We had reserve online as AAA members and we were taken back by the pleasant and most courteous desk clerk. She looked into our eyes and spoke to us with a honest smile and went out of her way to make us feel welcome. I was still in shock when she even showed us the rooms available to us. Very... More

There are "Extended Stays", and then there are over the top Extended Stays and this one certainly is!! The staff is friendly, helpful, and just plain good folks. The rooms have always been clean and well taken care of. If you do have a problem, they are quick to help. We live way out of town and must make rather... More

My husband and I recently stayed here for one night on our way to move to San Francisco. It was one of the cheapest Phoenix hotels we could find online, so I wasn't expecting anything too fantastic, but boy, was I surprised! The room had a kitchenette with all the amenities: toaster, stove, fridge, coffee maker, and all the dishes... More

Suburban Extended Stay is located right off of Interstate 17 near many other hotels and restaurants. Pretty centrally located for going to several ballparks for Spring Training. Room was good value and had small kitchen and sofa bed. Refrigerator didn't work very well and we had to go to lobby for towels and bedding for sofabed after check in. Pool... More

My sisters and I traveled to Phoenix to arrange and attend my Grandmothers home going. I planned a 7 day stay and this hotel having a full kitchen was extremely attractive. I read the previous reviews and they scared me. However I read the new management responses which indicated that improvements had been made this year in January. I was... More

We were not too certain about this property after reading some reviews. What we found was an outstanding bargain. EVERYTHING has been or is being refurbished just recently. Nice comfortable room with more than adaquate space and items for a longer than average stay. Definitely the best thing here is the superb customer service. From the manager to the maid... More

I booked this hotel using Choice Points online. I was told I would need a credit card to check in. I brought my credit card, however I was told at check in that they would "hold" $100 on it. This was never on the reservation. I did not have that much open on the credit card I brought with me.... More

The Service was excellent...The front desk staff .....(Nadine).......was one of the most professional staff there....out of all the hotels I stayed..... she was the only one to offer for me see the room first....... I would have to ask the front desk staff to see the room she went beyond great customer service thank you Nadine....The room was beautifull very... More

i reserved with just a few criteria: low price, spa, larger room. nice exterior hides a lot of problems. toilet didn't flush, door lock opened without a key,(this is a big deal) bed was deeply bowled so we fell into each other. 2/3 of exercise room equipment broken, business center computer out of order. more cons: no breakfast, very hard... More