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Imago Hotel & Spa Reviews, El Calafate

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Imago Hotel & Spa

4.0 of 5
Calle 669 N040, El Calafate 9405, Argentina
Hotel amenities
Imago Hotel & Spa
95 traveller photos
Ranked #37 of 71 hotels in El Calafate
4.0 of 5 stars 104 Reviews
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104 reviews from our community

    Trip type
Traveller rating
    33
    47
    14
    5
    5
Date Rating
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Dont book rooms on first floor!”
2 of 5 stars Reviewed 14 March 2013 via mobile

Stayed at this hotel in feb and march 2013 and was placed in a 1st floor room with no AC and no window screens. The weather was quite hot and humid and opening the windows would let all the insects get in. The receptionist also advised me to keep the windows closed while i was out due to recent robberies.... More

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ImagoHotelComercial, Departamento de Reservas at Imago Hotel & Spa, responded to this review
18 March 2013

Dear Guest, We greatly appreciate the time you have taken to share your thoughts about your experience at Imago Hotel & Spa. Your comments will help us to improve our standards of service. It was a pleasure to have you as our guest. We hope to see you again soon. Kind regards, Marina Prudhomme More

Buenos Aires, Argentina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“good place excellent service”
4 of 5 stars Reviewed 28 April 2012

The hotel is very nice, and the location is just 5 minutes by bus from de downtown but the is shuttle every 30 minutes. The restaurant and the food is very good y they have celiac's food too.

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Imagospa, Departamento de Reservas at Imago Hotel & Spa, responded to this review
1 August 2012

Dear Guest, Thank you sharing your experience at our hotel. It was a pleasure to serve you and it is most rewarding to learn you enjoyed your stay with us. We look forward to welcoming you among our guests in the near future. Best regards, Marina Prudhomme More

Granada, Nicaragua
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Reasonable”
4 of 5 stars Reviewed 12 April 2012

This is a nice hotel with a few frills like a pool and spa, professional staff, a great breakfast, and the rooms are spacious and comfortable. A few things to note; this hotel is outside of town/ on the outskirts so the location isn't great. They offer a shuttle into town which is nice however in hindsight we would have... More

Was this review helpful? Yes 1
See 2 more reviews by Steve L for El Calafate
Imagospa, Departamento de Reservas at Imago Hotel & Spa, responded to this review
1 August 2012

Dear Guest, Thank you very much for taking the time to share your perspective about your stay at Imago Hotel & Spa in El Calafate. We understand your concerns regarding some aspects of the services offered, and we regret not having fully met all expectations. We will consider your assessments to improve our work. It is important for us to... More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Imago was not what I imagined for a pricey hotel”
3 of 5 stars Reviewed 7 April 2012 via mobile

We were there at the end if the seas on. It is probably the most expensive hotel in el calafate but the service was the worse I experienced in many years of traveling all over the globe. The staff just didn't care and although we spoke no Spanish they were not very friendly and unsmiling. Messages were taken with the... More

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Imagospa, Departamento de Reservas at Imago Hotel & Spa, responded to this review
1 August 2012

Dear Guest, Thanks you for visiting Imago Hotel & Spa in El Calafate, and for taking the time to write your kind comments. We understand your concerns regarding several aspects of the services offered, and we regret the unfortunate impression that you currently own of our establishment. Imago Hotel & Spa works, day by day, to reach excellence in service... More

Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
“Great hotel, fab staff!”
5 of 5 stars Reviewed 3 April 2012 via mobile

We stayed just one night in the imago but wish it could have been longer... It is a beautiful hotel, great pool, lovely breakfast and the staff were great - Natalia was amazing in helping us sort out trips, restaurants etc.

