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Embassy Suites Hotel Phoenix-North

3.0 of 5
2577 W Greenway Road, Phoenix, AZ 85023
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Embassy Suites Hotel Phoenix-North
Ranked #76 of 176 hotels in Phoenix
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180 reviews from our community

    Trip type
Traveller rating
    54
    52
    29
    24
    21
Date Rating
Las Vegas, Nevada
Top Contributor
53 reviews 53 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

OK...so I have stayed in several Embassy Suites and frankly was very surprised this qualifies to carry the Embassy name. I am a Hilton Diamond member and stay Hilton whenever possible. The service was fantastic and the outside property was very nice with a huge sparkling pool and trees. It has an excellent location, Central, near shopping and restaurants. However... More

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See 3 more reviews by ADavis64 for Phoenix
Vauxhall, United States
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

Stayed here for graduation in 2013 and found minor issues with hotel. Service was terrific. And the complimentary breakfast and manager's cocktail hour every day were a welcome treat and helped to easy burden on pockets. we thoroughly enjoyed ourstay and will be back in 2015 for my next graduation.

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Review collected in partnership with Embassy Suites Hotels

fallbrook, United States
1 review
4 of 5 stars Reviewed 9 May 2013

The lobby was beautiful. However going from the lobby to the room was diappointing. The rooms where not as up to date as the lobby. Over all the rooms where good, clean with all the ammenities. The beds where average. A little on the firm side for myself but maybe not for others. Slept better the second night. The staff... More

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Review collected in partnership with Embassy Suites Hotels

Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
15 May 2013

I am very glad to hear you enjoyed your stay! The hotel is in planning stages of several upgrades to improve the property. We get many compliments on our cooked to order breakfast. Glad you had a chance to experience it! Thank you for your kind words. Chris Taylor More

Puerto Penasco, Mexico
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 9 May 2013

The property is large and well protected from the freeway, well half of the rooms are, which is very nearby. It has a very nice lobby area which includes a bar and lounge area, a fine restaurant and open terraces facing the the large pool. Everything is clean and the staff is very professional. Check in was as quick as... More

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See 4 more reviews by RockyPoint R for Phoenix
Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
15 May 2013

Thank you so much for the great review. The check in you experienced is pretty typical - glad to hear you were in your room so quickly. We are very lucky to have a great chef - we receive many compliments about our food quality. I have passed your kind words on to him. Hope to have you as our... More

A TripAdvisor Member
4 of 5 stars Reviewed 8 May 2013

I was there in Phoenix for my graduation ceremony at Grand Canyon University. I was happy that you let me check in early so that I can get ready. My stay was very pleasant and my family had a great time. Thank You.

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Review collected in partnership with Embassy Suites Hotels

Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
15 May 2013

Thank you for staying with us during graduation weekend and thank you for your great review. I am glad to hear you and your family enjoyed your stay. Hope you had safe travels home. Chris Taylor More

Huntington Beach, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

This is a lovely property situated right next to the I-17 freeway, and that merits a warning: be sure to ask for a room that does not face the freeway! On our first trip last month, they tried to put us there, but a quick check of the room found us back at the lobby desk. The staff could not... More

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Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
15 May 2013

First, please allow me to thank you for all the times you have stayed with us. All hoteliers love guests like you. Second, thank you for the glowing review - we are so glad you have enjoyed all your stays with us. We are not a typical Embassy Suites as we have 17 acres of grounds, and thanks for noticing... More

Kingman, United States
1 review
5 of 5 stars Reviewed 7 May 2013

The suites are very accommodating. The bed was wonderful -plenty of pillows. Best maid service. Food -breakfast buffet was good. Bacon a bit over done. Finely got to get an omelet last day of stay otherwise line to long. Pool was nice. Restaurant for dinner, best service and food!!!

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Review collected in partnership with Embassy Suites Hotels

Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
15 May 2013

Thank you for your glowing comments. We strive to make each guests stay memorable, and it sounds like we achieved that for you. We receive many compliments on our food. I passed your praise on to our Chef and he sends his thanks as well. Hope you stay with us again soon. Thanks again! Chris Taylor More

Mesa, United States
1 review
5 of 5 stars Reviewed 7 May 2013

My daughter and her finance (now husband) selected the Embassy Suites North for their wedding ceremony and reception. It was a wonderful experience start to finish. The staff was friendly and helpful. They were willing to listen to our requests and accommodate our desires. The wedding was everything we hoped. The grounds were beautiful and the food delicious. We had... More

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Review collected in partnership with Embassy Suites Hotels

Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
15 May 2013

Congratulations on your daughter's wedding! I passed your generous review on to our wedding manager and she sends along her thanks. We strive to take care of all our guests, and sometimes weddings can be stressful. It sounds like you really enjoyed all the festivities and your guests felt welcome. Hope your daughter and new husband stay with us on... More

Edmond, Oklahoma
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 May 2013

You usually can't go wrong with an Embassy Suites but this one was just awful. My first clue should have been that the room rate was about $30 less than the Embassy Suites across town. When I checked in, the lobby was gorgeous with a beautiful balcony off the back overlooking the pool. Thats where it ends. We were directed... More

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Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
6 May 2013

I apologize you did not enjoy your stay. Although are rooms are not 50 years old, we are a very busy hotel and our suites do get quite a bit of use. Like many hotels in Phoenix, exterior corridors were standard for hotels built in the 80's and 90's. I am glad our front desk staff took care of you.... More

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Sioux Falls, South Dakota
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 3 May 2013

April is a great time to be in Phoenix and if you have the chance to stay at this hotel you will not be disappointed. When we arrived the outdoor temp was about 90. We checked in in less than 5 minutes and found our room very quickly. That gave us enough time to take a dip in the expansive... More

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Christopher T, Director of Sales at Embassy Suites Hotel Phoenix-North, responded to this review
6 May 2013

Glad to hear you enjoyed your stay. April was hotter than usual, so it is great you got a chance to relax in our pool. Hope next time you’re in Phoenix you stay with us. Thank you. Chris Taylor More

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Additional Information about Embassy Suites Hotel Phoenix-North

Also Known As:
Embassy Suites Phoenix
Phoenix Embassy Suites
Embassy Suites Hotel Phoenix-North Arizona
Address: 2577 W Greenway Road, Phoenix, AZ 85023
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Business Hotels in Phoenix
Price Range:
Hotel Class:3 star (3*)
Reservation Options:
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