank you for taking the time to share your experience with us on Trip Advisor. I am very glad to hear your stay was enjoyable with the exception of incident you described in your posting. We don't under any circumstance condone, promote or tolerate any such behavior in the hotel and are at a distinct disadvantage not... More

Vancouver Island
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Return trip”
4 of 5 stars Reviewed 29 May 2013

Once again returned to the Zona with our group of 8. Bigger,better shuttles this year and the service was just as good from the drivers. Breakfast each morning was fantastic - would make whatever you wanted. four bedroom, 8 beds condo was perfect for our group - a little TLC on the units needed but still great value for a... More

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See 8 more reviews by Geight for Scottsdale
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
6 June 2013

Dear Geight, Thank you for taking the time to share your feedback with us here on Trip Advisor. As a Senior Contributor, your thoughts are very important to us. I am very glad to hear your stay was enjoyable, and beyond expectations in some instances. We are continuing our room enhancement efforts this summer to offer a more consistent product... More

Indianapolis, Indiana
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Large and In Charge”
4 of 5 stars Reviewed 26 May 2013

Large One-Bedroom Suite for an excellent rate. Huge kitchen with standard size appliances. His and Her Closets----Huge. The place was a little dark; needed a few more lamps in the living area coupled with better lighting in the kitchen and bedroom. The room was slightly damp also. We got there at 3:00pm however check-in was not until 4:00, so the... More

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See 4 more reviews by NaptownCouple for Scottsdale
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
26 May 2013

Dear NaptownCouple, Thank you for taking the time to share your feedback with us here on Trip Advisor. I am very glad to hear your overall stay was enjoyable and the size of our rooms met the needs of your stay! I do also appreciate the constructive feedback which we always take into consideration when looking at additional ways of... More

Tucson, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Zona Hotel--Lovely Two-Room Suite - Great Value”
4 of 5 stars Reviewed 25 May 2013

My overall impression: Very Good. First impression, lobby beautiful and I was greeted warmly. We were given our room promptly. Got back into our car and looked for a parking space....that took awhile and we had to park outside of the property....slight ding. Our room was very clean and nice appointed. In fact, we were given a two-bedroom suite with... More

Was this review helpful? Yes
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
26 May 2013

Dear Gardi L, Thank you for taking the time to share your feedback with us. I am very glad to hear overall stay was enjoyable and exceeded expectations! I'm happy to hear our staff and product made a lasting impression on your stay, to the point where you are considering a return trip. Phoenix/Scottsdale is a convenient getaway from Tucson... More

Springfield, Ohio, United States
1 review
“Zona a 5 star hotel/suite!”
5 of 5 stars Reviewed 24 May 2013

We were unfortunately only there for 2 nights because we had stayed in Vegas for 5 days, but if I would have known it was such a beautiful place I would have reversed that in a heartbeat. The staff was friendly, the check in and check out process was faster than any hotel we have ever stayed in, and our... More

Was this review helpful? Yes
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
26 May 2013

Dear Julie K, Thank you for taking the time to share your experience with us here on Trip Advisor. I am very glad to hear your stay was not only enjoyable, but beyond expectations! While we certainly would have loved to host a longer stay for you and your family, I also hope you enjoyed your time in Las Vegas.... More

Milton Keynes
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Excellent pools and great value suites”
5 of 5 stars Reviewed 18 May 2013

Stayed here a few times with work, and its a great place to relax in the sun. Rooms are excellent value, and the courtesy bus is great to get dropped off at the many surrounding restaurants and shops. Hotel bar and restaurant is lacking something, but its ok for breakfast in the morning, and the free shuttle can drop you... More

Was this review helpful? Yes
Shaun B, Manager at Zona Hotel & Suites Scottsdale, responded to this review
23 May 2013

Dear Rob K, Thank you for taking the time to share your thoughts with us here on Trip Advisor. Direct feedback from our guests is very important and allows us to continually understand how to better service our guests. I appreciate your patronage to the hotel and am very happy to know you find continual value in our offerings. Our... More

 
 
Zona Hotel & Suites Scottsdale
Zona Hotel & Suites Scottsdale
3.5 of 5 stars 278 reviews
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Additional Information about Zona Hotel & Suites Scottsdale

Also Known As:
Zona Hotel And Suites Scottsdale
Xona Hotel Scottsdale
Xona Resort Scottsdale
Zona Hotel & Suites Scottsdale Arizona
Address: 7677 E Princess Blvd, Scottsdale, AZ 85255
Region: United States > Arizona > Central Arizona > Scottsdale > North Scottsdale
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Top resorts Hotels in Scottsdale
Price Range: €
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Scottsdale Resort where Golf & Arizona Vacations are our specialty! Arizona is an amazing place to take a vacation, whether you're interested in playing championship golf, experiencing the beauty of the Sonoran Desert, sightseeing or simply relaxing in the sun. And if you're thinking of visiting Scottsdale or Phoenix, Zona Hotel & Suites is the ideal place to stay. At Zona Hotel & Suites there is always enough room for everyone. Choose from deluxe hotel rooms or spacious one-, two- and four-bedroom suites. ... more   less 
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Zona Hotel & Suites Scottsdale
7677 E Princess Blvd
Scottsdale, AZ 85255
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Zona Hotel and Suites Scottsdale, AZ (cabana pool) taken from our room. Lounging at the pool facing our building Another 1 of 4 pools. Zona Hotel and Suites Scottsdale, AZ (pool area)
Zona Hotel & Suites Scottsdale Photos (134 traveller photos)

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