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The Palace of the Lost City

5.0 of 5
Sun City Resort, Sun City 0316, South Africa
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The Palace "Sun Day" Pack
The Palace of the Lost City
Ranked #1 of 4 hotels in Sun City
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491 reviews from our community

Traveller rating
    336
    83
    32
    17
    23
See reviews for
Families
154
 
Couples
192
 
Solo
6
 
Business
56
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Schuttrange, Luxembourg
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

The first time I went to South Africa must have been 20 years ago, and the Palace of the Lost City was new and a quite special place to go to. I was impressed by this unique hotel. 20 years later, in 2012 I came back and was disappointed as it definately needs big renovation works.The palace looks old, it... More

East coast
Top Contributor
60 reviews 60 reviews
50 hotel reviews
Reviews in 45 cities Reviews in 45 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 6 May 2013

We stayed one night at the Palace of the Lost City Hotel in Sun City. You approach Sun City and have to enter through a manned gate. You have to choose between Resident, or Guest (I think the term was) Visitor. It turns out that if you're staying at any of the 4 hotels there, you're a resident. The other... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 May 2013

A truly magnificent, breathtakingly beautiful hotel. From the friendly, personalised greeting, to the stunningly appointed room, our stay will always be one of the highlights of our trip to South Africa. Afternoon tea as was a delight, massages by the pool and the friendly, helpful staff made our time at the palace a dream! As we had a late flight... More

Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 May 2013

I cannot fault this hotel or the venue - I agree it is expensive for the average person but it is worth every cent I paid. I was definitely blown away from the time I arrived to the time I left. The valet service to the porters to the receptionist to the lady that escorted me to my room to... More

Dublin
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 May 2013

We stayed here for one night after we got married in South Africa in April. The service was second to none. The decor was incredible. The pool area was fabulous. In fact, I can't fault anything! The breakfast buffet was out of this world! This place is pricey, but for a treat...worth it! Stay one or two nights to experience... More

Cape Town, Western Cape, South Africa
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 27 April 2013 via mobile

First of all the whole place is man made so if u are expecting something like a African wildness trip this might not be your cup of tea. U need a long ride from Johannesburg airport to get there and the trip is not scenery. The hotel is magnificent but is dated, a good renovation will do. The casino is... More

Manama, Bahrain
Senior Contributor
36 reviews 36 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 26 April 2013

This is a fantastic location for a Hotel and has the potential to be a great Hotel but it just doesn't quite get there. Inflexible staff along with inflexible attitudes and a lack of some luxury facilities leaves gaps in the overall package that means it doesn't quite justify the price tag compared with other hotels in the resort. A... More

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 26 April 2013

Yes it's expensive but you get what you pay for. The Palace is as imposing as ever. The staff friendlier than ever and the service is truly 5 star. Breakfast is a feast fit for a king and you still get everything fresh, even if you show up at 10.55am. We really loved every moment. Three days of magic.

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 24 April 2013

The Palace of the Lost City is pure opulence. The suites are beautifully furnished and offer enough space. Apart from the the beautiful surroundings, what truely sets this hotel apart is the exceptional service being offer. From the moment you arrive to when you leave, from the hotel drivers to the floor managers; you are welcomed and acknowledged as important.... More

Honolulu, Hawaii
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 April 2013

The Palace of the Lost City is a community of splendor. Nothing like it in the world. The rooms are magnificent and overlooked the scenic African valley. The many restaurants are artfully decorated, the food is beautifully presented, the service outstanding, the area secluded, the staff dressed well and mannered and friendly. From the moment you enter the valley your... More

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Additional Information about The Palace of the Lost City

Also Known As:
The Palace Of The Lost City Hotel
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Address: Sun City Resort, Sun City 0316, South Africa
Phone Number:
Region: South Africa > North-West Province > Sun City
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Sun City
Price Range: €€€€
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Palace of the Lost City hotel in South Africa lavishes its guests with 5-star service. From the distinctive grandeur of the African Suite to the King Suite with its unforgettable maple paneling, delicately coloured ceilings and stunning views over the Lost City. Each room of this Sun City resort offers royal hospitality situated close to the Valley of the Waves and a short drive away from Johannesburg. ... more   less 
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The Palace of the Lost City
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