I can't handle mold of any type and our room was incredibly musty. No screens on the windows so airing it out brought in bugs. Gorgeous room but lacking a coffee/tea maker which with the distance from the lobby was an issue. Internet not working. For the dry season it would have been much better. I wish I had stayed... More

It is a beautiful resort with hacienda feeling, antiques allover, each room is spacious and with decorations from the XIX century, the beds are really warm, the pool is really nice and warm surrounded by the spa, services were great. I even took my baby and had a blast. Dinner was ok, but breakfast was really good.

This past December my husband and I as well as another couple friends of ours decided to splurge during our trip to Ecuador. Though the price was a little much compared to the level of service it was defintely an incredibly memoriable experience. The gardens and antiques give the hotel a uniqueness all it own. We did get a pretty... More

The nicest hotel in Banos, also the most expensive. It is conveniently located close to downtown Banos. We had a very good experience here. Just think that it could have been less pricey because the experience didn't equal the cost. There was something odd about this hotel. The concierge consistently gave us poor advice on what to do in Banos.... More

Wonderful oasis in Banos. We had a wonderful experience at the Spa. The dinner was prepared to pefection with the finest and freshest ingredients. They had a robust wine and coctail list. The staff was ttentive to all our needs. I highly recommend this property.

We were fortunate to travel to Ecuador and visit many places around the country, but nothing compared to the time spent here. Not only did we have great food, with fine wine, but relaxing in the spa was a perfect way to end our vacation. Our first time in a Turkish bath was quite an experience. The gateway to the... More

So glad we chose this place over (after some hesitation upon reading the negative reviews here). It's a bit of a splurge as far as Ecuadorian hotels go, but it's worth it. It's a very nice inn but we never felt out of place with our young kids, and there was plenty of space for them to run around and... More

Did not come close to expectations... Nowhere near the premium involved. We arrived to learn that the pool was out of commission for days. Nothing appeared to work in the spa. Sauna. Hot tub. Etc. While nice, staff was ineffective at addressing problems. As such, our plans to relax at the spa for a few days did not materialize. Instead,... More

This spa was awesome! My wife and I took a mini honeymoon there and had a great time. The food was really good. i had a steak that i cooked myself on a heated rock. the location is beautiful and the staff made us feel like family!