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Imagospa, Departamento de Reservas at Imago Hotel & Spa, responded to this review
1 August 2012

Dear Guest, Thank you so much for sharing your experience at our hotel. It was a pleasure to serve you and it is most rewarding to learn you enjoyed your stay with us. We look forward to welcoming you among our guests in the near future. Sincerly yours, Marina Prudhomme More

westvillagechic
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Great staff- great views, clean hotel, last one to be picked up on tours”
5 of 5 stars Reviewed 2 April 2012

Stay at the imago hotel and spa. Florencia, who works at the front desk was extremely helpful. If you book tours though the property, they only take cash...if you want to pay by credit card..you can take the free shuttle to town and pay with the tour companies there. The only downsides of the imago property are: the rooms are... More

Was this review helpful? Yes 1
See 2 more reviews by westvillagechic for El Calafate
Imagospa, Departamento de Reservas at Imago Hotel & Spa, responded to this review
1 August 2012

Dear Guest, Thank you for choosing Imago Hotel & Spa for your recent stay in El Calafate. Your comments encourage us to continue working on improving the quality of our accommodations and services. We will share them with our staff. We look forward to welcoming you among our guests in the near future. Kind regards, More

Zurich
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Modern hotel with great views outside the city centre”
4 of 5 stars Reviewed 27 March 2012

The Imago is modern hotel with extremely friendly and helpful staff. The rooms are clean and spacious with huge and comfortable beds. However, our room got quite hot even though the heating was off and the outside temperature wasn't too high (we didn't complain so I don't know if this is a general problem). On Saturday night, there was loud... More

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Imagospa, Departamento de Reservas at Imago Hotel & Spa, responded to this review
1 August 2012

Dear Guest, I greatly appreciate the time you have taken to share your thoughts about your experience at Imago Hotel & Spa. Your comments will help us to improve our standards of service. It was a pleasure to have you as our guest. We hope to see you again soon. Kind regards, Marina Prudhomme More

London
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Great Hotel - Great Views - Great Staff. STAY HERE”
5 of 5 stars Reviewed 17 March 2012

We stayed here for 3 nights in March 2012. We had just finished a 5 day trek in Torres del Paine national park, so we were delighted to check in at the Imago. We had a room with a great view of the lake, which made this a very relaxing stay. The swimming pool is nice, with Jacuzzi seats and... More

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See 4 more reviews by DavidTravelGuru for El Calafate
Imagospa, Gerente at Imago Hotel & Spa, responded to this review
19 March 2012

Dear Guest, I greatly appreciate the time you have taken to share your experience with TripAdvisor. Your comments encourage us to continue working on improving the quality of our accommodations and services. I will definitively share them with my staff. I look forward to the opportunity of hosting your next visit to El Calafate. Sincerely, More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Great hotel, good staff, poor food”
4 of 5 stars Reviewed 11 March 2012 via mobile

Nice modern hotel, very helpful staff, rooms are clean. Nice heated indoor pool. Efficient shuttle service to town. Great view over the bay from the room. Drawback is mediocre breakfast, if u don't eat there then u'll be good. We were going on an excursion and ordered a lunch box and we got the food delivered in a convenient back... More

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See 2 more reviews by imissiri for El Calafate
Imagospa, Gerente at Imago Hotel & Spa, responded to this review
13 March 2012

Dear Guest, Thank you sharing your experience at our hotel. At Imago Hotel & Spa we work very hard to achieve excellence, hence all suggestions help us to improve our aim. We look forward to welcoming you among our guests in the near future. Sincerly yours, More

Bogota, Colombia
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“very positive experience”
4 of 5 stars Reviewed 28 December 2011

We stayed at this hotel for three nights from 22 - 25 December 2011, and were very content with the hotel and its service: The personnel was friendly, the room modern and clean. We also especially enjoyed the indoor swimming pool, which we used after running along the lake on a trail very suitable for jogging. And we also liked... More

Was this review helpful? Yes 1
Imagospa, Gerente at Imago Hotel & Spa, responded to this review
15 January 2012

Dear Guest, Thank you sharing your experience at our hotel. It was a pleasure to serve you and it is most rewarding to learn you enjoyed your stay with us. We look forward to welcoming you among our guests in the near future. Sincerly yours, More

 
 
Imago Hotel & Spa
Imago Hotel & Spa
4.0 of 5 stars 104 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about Imago Hotel & Spa

Also Known As:
Imago Hotel And Spa
Imago Hotel
Imago Hotel El Calafate
Address: Calle 669 N040, El Calafate 9405, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotels in El Calafate
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
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Imago Hotel & Spa
Calle 669 N040
El Calafate 9405
Argentina
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