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Hampton Inn & Suites Phoenix/Scottsdale

2.5 of 5
16620 North Scottsdale Road, Scottsdale, AZ 85254
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Hampton Inn & Suites Phoenix/Scottsdale
Ranked #13 of 78 hotels in Scottsdale
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130 reviews from our community

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    77
    41
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Date Rating
1 review
5 of 5 stars Reviewed 15 June 2013 NEW via mobile

I had to come to Phoenix for about a month for some training during this time the staff has been great anything that we needed they were there for including just helping to find a restaurant if that's all we needed they are very friendly and personal. If I even need to come back I will look to stay here.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
17 June 2013

Thanks for choosing our hotel and posting your comments and 5 star rating. I have shared your review with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon. More

Philly
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 10 June 2013

This hotel was your basic chain hotel property - you know what you're getting into in terms of rooms and amenities before you ever check in. But the Hampton Inn seems to have gone beyond. Starting at check-in, every member of their staff that I encountered was extremely friendly and welcoming. The grounds were clean and tidy, and the common... More

Was this review helpful? Yes
See 2 more reviews by alittlemoss for Scottsdale
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
12 June 2013

Thank you for your return visit and loyalty to the Hilton family of hotels. It's always nice to receive positive guest feedback and we really value your recognition of jobs well done by our team. We appreciate your recommendation and look forward to serving you here again. More

Top Contributor
75 reviews 75 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 June 2013 via mobile

Great spot to stay while in the N Scottsdale/Phoenix area. Value,clean hotel. Not a 5 star resort but they do not miss on customer care. Do not pass on this hotel. Worker's attention& care to service is noticed. Very welcoming and breakfast is on them daily, also pm snacks Mon.-Thursday! Kudos!

Was this review helpful? Yes
See 8 more reviews by JJV3 for Scottsdale
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
4 June 2013

Thank you for making the time to write and submit a review of our hotel. Its guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and look forward to serving you again on your next visit. More

El Paso, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 27 May 2013

The location was ideal, the hotel was beautiful, the beds were comfy and the free breakfast was wholesome and hearty.I would go back to this hotel. Scottsdale is absolutely beautiful. It is close to malls and highway, which includes many good places to go eat.

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See 2 more reviews by GGFUNSUN for Scottsdale
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
29 May 2013

Thank you very much for posting your remarks about our hotel. I'm glad you were happy with the service and accommodations we provide and hope you will give us another opportunity to serve you here again soon. More

Leuven, Belgium
Top Contributor
50 reviews 50 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 27 May 2013

We've spent 1 night in the Scottsdale Hampton Inn and couldn't really find anything too fault. Reception staff was friendly, breakfast was as any other Hampton, room was big. But the whole place has the old look, early 2000. A renovation would give it a new breath of fresh air.

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See 2 more reviews by fly_ebos for Scottsdale
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
28 May 2013

Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. You'll be pleased to know that we have a significant renovation project planned to commence this summer. I hope we can serve you here again and that you will like the improvements. More

Indianapolis, Indiana
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 26 May 2013

The hotel is well-managed, the service was great, the staff friendly, the suite was large and extremely functional. 3 star. 1) Huge Living Area- Comfortable Sofa and Recliner. 2) Huge separated Bedroom - Comfortable Bed 3) HDTV in Living Area and Bedroom 4) Full Kitchen area --Equipped 5) Granite counter top functioned as a desk or kitchen table. Office supplies... More

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See 4 more reviews by NaptownCouple for Scottsdale
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
28 May 2013

Thank you for staying with us and taking the time to write and post your detailed remarks. It's always nice to receive positive guest feedback and we really value your recognition of jobs well done by our team. We appreciate your recommendation and look forward to serving you here again. More

Michigan
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 May 2013

We were in Scottsdale for a retirement party & were very pleased with this hotel...The staff was very helpful and the breakfast buffet was excellent... The rooms were clean & the beds were very comfortable... We would highly recommend this hotel to anyone...

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
26 May 2013

Thank you taking the time to write and submit your comments regarding your stay at our hotel. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business and recommendation. I hope we can welcome you back and thank you in person soon. More

Corona, CA
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 24 May 2013

Arrived here for a work conference. The check-in was easy and the lobby nice enough. Hallways warm and carpet needs a good cleaning. Room was on top floor and was average. Strange post-it on headboards that stated the duvets and covers were washed prior to my stay which explains the odd lumps in the duvet from repeated washings...which is a... More

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KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
26 May 2013

Thank you for staying with us and sharing your comments. I'm sorry about the problems you encountered in the bathroom and am glad you were satisfied with our response. I will review the proper settings for the automatic door closing mechanism and make adjustments as needed. I hope you will stay with us again and give us another chance to... More

A TripAdvisor Member
4 of 5 stars Reviewed 22 May 2013

The hotel was clean, staff was friendly, breakfast good for a continental b-fast. I would have liked to have had a little more relax space that was not my room, the tightly fenced in pool or the front lobby. That being said, the staff was friendly and professional and very helpful. The beds are comfy and the rooms quiet.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
29 May 2013

Thank you for staying with us and sharing your comments. I know how nice it is to be able to find a nice spot to relax at the end of a long day, and am sorry you were disappointed with us in that area. I hope you will give us another chance to serve you so we can try to... More

Tucson, United States
1 review
5 of 5 stars Reviewed 10 May 2013

The hotel was clean, the suite was large, with a separate living room open to a full kitchen. the kitchen was clean and equipped with utensils, plates, a toaster, microwave, gas stove, fridge, and coffee maker. Quite nice. bathroom was clean, and working wi-fi. staff helpful and efficient. couldn't ask for more. i'd stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Hampton Inn & Suites Phoenix/Scottsdale, responded to this review
16 May 2013

Thank you for making the time to write and submit a review of our hotel. Its guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and look forward to serving you again on your next visit. More

 
 
 
 
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Additional Information about Hampton Inn & Suites Phoenix/Scottsdale

Also Known As:
Hampton Inn And Suites North Scottsdale
Hampton Inn & Suites North Scottsdale Hotel
Hampton Inn & Suites North Scottsdale Hotel Scottsdale
Hampton Inn Scottsdale
Scottsdale Hampton Inn
Hampton Inn & Suites Phoenix/Scottsdale Arizona
Address: 16620 North Scottsdale Road, Scottsdale, AZ 85254
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Scottsdale
Price Range:
Hotel Class:2.5 star (2.5*)
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