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All 177 Phoenix hotels

Holiday Inn Hotel & Suites Phoenix Airport

3.0 of 5
3220 S. 48th Street, Phoenix, AZ 85040
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Holiday Inn Hotel & Suites Phoenix Airport
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87%
Ranked #21 of 177 hotels in Phoenix
Most recent review
5 of 5 stars Reviewed 26 May 2013
Jade Y Las Vegas, Nevada, USA
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159 reviews from our community

Traveller rating
    103
    36
    10
    6
    4
See reviews for
Families
27
 
Couples
30
 
Solo
30
 
Business
60
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Las Vegas, Nevada, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 May 2013 via mobile

I was very surprised on how spacious the regular room was! It was huge! The hotel itself was very clean. Corrine at the front desk was awesome! Very helpful! Their continental breakfast buffet was surprisingly very good! They have a good spread to choose from. They also provide a "bathroom kit" for their guests, in case they forgot to bring... More

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Lexington, Kentucky
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 May 2013

I stayed at the property because I had an early flight out the next day. Very friendly staff, great rooms with comfortable beds. Hotel shuttle to the airport runs 24 hrs and that makes it very convenient for early flights.

Was this review helpful? Yes 2
See 3 more reviews by rjervin for Phoenix
Surrey
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 May 2013

Criteria for Hotel for one night in Phoenix - early evening arrival from Europe so quick drink, quick meal, then sleep. 3 Adults (Mum Dad & Son) Booked King Bed Exec Suite best flexible with breakfast - on the road next day for 15-day road trip. Simple two-room suite at a cost of $191. I asked in advance if the... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
28 May 2013

Dear LindseySurrey, Thank you for taking the time to express your thoughts and concerns. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. I am glad you had a great experience at the bar and that you were pleased with the fantastic service you received.... More

Leicester.
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 10 May 2013

After a long flight what do you want from your hotel; Near to the airport. Easy check in. Comfortable room and a good nights sleep. Good breakfast in the morning Easy check out On top of that good customer service. Well this hotel is exactly what your looking for ! Not too many bells and whistle, but not bare minimum.... More

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Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
11 May 2013

Dear Guest, The Staff at The Holiday Inn Phoenix Airport sincerely appreciates your great comment. We do strive for customer satisfaction and are happy to know it was delivered. More

Portland, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 24 April 2013

Clean and quiet. Very comfortable beds, good size rooms. Stayed for business trip. Unless you are staying for just one night the location is horrible. Right next to airport, but not really within walking distance to anything. Not even a convenient store or gas station nearby. Unless you have a rental car choose a different location.

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Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
29 April 2013

Dear Guest, Thank you for your feedback regarding our hotel.We understand that there is not much in our immediate surrounding, however, we do provide a shuttle to take our guests to restaurants and stores within a 3 mile radius.I hope you are able to use this service if you are ever in this area again. More

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 18 April 2013

Overall, I have absolutely no complaints about the hotel! We were able to check in a little early Monday (always helpful). After a long traveling day, had dinner that night at Soleil, and I was, overall, very impressed by the food...and the choices! It wasn't a hamburger or some chicken fingers. I had linguine with clams, and my husband had... More

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Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
29 April 2013

Dear Guest, Your wonderful comments are greatly appreciated. We do like to give our guests the best in service and quality and would like to duplicate your experience if you are ever in our area again. More

Flagstaff, Arizona
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 April 2013

the room itself was fine but the in room ac was so noisy and the air blowing right over the bed made for an uncomfortable night. This was my first Holiday Inn expereince and I was puzzled by the tiny pillows - even with 4 pillows there was little actual pillow room on a king size bed. I was unable... More

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Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
8 April 2013

Dear Guest, Management is certainly looking at the noise issue with the Air Conditioning unit. It is a new hotel and this should not be a problem. As for the pillows, those are actually Holiday inn required pillows,there is good news though, those pillows have now been changed to Standard and King size which you will notice in the coming... More

Huntington, West Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 March 2013 via mobile

Desk staff very friendly and helpful. Room was very clean, beds were comfortable with a choice of firm or soft pillows, bath towels softer than most hotels. Free Wifi that worked well. Hotel is conveniently located off the interstate about 5-10 mins from the airport. We did not eat there so I can't comment on the food, but eating area... More

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Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
8 April 2013

Dear Guest, Your review is certainly appreciated, and the air problem will be looked into. Thank you. More

Kill Devil Hills, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 25 March 2013

The location was convenient to the airport, downtown Tempe, and spring training facilities. Fun and challenging hiking trails all within 30 minutes. I would certainly visit this hotel again the next time I am in Phoenix.

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Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
26 March 2013

Dear Guest, Your comments are greatly appreciated. Thankyou for taking the time to write about it and we do hope you will visit us again. More

Boston, Massachusetts
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 24 March 2013

This hotel was perfect for a one night stay after arriving late at the airport. It was easy to get to, quick to check-in to, and very clean & comfortable. It was also a good bargain via Hotwire at less than $100 per night. I really was only here for a matter of about 8 hours, as I arrived on... More

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Kubers, Public Relations Manager at Holiday Inn Hotel & Suites Phoenix Airport, responded to this review
26 March 2013

Dear Guest, Thank you for your comments and we hope you will stay with us longer than one night in the future. More

 
 
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Additional Information about Holiday Inn Hotel & Suites Phoenix Airport

Also Known As:
Holiday Inn Hotel And Suites Phoenix Airport
Holiday Inn Hotel & Suites Phoenix Airport Arizona
Address: 3220 S. 48th Street, Phoenix, AZ 85040
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotels in Phoenix
#30 Family Hotels in Phoenix
Price Range:
Hotel Class:3 star (3*)
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