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Hampton Inn Lake Havasu City

2.5 of 5
245 London Bridge Rd., Lake Havasu City, AZ 86403
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Hampton Inn Lake Havasu City
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189 reviews from our community

    Trip type
Traveller rating
    70
    67
    35
    13
    4
Date Rating
Karlsruhe, Germany
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

well I don't know what the fuzz is about this hotel. the hotel praises itself with excellence awards and is pretty well rated here on tripadvisor. but I cannot give more than 3 out of 5 here. we booked a king bed room on expedia and got a two queen bed room. no other was available. our room was located... More

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See 2 more reviews by neum74 for Lake Havasu City
KenJacobs, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
20 May 2013

Thank you for posting your review regarding your experience with our hotel. We greatly appreciate you taking the time to bring these matters to our attention and apologize for any discomfort or inconvenience the hotel conditions may have caused you. We welcome all constructive criticism, as it helps us to get better. I hope you will reconsider and give us... More

Wichita
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This was a comfortable hotel, very clean even though the hotel is undergoing remodeling. They have a free happy hour from 5 - 7 with wine, beer or sodas. Lots of tables so you can visit with other hotel guests. The breakfast was good - regular Hampton buffet with fruit, yogurt, cereal, eggs, etc. Our room was very quiet, which... More

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KenJacobs, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
19 May 2013

Thanks for staying with us and posting your review and 5 star rating. It's always nice to receive positive feedback from our guests and we really appreciate your comments. I hope we can serve you here again. More

Tucson
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed 15 May 2013 NEW

Upon arrival first room given, the air conditioner did not work and there was a pink liquid on the air cond and floor. A very nice maintenance man arrived within 5 minutes and called the front desk to get me another room. The air conditioner worked, but when I pulled the drapes back there were hundreds of small flying bugs,... More

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KenJacobs, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
17 May 2013

Thank you for your loyalty to the Hampton brand, and for posting your comments about your recent stay with us. I want to apologize for the unfortunate experience that you had at our hotel. The health and safety of our guests is of the utmost importance and we strive to provide our guests with 100% satisfaction. We appreciate your business... More

Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 7 May 2013

They are under renovation for the front desk so they are using the gift shop -- no big deal to me. It didn't change the experience for me. The hallway carpet could use an upgrade (only reason I didn't give it a 5 star) but the rooms were great. Clean and nice.

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KenJacobs, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
8 May 2013

Thank you very much for sharing your comments about your recent stay at our hotel. I'm happy to hear that you weren't bothered by the renovation project and appreciate your understanding. I hope you will give us another opportunity to serve you here again soon. More

SO CAL
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

It was OK, but I've been at better Hamptons. The air conditioner was extremely noisy and disrupted our sleep. The lobby was being remodeled and, hopefully, they'll also improve the air conditioning. The breakfast buffet was good except for the scrambled eggs, which were very dry. The sausage patties had good flavor.

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Review collected in partnership with Hampton

KenJacobs, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
16 May 2013

Thank you for your loyalty to the Hampton brand, and for sharing your comments about your recent stay with us. I'm sorry about the discomfort caused by the air conditioner in your room and the and hope you will accept my apologies. I hope you will give us another chance to regain your trust the next time you are here. More

Goldsboro, North Carolina
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 7 May 2013 via mobile

The lobby, hallways, and carpets are in serious need of updating. And they are. Renovations are happening now. It made Checking in a little unusual (down a hall and inside an office). However, rooms were fine and standard Hampton fare. I was concerned upon checking in but was fine from that point forward. Unremarkable experience but that is not a... More

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KenJacobs, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
8 May 2013

Thanks for staying with us and sharing your comments. I'm glad to learn that you like the renovations, and that they didn't disturb your stay. I hope you will be back again when everything is done and tell us how we can earn another star or two the next time you are here. More

A TripAdvisor Member
2 of 5 stars Reviewed 6 May 2013

Hotel needs updating desperately. Worst Hampton I have ever stayed in. Location is good but the hotel itself doesn't appear to have been updated in decades. Unfortunately there are not many choices in havasu outside olf this Hampton.

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Review collected in partnership with Hampton

KenJacobs, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
16 May 2013

Thank you for staying with us. We are very sorry you were unhappy with us and hope you will like the extensive remodeling project we have underway currently. Please let us know if you have additional comments or suggestions you would like to share. We are all about Satisfaction Guaranteed and hope that this one experience doesn't have a negative... More

McFarland, Wisconsin, United States
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 22 April 2013

We stayed here for a week and found the rooms clean and beds comfortable. The staff is friendly and helpful. Not sure how housekeeping managed to keep our messy room clean. The ongoing renovations, while inconvenient, don't seem to interfere with daily operations. Breakfasts are very good with a typical good selection of hot and cold options you come to... More

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KJacobsVPZMC, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
24 April 2013

Thank you for your loyalty to the Hilton family of hotels, and for sharing your comments about your recent stay with us. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. We appreciate your candid feedback about our reception and hope you will give us another chance to regain your... More

Portland, Michigan
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 10 April 2013

The hotel is currently renovating their lobby so there's a lot of pounding and sawing going on (which we did NOT hear from our third floor room). You have to enter through a side door and they have set up a "make-shift" registration desk down the hallway. Registration was handled efficiently and the staff was friendly. We were assigned a... More

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KJacobsVPZMC, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
12 April 2013

Thank you for your recent stay and comments. I'm sorry we didn't live up to your expectations and offer my apologies for falling short. I hope you will let us know how we can serve you better on a future visit. More

Vancouver, Canada
1 review
3 of 5 stars Reviewed 5 April 2013

We had a very nice stay at this hotel (clean, quiet, pleasant staff) and recommend it but would really like to see a change for the positive in their approach to the breakfast room. Everything we ate on or with was disposable - plastic plates and cutlery, paper cups, even salt and pepper in little paper satchels. It would be... More

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KJacobsVPZMC, Guest Relations Manager at Hampton Inn Lake Havasu City, responded to this review
6 April 2013

Thank you for your recent stay and candid comments. I understand your disappointment at our disposable items, and I want to assure you that they are all very biodegradable. The product is called TaterWare and is made from potatoes. The Hampton brand did a great deal of research to find the most environmentally friendly product available, and you will find... More

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Additional Information about Hampton Inn Lake Havasu City

Also Known As:
Hampton Inn Lake Havasu City Hotel Lake Havasu City
Hampton Inn Lake Havasu City Hotel
Lake Havasu City Hampton Inn
Address: 245 London Bridge Rd., Lake Havasu City, AZ 86403
Phone Number:
Region: United States > Arizona > Lake Havasu City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Lake Havasu City
#5 Family Hotels in Lake Havasu City
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
This is the place for your fun in sun Arizona vacation. The Hampton Inn is nestled next to Lake Havasu and is surrounded by restaurants, shopping and just down the street from the London Bridge. Located in Lake Havasu City, AZ., this tranquil setting offers spectacular views of the lake and surrounding mountain ranges. Plush with amenities and comfort, this Lake Havasu City hotel offers exceptional service and value. Whether you're touring the area for business or pleasure, you will be enchanted by this unique oasis in the desert. Bring your boat, bus or RV we have ample complimentary parking and hook-ups. Complimentary Hot Breakfast Buffet, Wi-Fi, business center, fitness center, outstanding customer service and so much more. Every one of our clean and fresh rooms feature a refrigerator, microwave, and coffee/tea maker. ... more   less 
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