Southern Sun Waterfront Cape Town (South Africa) - Hotel Reviews

Address: 1 Lower Buitengracht Street | Private Bag X3, Waterfront, Cape Town Central 8001, South Africa

Phone Number:

Region: South Africa > Western Cape > Cape Town > Cape Town Central

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#38 Family Hotels in Cape Town Central

#44 Business Hotels in Cape Town Central

#49 Luxury Hotels in Cape Town Central

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Wonderful sunsets over the Atlantic Ocean assist in making the Southern Sun Waterfront Cape Town a preferred business and holiday destination. A mere 15 minutes’ drive from Cape Town International Airport, a 5 minute walk from the Cape Town International Convention Centre (CTICC) and within walking distance to the V&A Waterfront, this hotel is superbly located to offer every guest easy access to the sights and sounds of Cape Town. Breathtaking views of Table Mountain can be enjoyed from rooms that offer all the quality and comfort you would expect from a full service hotel. Offering guests a fitness centre, a pool and convenient meeting rooms and a business centre, the Southern Sun Waterfront Cape Town caters for all possible business or leisure traveller needs.Modern, chic and spaciously comfortable, these Waterfront hotel rooms offer guests a rejuvenating, fully serviced escape from the bustling energy of Cape Town. The décor is tasteful and classy with an edge. Amenities cater for all possible requirements and include 24 hour in room dining and a host of channels available on satellite. Business travellers can make use of the in room wireless internet access and the workstation with work lamp. Smoking and wheelchair accessible rooms are available on request.Unique cuisine and relaxed dining are just two of the many aspects that make this a simply superb dining experience to all restaurant guests. The Yizani Restaurant is inspired by everything local and isauthentically South African. Yizani translates as “Come in...Welcome” in Xhosa, and is perfectly appropriate in that this restaurant offers a world-class welcome that sets the scene for the experience to follow. ... more less

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Also Known As:: Southern Sun Waterfront Cape Town Hotel Cape Town Central; Southern Sun Waterfront Cape Town Hotel; Cape Town Southern Sun Waterfront; Southern Sun Waterfront Cape Town South Africa

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395 reviews from our community

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rat_race_escapee

Geneva, Switzerland

Senior Contributor

48 reviews

25 hotel reviews

Reviews in 23 cities

56 helpful votes

“Ambivalent about my experience”

Reviewed 18 May 2013 NEW

The positives: Nice, helpful staff, good breakfast buffet, convenient location (near the CTICC and reasonably close to the Waterfront). I had a massage in the tiny salon, and have to say that it was an excellent experience. But...The windows are single-paned, which means lots of noise from the exterior (ask for a room away from the road) and the sense... More

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briankirk

Loughborough, United Kingdom

38 reviews

29 hotel reviews

Reviews in 27 cities

18 helpful votes

“Great hotel near waterfront area of capetown”

Reviewed 17 May 2013 NEW

Very good hotel near waterfront area of Cape Town. Was on a flying visit to Cape Town so didn't get chnace to use too many facilities. Bar area was well appointed. Meeting rooms very good. I had room 620 in a corner overlooking a court yard so it was very quiet. Room was spaceous and well appointed. The only problem... More

Dear Valued Guest, Thank you so much for taking the time to send us your feedback following your recent stay with us. All your comments have been noted and will be passed on to the relevantbstaff accordingy The guest restrooms were in the process of being upgraded during your stay, however , I am pleased to advised that they will... More

SZavahir

Johannesburg, South Africa

Top Contributor

67 reviews

26 hotel reviews

Reviews in 19 cities

15 helpful votes

“The revamp is needed”

Reviewed 7 May 2013

I was disappointed by the room quality at this hotel. I stayed at the Westin a few months ago and the quality was worlds apart, given the room rates being fairly comparable. The hotel is being renovated. The front and lobby facade belies the quality of the rooms which were small and were more of a 3 star motel than... More

See 6 more reviews by SZavahir for Cape Town Central

Dear Valued Guest Many thanks for your constructive feedback As the Westin , is a 5 star hotel and the Southern Sun Waterfront is a 4 star hotel, it is quite understandable that they have larger rooms etc. However, in addition to the Porte Cochere that is being refurbished , we have started on the refurbishment of all of our... More

Tobzit

Bristol, United Kingdom

2 reviews

Reviews in 2 cities

“Wonderful experience”

I booked this hotel for easter holidays we spent in Cape town for 8 days and I received good service and I loved the kids club, my niece enjoyed it. I stayed in 12th floor lovely views and the room was clean and if there was anything we needed house keepers were very prompt. This hotel is so central its... More

