Amazing staff...everyone was helpful, attentive, and went beyond their job description to ensure guests were pampered. Examples: Down pillows/comforters were exchanged for non-allergy bed-clothes within 15 minutes of request! Gluten free food was prepared safely....and even a doggie-bag of GF food for the next morning's breakfast was left in my room so I could make a morning flight on time....special... More

I used my Starwood Points and suite upgrades for this second stay at the Westin Kierland....it was fantastic. New decor throughout the hotel, very clean and great staff throughout. The grounds are beautiful and there are a number of activities one can do if you're on vacation. Although the hotel was full, there was always loungers available at the adult... More

Went to a conference in May and was lucky enough to stay at this property. It is beautiful, clean and next door to a nice shopping area. I only ate conference food so I can't comment on the restaurants and it was pretty good but not great. The staff was incredibly friendly and helpful. The grounds are immaculate and the... More

Our family gathered here from various parts of the country to celebrate my Mom's 80th birthday. We could not have been more pleased by the hotel's welcoming staff, service beyond service for such a large venue and the lovely outdoor areas which can accomodate large but intimate gatherings. While it is a large resort the staff truly understands service and... More

We stayed for 5 nights and had a really great time. The employees were all very nice and attentive. All except one incident when we were having lunch at the marketplace down by the pool and I overheard a waitress complaining to another waitress that there was a lady who was being very "needy and difficult." The grounds were very... More

I wanted to love this resort; I truly wanted to love it. But my whole experience was awful. First I was traveling to the Kierland for business from the east coast. I had been up since 3:00am eastern and flying all day. I arrived at the Kierland at 3:30pm only to be told my room was not ready and that... More

Stayed at this wonderful resort in April found the stay very relaxing and staff were very friendly my wife and I really enjoyed the quiet at the spa pool except for one day when some really loud and obnoxious women wanted to play loud terrible country and western music when they were informed they couldn't politely by a member of... More

The hotel is beautiful and the ground spectacular with the surrounding desert and golf course. The hotel has everything you need, however they also are across the street from an outdoor mall that has lots of stores and alternative places to eat.

The Westin Kierland Resort and Spa proves a second time it has what it takes to provide a great experience. Our first visit in 2011 was great and we choose to give it another go. During our first visit we utilized one of their villas. This stay we were in the hotel due to occupancy levels. While we did prefer... More