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Embassy Suites Phoenix Airport at 24th Street

3.0 of 5
2333 E Thomas Rd, Phoenix, AZ 85016 (Camelback East)
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Embassy Suites Phoenix Airport at 24th Street
Ranked #93 of 177 hotels in Phoenix
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243 reviews from our community

Traveller rating
    61
    56
    50
    46
    30
See reviews for
Families
53
 
Couples
33
 
Solo
18
 
Business
96
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
A TripAdvisor Member
4 of 5 stars Reviewed 16 June 2013 NEW

Very nice-Close to airport & Easy Freeway access/Outstanding In- house food & close to Biltmore business-restaurants, retail shopping & movie complex. Really friendly & helpful staff(very important) all should be commended. Gates in/out locked(open with room key after 10pm) & Pool access very secure. j. gosland

Review collected in partnership with Embassy Suites Hotels

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Fayetteville, Arkansas
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 9 June 2013 via mobile

The property is very old, probably built in the 60's. The managers reception on the 5th floor was great and relaxing! We were upgrade to the executive suite which seemed strange as we were traveling as a family. But it all worked out. The rooms were large and so was the kitchen. We didn't have a chance to try the... More

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Casa Grande, AZ, United States
1 review
4 of 5 stars Reviewed 4 June 2013

We were meeting our friends from San Diego, CA to attend the Fleetwood Mac concert In Phoenix. Our freinds prefer to stay at Embassy Suites so we wisely chose this hotel for our reunion. The hotel did not dissapoint! and neither did Fleetwood Mac

Review collected in partnership with Embassy Suites Hotels

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johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
6 June 2013

Thank you for your response. I am happy to hear that you and your friends have enjoyed your recent stay with us as well as the concert! We hope to see you all again when your travels bring you back to the Phoenix area. More

Merritt Island, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 June 2013

Very dated property, older style furnishings. Hotel staff made up for the deficits! Very accomadating front desk staff, shuttle driver, housekeeping staff even the overnight Security Guard all just as friendly and helpful as you could expect. Breakfast staff and food was superior! Manager reception staff also great, snacks were minimal though as they're becoming at many of the Embassy... More

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johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
2 June 2013

Thank you for your response. I am glad to here that you have enjoyed your recent stay with us and that it was convenient for your business. We hope to see you next time. More

Tucson, United States
1 review
3 of 5 stars Reviewed 30 May 2013

Hotel pretty nice, Rooms are really nice and décor is great and comfy. staff in breakfast are rude. Receptionist very friendly, rooms very clean and comfy. I would stay there again just not go to their complimentary breakfast station.

Review collected in partnership with Embassy Suites Hotels

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johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
2 June 2013

Thank you for your feedback. I am happy to hear that you have enjoyed your stay with us. I do apologize for the breakfast staff. This is very unusual for our staff to act like that. I will be speaking with them to see what had happen. Thank you again and we hope to see you next time you are... More

Visalia, United States
1 review
3 of 5 stars Reviewed 30 May 2013

While this hotel sounds and looks good on-line. It is in a sketchy area. We were not comfortable walking to the corner store. It is a 12 minute drive from the airport. It is clearly and old hotel remodeled to the Embassy Standards.

Review collected in partnership with Embassy Suites Hotels

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johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
2 June 2013

It was a pleasure to serve you as our guest during your recent stay at our hotel. Thank you so much for your feedback and I am terribly sorry to see that your stay did not meet your expectations. Good news is that we will be doing some renovations very soon. Thank you again for staying with us and we... More

A TripAdvisor Member
5 of 5 stars Reviewed 28 May 2013

This hotel is close to the airport but it is a much more relaxed place to stay than most airport hotels. Every morning I was greated by the breakfast cook with a "I have already started your eggs just the way you had them yesterday" and the staff at the front desk were always greeting me by name as I... More

Review collected in partnership with Embassy Suites Hotels

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johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
6 June 2013

Thank you so much for your response. Our staff greatly appreciates your kind comments and we are all hoping to see you again soon. More

Clermont, FL
1 review
1 of 5 stars Reviewed 26 May 2013

Cheapest Embassy Suite ever. Tiny kitchen. Must have HHonors Logon ID and password to use the computer free. Cabinet doors fake and cheap. An old building updated very cheaply, security issues with outside door entry. Pay for parking.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
2 June 2013

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. We will take your comments under consideration as we continually work to improve our guest experience. As for the HSIA it is only complimentary for Gold and... More

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A TripAdvisor Member
4 of 5 stars Reviewed 24 May 2013

Great, central location in Phoenix. Very friendly stsff. Didn't use the pool, but it looked inviting. Free breakfast to order was not only very good, but the "Chef" was pleasant and asked questions/gave suggestions for customizing it.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
2 June 2013

I am happy to hear that you have enjoyed your stay with us we look forward to seeing you the next time you are in the Phoenix area. Make sure you have time to enjoy our lovely pool!! More

Portland, Oregon
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 May 2013

This hotel features a nice quiet oasis around the pool on a hot day with helpful staff; a good value for the money. We will return again. It is close to downtown and the airport and a good hub for visiting Phoenix.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
johanna g, Front Office Manager at Embassy Suites Phoenix Airport at 24th Street, responded to this review
2 June 2013

Thank you for your response. I am glad to hear that you have enjoyed your recent stay with us and that you had a chance to relax by our pool. We look forward to seeing you the next time you are in Phoenix. You are also more than welcome to bring some of that rain from OR! More

 
 
 
 
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Additional Information about Embassy Suites Phoenix Airport at 24th Street

Also Known As:
Embassy Suites Phoenix Airport At 24th Street Hotel
Embassy Suites Phoenix Airport At 24th Street Hotel Phoenix
Embassy Suites Phoenix Airport
Embassy Suites Phoenix
Phoenix Embassy Suites
Embassy Suites Phoenix Airport At 24th Street Arizona
Address: 2333 E Thomas Rd, Phoenix, AZ 85016
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #93 of 177 hotels in Phoenix
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located only two and half miles from the Phoenix Sky Harbor International Airport and only two miles from Downtown Phoenix and the prestigious Biltmore Fashion Park. All of our Phoenix Airport hotel guests can take advantage of our 24-hour complimentary shuttle service to and from Phoenix Sky Harbor International Airport (PHX). ... more   less 
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