Dear Valued Guest, Thank you so much for taking the time and trouble to advise us of your comments following your recent stay with us. It is only with feedback such as yours , that we are able to continuously improve on our service levels and we will ensure that the staff are advised accordingly Warm regards JEFF ROSENBERG GENERAL... More

Anja M

Cape Town, Western Cape, South Africa

1 review

“Super hands on service”

Reviewed 6 May 2013

We were part of the organising team of the SPAR conference in March. The support and efficient help we received from the GM Jeff and the front office manageress Mercia was outstanding. Nothing was a problem, even last minute walk- ins, wi-fi was pre-organised for the delegates, rooms were ready before the time,room access cards ready. Mercia was available at... More

Dear Valued Guest, Thank you for your feedback following your recent stay with us. It is certainly gratifying to receive comments such as those from yourself as they go a long way towards motivating our staff as we strive to achieve service excellence We will ensure that our staff are advised accordingly Once again , many thanks and we look... More

Peter S

Coffs Harbour

Contributor

14 reviews

12 hotel reviews

Reviews in 9 cities

2 helpful votes

“Functional Conference hotel”

Reviewed 4 May 2013

The Southern Sun Waterfront Hotel, not actually on the Waterfront but a brisk walk will soon get you to the V&A Waterfront where a large choice of shopping and restaurants are available. The hotel is convenient to the Conference center & the center of town. This is a large, well managed property with, comfy beds, clean showers and a great... More

Dear Valued Guest, Many thanks for taking the time and effort to advise us of your experience during your recent stay with us We truly apple Kate your comments and we will ensure that they are discussed with the relevant team members concerned. All feedback is appreciated as this enables us to continuously improve on our product as we strive... More

MigueAngel

Vijante mundial

41 reviews

21 hotel reviews

40 helpful votes

“Average hotel, good breakfast, tiny rooms”

Reviewed 3 May 2013

This is an average hotel. The name is confusing cause is not at the waterfront. Breakfast is the best, complete buffet with colds and hots, fruits, veggies, meat, eggs, drinks, pastries...you'll never want to finish. Rooms are clean but small. Staff very helpful. Bar and restaurant reasonable.

See 6 more reviews by MigueAngel for Cape Town Central

Dear Valued Guest, Thank you for your feedbag k following your recent stay with us. All your comments will. E discussed with the relevant department concerned for their immediate attention. Although you found our facilities tombe small . We are pleased that you found our staff efficient and friendly.We have just started with the refurbishment of all of our guest... More

Eastwind99

Amelia Island, Florida

18 reviews

5 hotel reviews

8 helpful votes

“Solid Choice But Wifi Brings It Down”

Reviewed 28 April 2013

The Southern Sun Waterfront is a major tourist and business hotel in Cape Town. There is much to like, but the costly and slow wifi makes it a no-no for business travelers who need to work remotely. This was especially ironic since much of the hotel was filled with people attending a Samsung wireless and mobile products conference. Good points:... More

See 2 more reviews by Eastwind99 for Cape Town Central

Dear Valued Guest, Thank you so much for your detailed and constructive feedback , following your recent stay with us. All the various points that you highlighted have been noted and will be passed on to the respective departmets concerned , for their information and immediate action. I am happy to report that we have just started a major refurbishment... More

goodtogo79

Brisbane, Australia

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

5 helpful votes

“A great place to stay when in Cape Town”

Reviewed 21 April 2013

I stayed at the Southern Sun Waterfront Hotel in Cape Town for four weeks on business during October and November, 2012. The management team was absolutely outstanding, and particularly the manager, Mr. Jeff Rosenberg. They did everything to ensure my stay was comfortable and always provided solutions to the many requests I had. The food was excellent. I have no... More

Dear Valued Guest Many thanks for your feedback following your recent stay with us Your positive comments will be passed on to all of our staff for their information and they will be truly motivated by your comments Warm regards JEFF ROSENBERG GENERAL MANAGER More

MissDaisy15

Harare, Zimbabwe

5 reviews

4 hotel reviews

“Convinient but...”

Reviewed 19 April 2013

Stayed over 4 days. convenient location, clean rooms and above all clean linen, Good selection at breakfast. Only downside is I cannot for the life of me fathom why in this day and age they cannot provide free wifi even if its just a token of 100MB particularly since it appeared to me most people who stay there will be... More

Dear Valued Guest, Thank you for taking the time and trouble to post your views of your recent stay with us. We are extremely grateful for your feedback and will ensure that this is passed on to the staff accordingly I am also happy to advise that we are currently reviewing our WiFi policy and we expect to make changes... More

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Southern Sun Waterfront Cape Town Hotel Reviews, South Africa

Southern Sun Waterfront Cape Town

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