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Hilton Phoenix East / Mesa Hotel Reviews, Mesa

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Hilton Phoenix East / Mesa

3.5 of 5
1011 W. Holmes Avenue, Mesa, AZ 85210
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Hilton Phoenix East / Mesa
100 traveller photos
Ranked #7 of 55 hotels in Mesa
4.0 of 5 stars 255 Reviews
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255 reviews from our community

    Trip type
Traveller rating
    108
    69
    41
    27
    10
Date Rating
Logan, United States
1 review
“Nice, but interior spaces needs some love”
3 of 5 stars Reviewed 18 May 2013 NEW

For a Hilton property the interior needs a little love. Feels dated and not up to Hilton's standard. The staff is nice. We stayed in an upgraded suite with balcony. Not what I expected. Felt more like and older Vegas hotel. Still nice, but I guess I expected a bit more.

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Review collected in partnership with Hilton Hotels & Resorts

harriman, United States
1 review
“Buisness”
5 of 5 stars Reviewed 13 May 2013

Thought the hotel was clean and the service was very good the room was clean and was kept up on a regular basis. The area surrounding the hotel was vacant with the exception of the mall which was about a 1/2 mile away.

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Review collected in partnership with Hilton Hotels & Resorts

HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
15 May 2013

Dear Daniel S: Thank you for taking the time to provide us with your comments from your recent stay with us on Trip Advisor. I am glad to hear that you enjoyed your stay and we greatly appreciate the feedback. We hope to see you agian soon. Take Care. Sincerley, Alex Slingerland Front Office Manager More

Las Vegas, United States
1 review
“AZ Biz Trip”
5 of 5 stars Reviewed 11 May 2013

This hotel has a big lobby that opens up to a large central gathering area that is neither too loud, not too stuffy. The staff at the hotel were very friendly. The breakfast is terrific and has lots of options, even for a picky eater. I love the quality of the personal items included in the room.

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Review collected in partnership with Hilton Hotels & Resorts

HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
15 May 2013

Dear Megan F: Thank you for taking the time to give us your feedback from your stay. As always we strive to acheive our motto Everyone Leaves Happy and I am pleased to see that you did. We do hope to see you again sometime in the future. Have a great day and thanks again. Sincerely, Alex Slingerland Front Office... More

Eilat, Israel
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“some good, some bad”
3 of 5 stars Reviewed 8 May 2013

the good: pleasant conference facilities (+1 star for arranging availability of special meals at each conference lunch/dinner); attractive lobby (with m&m dispenser) and atrium-style interior layout - the public spaces appeared very well kept and/or renovated; additional convenient elevator between the rooms and the conference center; short walk from parking (hotel was far from full); very quiet (again, the hotel... More

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HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
10 May 2013

Dear Binyamin8: Thank you for taking the time to give us your comments on Trip Advisor. I am pleased to hear that you for the most part enjoyed your stay with us. We do offer different packages that include internet which is somethign you may be interested in during your next visit so you are not having to purchase it... More

Saint Charles, Missouri
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Travel Lodging”
4 of 5 stars Reviewed 1 May 2013

This place was beautiful, an older hotel, you could tell it was established but not outdated or run down by any means, the pools were great and the rooms were very spacious and comfortable. The staff was friendly but very thick Spanish accents. (to be expected in AZ I would say) some hard to understand but helpful as can be.... More

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HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
7 May 2013

Dear Packalunch: Thank you for taking the time to give us your comments on Trip Advisor. We really appreciate the feedback and i will pass your comments along to our staff as well. We are currently in the process of renovating our guest rooms so i hope that you can come back soon and enjoy one of them. Thank you... More

Mount Dora, Florida, United States
1 review
“Mesa Hilton Experience”
5 of 5 stars Reviewed 30 April 2013

We really appreciated the quiet room and ability to obtain fresh air through the opening outside door. The door did not work properly but we were able to open it. The ice machines on floors 5 and 6 were out of order. The south elevator was out of order. These were minor inconveniences. We were very pleased with the Mesa... More

