Sheraton Crescent Hotel (Phoenix, Arizona) - Hotel Reviews

Also Known As:: Phoenix Sheraton; Sheraton Phoenix; Sheraton Crescent Hotel Phoenix, Arizona

Address: 2620 West Dunlap Avenue, Phoenix, AZ 85021

Phone Number:

Region: United States > Arizona > Central Arizona > Phoenix > North Mountain

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#15 Business Hotels in Phoenix

#34 Family Hotels in Phoenix

Price Range: €

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Sheraton Crescent Hotel is near U of Phoenix and downtown Phoenix, Glendale, and Scottsdale, AZ. Our hotel's pool has a 165 ft waterslide, and our 20 meeting spaces include an 8,000 sq ft ballroom. ... more less

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294 reviews from our community

See which rooms travellers prefer - 54 traveller tips

citychicgal

St. Louis

Senior Reviewer

8 reviews

8 hotel reviews

Reviews in 7 cities

9 helpful votes

“Great hotel, centrally located!”

Reviewed 15 May 2013 NEW

We stayed 4 nights at this property while we were house-hunting in Phoenix. The location is wonderful, and very centrally located. The property, while it could use a few updates, is still in great condition. The rooms were large, the floors were quiet, and the club level was well-appointed. The pools were large, and even though there were many families... More

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townjcvt

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

1 helpful vote

“Excellent Hotel in Phoenix!”

Reviewed 14 May 2013 NEW

I recently stayed at the Sheraton Crescent for business...wonderful hotel and staff...especially the staff! Great people...Tammi in sales, Steve in the lounge, and many more...they all make you feel like family! I look forward to staying with this terrific team again soon!

Dear, townjcvt Thank you for your kind words. Our staff prides themselves on providing our guests with efficient service and ensures all stays are pleasant. Both Tammi and Steve are true examples of customer service and yes, you are part of our family! We look forward having you back as our guest. Thanks again, Frank Casarez General Manager More

TNVisitor54

East Tennessee

Senior Contributor

33 reviews

14 hotel reviews

Reviews in 17 cities

8 helpful votes

“Good sleep”

Reviewed 10 May 2013

Slept very good on their big king bed. Really enjoyed the full pillows, plenty of them too. TV channels not as listed in their book. Had a balcony for the room but could not see anything because of the tops of the tall palm trees outside. Got there on Saturday and there was a note on the ice machine that... More

See 2 more reviews by TNVisitor54 for Phoenix

Dear, TNVisitor54 We thank you for sharing your stay with us and advising us of the TV channels not being listed correctly and ice machine not functioning. I have shared you comments with the appropriate departments for their follow up. We do apologize for your experience. We are happy that you enjoyed the Sheraton Sweet Sleeper bedding and received a... More

Msmortimer

tucson

3 reviews

3 hotel reviews

Reviews in 3 cities

“Sensational!!!!!”

SENSATIONAL!!! I should have sent this review the other times we have stayed here. We keep coming back... This hotel defines "Sheraton." Begining with the first impression as you check-in, the front desk staff greets you with a smile and makes you feel special. The rooms are comfortable, clean, and relaxing. The housekeeping staff also greets you with a smile... More

Colorado70

Glenwood Springs, Colorado

36 reviews

15 hotel reviews

Reviews in 16 cities

13 helpful votes

“Great place for hanging out at the pool!”

Reviewed 6 May 2013

We had a great time with our local family and in town friends last weekend. It was relaxing, beautiful, well-maintained and fun! The service at the indoor bar/restaurant seemed maxed out and understaffed for a Saturday afternoon with good weather... Long wait to get service. Other than that, all good:> A west side gem for over 20 years. It was... More

Dear Colorado 70, It is nice to hear that you had an enjoyable time at the Sheraton Crescent Hotel with family and friends. We apologize for the long service delays you experienced at our bar and restaurant on Saturday. I have shared your comment to our food & beverage team for their review. I agree the property is a gem... More

AnitaMcCurdy

Buckeye, Arizona

2 reviews

“With heavy hearts”

Reviewed 29 April 2013

I write this review with a heavy heart. I love this hotel. It has been a favorite of mine and my husband for the last 3 years. I have suggested and attended many of my girlfriends weddings here. I booked a conference for work here just last summer. This is our favorite staycation location. I manage a local nightclub relatively... More

Dear, AnitaMcCurdy First, I would like to express our appreciation for your patronage of the Sheraton Crescent Hotel over the past three years. We thank you for sharing your front desk experience with us. Please accept our sincere apologies for the treatment received by our staff. Please contact me at your earliest convenience so discuss with you. With appreciation, Frank... More

Rick N

Flagstaff

1 review

“Best in the area !”

Reviewed 25 April 2013

I travel to Phoenix on business several times a month and always stay at the Sheraton Crescent. The staff is friendly and helpful and the rooms are clean and quiet. It is by far the best value in the area. They have a huge work out facility along with tennis courts and a great pool area.

Dear, Rick N Thank you for making the Sheraton Crescent Hotel your choice of accommodations while visiting Phoenix. We are happy that the property provides you the amenities and service what you have come to expect from a Sheraton Hotel. We look forward having you back as our guest. Thanks again, Frank Casarez More

bigjhonny100

Albuquerque

Reviews in 2 cities

“Fabulous Bargain - worth your stop.”

Reviewed 12 April 2013 via mobile

A quality Hotel for the value received. I recommend you try it; you should not be disappointed. Quality, connivence, great customer service, free parking: A REAL BARGIN. CLUB LEVEL GUEST AMENITIES are the best value at check-in. Try it and you too will comeback when you need a good hotel in Phoenix.

Dear bigjhonny100, Your comments are much appreciated and we are happy that our facility and service met your expectations while visiting Phoenix. We look forward having you back as our guest in the very near future. Thanks gain for sharing, Frank Casarez General Manager More

dihome

Peoria, Arizona

Contributor

12 reviews

Reviews in 6 cities

2 helpful votes

“great place”

Reviewed 8 April 2013

the hotel is very nice it needs to be remodled a bit its a little dated and the location is not very good but the staff and the hotel gounds and restuarants are very good i can't say enough about the staff. They go out of their way to help you and make you stay enjoyable. If you have to... More

Dear, dihome We thank you for feedback on your recent stay at the Sheraton Crescent Hotel. We are happy to announce that our property will soon be commencing a renovation this summer that will include all guest rooms. We look forward having your back to see the new and exciting changes. Our associates take great pride in providing fast and... More

justinveloz

Menifee, California

3 helpful votes

“Splendid surprise!!”

Reviewed 8 April 2013 via mobile

Wasn't really excepting to much but I must say I was impressed! Very clean inside and staff was very helpful. The gym blew my mind, very nice! the outside needs a little paint but other than that its a A- overall. The pool and rockslide were a huge plus for my kids... The pool is a little to quiet but... More

Dear, justinveloz We are happy to hear that you were impressed of our facility and our service staff very friendly. To let you know, our property will be undergoing a major renovation that includes all guest rooms, pool area, lobby, restaurant & lounge, and painting of the exterior of the building. Our pool and mountain monsoon waterslide are a large... More

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Sheraton Crescent Hotel Reviews, Phoenix, Arizona

Sheraton Crescent Hotel

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