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All 29 Knysna hotels

Protea Hotel Knysna Quays

4.0 of 5
Waterfront Drive, Knysna 6570, South Africa
Hotel amenities
Protea Hotel Knysna Quays
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79%
Ranked #18 of 29 hotels in Knysna
Most recent review
5 of 5 stars Reviewed 30 May 2013
HollyFan Sydney Australia
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218 reviews from our community

Traveller rating
    54
    112
    39
    5
    8
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Families
49
 
Couples
102
 
Solo
7
 
Business
7
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Sydney Australia
Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 36 cities Reviews in 36 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 30 May 2013

Lovely room with a beautiful view and very central location. Friendly, helpful staff and Free wifi.Also appreciated the tea and coffee making facilities. Knysna is a very pretty place and a trip to Featherbed Nature Reserve is recommended

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
31 May 2013

Dear HollyFan, Thank you for your words of appreciation on the GUEST online review that you completed after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly... More

Nottingham
Senior Contributor
44 reviews 44 reviews
41 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 29 May 2013

We stayed only one night (room 117/lagoon facing, ground floor) as we had stayed in Knysna before and we were en route to the Eastern Cape. Really enjoyed the spacious room and excellent shower with Eartherapy shower gel. Room had everything you want/need including safe fridge etc. We were too late arriving to catch the hotel laundry but a very... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
31 May 2013

Dear ROKNottingham, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete an online GUEST review after your recent stay with us, and to assure you that your... More

Leeds, United Kingdom
Top Contributor
64 reviews 64 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 29 May 2013

Only one night here during our tour, and found the location good. We were given a complimentary upgrade to a room with a lovely view of the lagoon and marina, large and well furnished. The staff were all efficient and pleasant, and the breakfast, with all the usual buffet items but eggs cooked fresh to order in any way you... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
31 May 2013

Dear Pob-Bob Thank you for your words of appreciation on the GUEST comment card that you completed during your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly... More

Melbourne, Australia
Top Contributor
57 reviews 57 reviews
48 hotel reviews
Reviews in 47 cities Reviews in 47 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 25 May 2013

The hotel is in an excellent location on the water front / boat harbour. Within the same precinct are lots of shops and restaurants specifically catering for the tourist trade. I am told that Knysna is South Africa's most popular holiday destination for South Africans. The hotel is also about five minutes from Knysna's shopping district where you will find... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
27 May 2013

Dear Aussie-Traveller3121, Thank you very much for completing an online GUEST review after your recent stay with us here at Protea Hotel Knysna Quays. We apologise if we could not meet your FULL expectations during your stay. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest... More

Bangalore, India
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 23 May 2013

We stayed in a lagoon and pool facing room! Wow it's indeed a beauty!! The pool here is temperature controlled and it's a sheer delight to swim!! The room had a bar of chocolate, juice and cheese pop corns kept for our kid! It's a warm and welcome surprise! Nice .. neat place!

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See 2 more reviews by Qrio for Knysna
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
27 May 2013

Dear Qrio, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete and online GUEST review after your recent stay with us. We would like to assure you... More

London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 13 May 2013

Stayed here last week for a quick 1-nighter en-route to Port Elizabeth. This was one of 5 Protea hotels that we stayed in between Cape Town and Port Elizabeth - and location and value-wise, the best. I'm shocked that this hotel is in the same price bracket as other Protea hotels - Stellenbosch and Mossel Bay for instance - when... More

Was this review helpful? Yes 1
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
14 May 2013

Dear deano76, GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete on online GUEST review after your recent stay here at Protea Hotel Knysna Quays, and to... More

london england
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 9 May 2013

several most enjoyable visits to this Protea --yes the one with the great location at Knysna waterfront and we were rewarded with a room upgrade on arrival (Prokard may have helped). our room no.260 was absolutely superb with a large pool side terrace and you get a free newspaper and free internet . breakfast is fine and the staff are... More

Was this review helpful? Yes 1
See 7 more reviews by marilBRIAN for Knysna
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
11 May 2013

Dear marilBRIAN, Thank you for taking the time to complete a GUEST review and to give additional positive feedback after your recent stay with us at Protea Hotel Knysna Quays. I am delighted to hear that the STAFF were so friendly and efficient. Your commendations of Marietjie, Lucretia & Chardonnay in particular are highly valued, and I wish to assure... More

Coxim, MS
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 8 May 2013 via mobile

Hotel is in a great location, but is not a new place. Staff was friendly and helpful. Free wifi, but works well only at the lobby. Rooms are good, a little bit small and clean. If you are not with a car, it's perfect, in front of the harbour and near of the Grey Street and Main Road, where you... More

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See 3 more reviews by claudiompareja for Knysna
GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
9 May 2013

Dear claudiompareja, Thank you very much for taking the time to complete an online GUEST review after your recent stay with us here at Protea hotel Knysna Quays. We apologise for the inconvieniece that we might have caused you with the poor Wi-Fi connection, but it has been addressed to the neccesary departments. We are delighted to receive your compliments... More

Adelaide, Australia
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 8 May 2013

My wife and I stayed at this hotel for two nights en route from Cape Town to Port Elizabeth. Our rooms were small and overlooked the carpark at the rear of the building - be sure to request waterfront views when booking! The WiFi was intermittent and the reception staff somewhat disinterested. The general ambience of the hotel was very... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
9 May 2013

Dear JhhDjh_88, Thank you very much for taking the time to complete an online GUEST review of Protea Hotel Knynsa Quays. We wish to assure you that your feedback about your service experience at Protea Hotel Knysna Quays is viewed in a serious light. Please accept my sincere apologies for the inconvenience that was caused to you during your stay.... More

pune
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 8 May 2013

Situated on the waterfront of Knysna, this hotel has fantastic views. The rooms are a bit small and basic but clean. The hotel serves only breakfast which was good. There are lot of eateries and shops next to the hotel and this makes it more convenient. The swimming pool is good. We had a problem with AC cooling which was... More

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GeneralManagerKnysna, General Manager at Protea Hotel Knysna Quays, responded to this review
9 May 2013

Hi skankyt, Thank you very much for completing on online GUEST review after your recent stay with us here at Protea Hotel Knysna Quays. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. We apologise for any inconvenience that we may have caused you during your stay regarding... More

 
 
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Additional Information about Protea Hotel Knysna Quays

Also Known As:
Protea Hotel Knysna
Address: Waterfront Drive, Knysna 6570, South Africa
Region: South Africa > Western Cape > Knysna
Amenities:
Bar/Lounge Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotels in Knysna
#15 Luxury Hotels in Knysna
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
One of the best hotel locations in South Africa, the Protea Hotel Knysna Quays enjoys a spectacular perspective of the popular coastal town of Knysna. The hotel is nestled in the heart of the Garden Route and offers you a unique GUEST experience with premium accommodation accentuated with scenic beauty and natural surrounds. Renowned as the perfect holiday destination, the Protea Hotel Knysna Quays is set on the Knysna Quays Waterfront with the lagoon at your doorstep. This stylish property is suited to both leisure and business travellers alike with sheer comfort assured. Make the most of the wide array of choice facilities at Protea Hotel Knysna Quays, including a breakfast restaurant, a heated outdoor swimming pool, free internet service, conference facilities and a wellness therapist for rejuvenating massages and aromatherapy treatments. A unique dining experience is promised for every meal with four restaurants available on the Knysna Quays Waterfront where GUESTS can sign the meal charges to their room account and settle the charge upon departure. ... more   less 
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