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Review collected in partnership with Hilton Hotels & Resorts

HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
2 May 2013

Dear Norman L: Thank you for taking the time to provide us with your feedback on Trip Advisor. I am so please you enjoyed your stay with us while you were here for the Mesa High School Reunion. I do apologize about the machines as we had a technician coming out to fix them when you were here. Also the... More

Goodyear, United States
Reviewer
4 reviews 4 reviews
“Not what expected from the Ad”
2 of 5 stars Reviewed 29 April 2013

The hotel seems nice from the website and the lobby is updated but the rooms give off that 1980s theme. The room had some updated furnishings but the walls, carpet, drapes, and overall look was that of a cheap, outdated Motel 6 or Travelodge. I was not impressed. Had I know I would have booked elsewhere.

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Review collected in partnership with Hilton Hotels & Resorts

See 3 more reviews by Shane Anderson A for Mesa
HiltonPhxEastMesa, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
1 May 2013

Dear Shane Anderson : Thank you for taking the time to give us your comments on Trip Advisor. I am so sorry to hear that your stay was not what you expected.I would like to invite you back to experience our newly renovated guest rooms! We are currently in the process of undergoing a upgraded guest room renovation which consists... More

London, United Kingdom
Top Contributor
121 reviews 121 reviews
41 hotel reviews
Reviews in 32 cities Reviews in 32 cities
59 helpful votes 59 helpful votes
“Overall very good”
5 of 5 stars Reviewed 27 April 2013

This was my first visit to Phoenix so was unsure what to expect. The Hotel is very typical of some of the older chain Hotels, quite characterless and in need of a facelift to bring it up to date. That being said every aspect of the hotel was more than good thanks to the staff who are simply excellent. The... More

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See 2 more reviews by paul w for Mesa
Christine J, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
28 April 2013

Dear Paul W - Thank you for taking the time to share your feedback and experience for your recent stay at our hotel. We truly value our guests and their feedback. I am so glad to hear you had an enjoyable stay, and that our staff truly impressed you. We hope you consider us again in the future and that... More

Bideford, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Hotel is more of a conference hotel”
4 of 5 stars Reviewed 26 April 2013

Hotel is modern well maintained , rooms are large and spacious with up to date furniture flat screen tv comfortable beds ,rooms have double French doors which is good for fresh air ( not in the summer heat ), however as the hotel is next to a freeway it has a constant background noise if opened , breakfast is ok... More

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Christine J, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
28 April 2013

Dear Dar G- Thank you for taking your time to share your experience and feedback with us from your recent stay at the Hilton Phoenix / Mesa. We truly value our guest feedback and I am pleased to hear you had an ejoyable stay. We value your opinion, and hope you will consider staying with us again in the future!... More

Mesa, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Where the locals go for events and meetings”
5 of 5 stars Reviewed 25 April 2013

You know when you go to a new town and everyone says that they go to a certain restaurant you know it is going to be good? Well when it comes to events and meetings, Mesa goes to the Hilton. I have attended over 50 meetings and events at the Hilton and I have not been disappointed. The kitchen does... More

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Christine J, Front Office Manager at Hilton Phoenix East / Mesa, responded to this review
28 April 2013

Dear Joe O- Thank you for taking the time to share your feedback and experience from your times spent at our hotel. I am pleased to hear that every event you have attended has met or exceeded your expectations! We value all of our guests, including our guests who are only visiting for an event. Thank you again for sharing... More

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Additional Information about Hilton Phoenix East / Mesa

Also Known As:
Hilton Phoenix East / Mesa Hotel
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Phoenix East Mesa
Hilton Phoenix East
Hilton Mesa
Mesa Hilton
Address: 1011 W. Holmes Avenue, Mesa, AZ 85210
Phone Number:
Region: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Mesa
#7 Family Hotels in Mesa
Price Range: €
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Hilton Phoenix East / Mesa
1011 W. Holmes Avenue
Mesa, AZ 85210
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