When is a hotel particularly memorable? We don't need a hotel to enjoy breathtaking scenery, or relax in a heated lap pool. Or even savor a better-than-French meal that includes succulent shrimp from the local Arizona desert shrimp farm or herbs picked fresh for my meal from the herb garden on the fourth floor. What will make this hotel memorable... More

Check in was quick and efficient, and all staff was very welcoming! I had forgotten my phone charger and although the hotel didn't have an extra one on hand to lend me, they let me charge my phone behind the conceirge desk. The room was also very clean and quiet. We enjoyed our time by the outdoor pool located on... More

Everything about this place is "cookie cutter"...from the check in (you could tell they recited their "greeting" like robots) to the incredibly boring rooms. I assume we would have had a nice view, but there was a huge table in front of the window so we couldn't see. Beds were very comfortable. The gym and pool area were very nice.... More

I had a great experience at the hotel last week, great rooms, great front desk staff and a great breakfast. Our server Tracy Simmons made our morning experience very positive...service with a smile, for sure. Thanks More

Club Floors are the Best. Breakfast and afternoon snacks save the day for busy guests. Would highly recommend this hotel. Excellent gym, cardio equipment and pool for swimming or relaxing. More

I stayed at this hotel during a business trip last week. My room was on the 18th floor with a view to the West. The view itself stretched far beyond the Phoenix city limits to the vast deserts to the mountains, a nice setting for a deeply contemplative person. :) Ask for one of the upper floors and you will... More

I really had high expectations when arriving at this hotel due to the high rating here. Maybe I have stayed in too many boutique-type hotels, as this hotel was HUGE, but very typical BOX style lobby, hallways and rather small room....what you would expect from any other big-name hotel. Upon check-in service was very pleasant and professional, and the room... More

Stayed two nights while on business. The hotel was within walking distance to my trade show at the convention center. The lobby of this new Starwood property is very grand especially for a Sheraton. The decor is tastefully bland as are the rooms. My room was clean and just big enough for my limited needs but my "sweet sleeper bed"... More

From the upbeat welcome from Justin and the great room and info from Nick at the front desk...it began with great energy! Amelia in housekeeping is one of those exceptional women and employees who has a wonderfully positive and kind and helpful spirit and is excellent at what she does!!!! The Link cafe allowing me to check my emails and... More