Entire hall and room smelled like smoke, even though it was advertised as a non-smoking establishment. We requested a room facing/with access to the pool, which we got, but it was filthy! The positive, it was quiet. Beds were comfortable. Plenty of parking near the room.

Friendly staff, nice furnishings, great location close to airport but no plane noise. Good food in the bar, restaurant and room service. Nice meeting and conference rooms. The Manager is extremely helpful.

We spent three nights at this facility and were pleased with our experience. The staff was very responsive. Arrived late and were pleased with the food and drink service. Breakfasts were outstanding. Bed comfortable, thick fluffy towels and excellent coffee in the room. Think the rooms could be a bit cleaner. Not bad but not top of the line clean... More

Full service Hilton close to airport that can double as a stay over point for Tempe / ASU visits. Everything you would expect, nothing more, nothing less. The two most important attributes of a good airport hotel are prompt courtesy transportation and an on-site restaurant / bar with food available late and this property has both. In an industrial area... More

The room had multiple problems, which manifested as the evening progressed. The 2 biggest and most immediate, clogged toilet and non working phone, were handled promptly and efficiently. The dirty toilet (reported, not resolved), dirty fridge and rugs, weren't reported because we didn't want anymore infringement on our time in the room. We just cleaned the bathroom, didn't use the... More

The workers are trained to take care of their customers. The desk and shuttle people went out of their way to make things work for us. The room and shower were not the cleanest. We found dirt and dust behind the lamp tables when trying to find an electrical outlet. Also there was a couple of small spots of mold... More

Front desk unable to competently handle request to put two guests in side by side rooms. Very beautiful facility - when the A/C works. Business center internet down for 2 days. Front desk won't help to print boarding passes. Shuttle drivers are the nicest I've ever met!

This hotel was awesome. Great service and amenities, very clean, free 24 hr shuttle access to the airport, and has a Hertz rental return drop-off. Reasonably priced; would definitely recommend to anyone travelling near Phoenix and needs access to the airport.

Stayed for one night before getting an early flight coming home.When I check it and I mention that I was a Hilton "Honors Member"the front desk they don't even acknowledge me with a simple cordial greeting as other Hilton Hotels do.The room is comfortable and Clean but for work environment and convenience they charge $20 for the HSI .I call... More