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All 421 Buenos Aires hotels »

Sheraton Buenos Aires Hotel & Convention Center

4.5 of 5
San Martin 1225/1275, Buenos Aires 1104, Argentina
Hotel amenities
Ranked #159 of 421 hotels in Buenos Aires
3.5 of 5 stars 243 Reviews
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243 reviews from our community

What travellers say about this hotel
  • Club level(8)
  • Very nice(5)
  • Park tower(5)
  • Outdoor pool(4)
  • San martin(3)
  • More helpful(3)
  • Puerto Madero(3)
  • Train station(3)
Traveller rating
    52
    94
    65
    22
    10
Only show reviews for Family (19) | Couples (57) | Business (100)
Date Rating
Platense41
Royal Tunbridge Wells, United Kingdom
Senior Contributor
22 reviews
3 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

For years this was the only real 5* in town. I stayed many times even before pool was updated and the Towers built. However the square opposite and nearby San Martin square are dangerous after dark. Muggings take place daily. So if you can stay somewhere else where security is better. This advise also applies to nearby Plaza Hotel, another... More

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forester99
Lymington, United Kingdom
Senior Contributor
21 reviews
5 helpful votes
3 of 5 stars Reviewed 5 February 2012 NEW

My stay here was unintentional, as BA cancelled my flight home for mechanical reasons and shipped passengers back to downtown Buenos Aires, putting us up in the Sheraton for 24 hours. It's not really up to the best Sheraton standards. I'd stayed at the Iguassu Falls Sheraton earlier in the week, which was far superior. Accepting that when an airline... More

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Bebej1976
London
Senior Contributor
25 reviews
13 helpful votes
3 of 5 stars Reviewed 3 February 2012

Stayed at the Sheraton for two nights. Rooms are fine, beds are comfortable and the location is very central. Some of the staff are quite friendly. And for me, thats where the pros ended. The hotel seems to have the ethos of squeezing every extra dollar out of you they possibly can. What really annoys me is when so called... More

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Rosquete
Bay Area
Top Contributor
326 reviews
129 helpful votes
3 of 5 stars Reviewed 31 January 2012

Rate is at about a 3 1/2. Located in the San Martin section; close to the ferry buildings. Great location Friendly reception, but uncoordinated between staff; had to wait an hour for our room to be ready Friendly staff, except for bell captain who was flip Very nice gym with 5 treadmills, 5 elliptical, free weights & great gym staff... More

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ccrr77fr
Hong Kong, China
Top Contributor
93 reviews
179 helpful votes
2 of 5 stars Reviewed 29 January 2012

I've just spent a few days at Sheraton Buenos Aires for a business trip and the standard of this hotel is largely under the expectations you can have from a Sheraton. Usually Sheraton and Starwood provides a quite high standard of comfort and service but let's say this property doesn't deserve a Starwood label. If the location is quite good,... More

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Paula Lamothe, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
2 February 2012

Dear Guest, We have read your comment and we would like to thank you for taking tinme in letting us know about your experience during your stay with us. Your feedback is a very constructive support to us when trying to improve our quality and take measures in those areas which so require. We apologize for the inconvenniences and we... More

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queens93
Toronto, Canada
Reviewer
3 reviews
21 helpful votes
3 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

I stayed at this hotel for two nights on Jan 23 and 24, 2012. Good: - The lobby is nice - The staff are friendly Not so good: - The rooms are old and need updating - The location is not great compared to other hotels - There are very limited options for eating at the hotel For a business... More

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Paula Lamothe, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
2 February 2012

Dear Guest, We really appreciate your comment; it is our objective to work on them in order to continue improving our services. Cordially, The Hotel Management More

Ginaggg
Michigan
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 23 January 2012

We stayed the 3 nights late Nov 2011. Hotel is typical Sheraton, good, v clean.Nice size rooms. very good prompt service in perfect location for vacationers as well as business people. Has a nice outdoor pool, which is v nice after the whole day of sightseeing.Good for swimming, not v relaxing due to noise from nearby intersection. Good gym. We... More

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Paula Lamothe, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
2 February 2012

Dear Guest, We are very happy to know you enjoy your stay with ud. We want to thank you very for sharing your experience. We hope to see you in the near future. Regards, The Hotel Management. More

Cat_travels
Waterloo, Canada
Contributor
16 reviews
83 helpful votes
4 of 5 stars Reviewed 20 January 2012

A well run well located hotel. We stayed there twice. Our room was standard Sheraton quality. The bathrooms are coming due for an overhaul - we did not have running cold water from our sink in 1 room. We stayed on the 12th floor the first visit and the 7th the second time. Much quieter higher up as road noise... More

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Paula Lamothe, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
24 January 2012

Dear Guest, Thank you very much for sharing your experience at our hotel. We are happy to know you spent a great time in Buenos Aires. Your feedback is very important for us because it is our main objetive is to acomplish and exceed the expectations of our clients. Looking forrward to host you soon, Hotel Management More

jack527
Chicago, IL
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

Sheraton's are generally a good bet for big hotel ambiance, good rooms, and snappy service, but this one is in Argentina, and still delivers for experienced travelers. Having stayed there on the club level several times now, the maid knows me and calls me by name. She remembers the things I like, and after she sees me, she orders the... More

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Paula Lamothe, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
24 January 2012

Dear Guest, Thank you for this feedback and also for your preference to our brand. We are really happy to know that you felt as at home, all our staff work exceptionally hard to make every guest feel special. Thank you again for your comments. Regards, The hotel management. More

rndboyd
Chappell Hill, Texas
Senior Contributor
24 reviews
4 helpful votes
4 of 5 stars Reviewed 9 January 2012

This hotel is located in an area with many restaurants, bars and parks. The staff are friendly, helpful and attentive. The money exchange, located in the lobby, gives a better than average exchange rate...near the published rate on Yahoo. My only reason for not giving it 5 stars is the construction noise during the day. If you're a light sleeper,... More

Was this review helpful? Yes
Paula Lamothe, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
10 January 2012

Dear Guest, We are delighted to hear that you have a pleasant stay with us and that you enjoyed our city. Thank you very much for chossing us and we hope to have you again as guest in the near future. Sincerely, The Management More

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Sheraton Buenos Aires Hotel & Convention Center Also Known As

  • Sheraton Buenos Aires Hotel
  • Sheraton Buenos Aires
  • Buenos Aires Sheraton
Address: San Martin 1225/1275, Buenos Aires 1104, Argentina

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Sheraton Buenos Aires Hotel & Convention Center
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