I have stayed twice at this hotel for conferences and it is deserving of it's five-star rating. The rooms are excellent, really big and well appointed. Try to get a room overlooking the water, the view to Table Mountain is definitely worth a photo or two. The staff from the front door through to the room cleaners are so polite... More

If you want to ruin your trip stay in this hotel! very bad customer service. we were given a lower grade room than what we paid for, when we asked for the difference refund they refused to do so saying that the price was paid to hotels.com. they even refused to cancel our reservation to book in another hotel. very... More

We had 3 nights here as a stopover from Australia to UK in Jan 2012. Wonderful hotel - so central to the lively waterfront. It felt a very safe area. We had a very large room overlooking the piazza & never heard any noise. Breakfast was perfect with champagne, oysters and smoked salmon if you fancied them! It was spotless... More

Two night business stay at the V&A. Positives: It's a perfect location if you're on vacation, as it is in the heart of the Waterfront, so you can walk 2 mins to the shops and restaurants. Free parking, subject to capacity. This is pretty near peak time and they found me a space each evening. Gorgeous building. Excellent breakfast -... More

Loved the hotel, perfect situated in Waterfront, wonderful breakfast. More

Perfect location! Super friendly staff! Great rooms! And on my son's birthday, they even brought up a birthday cake made by the chef to the room! Best spot in Cape Town More

Just came back from an amazing trip to South Africa: four days in Cape Town, 5 days in Mala Mala, where we saw many, many animals - the Big Five Plus, Plus, Plus - back to Cape Town, then down the Cape Peninsula, over to Hermanus, up to Franschhoek, and finally back to Cape Town. With each return to Cape... More

This is the second time we have stayed here and it is consistantly good. The rooms are spacious (make sure you have a harbour/mountain view) and comfortable. The food and service are of a high standard. Being in the heart of the waterfront is marvellous with everything within walking distance. If you have a car there is free parking. A... More

Right on the waterfront, this hotel is magic! Good food, Good staff and rooms are spacious, clean and neat. view onto the waterfront is magic. Will def go there again. More