Protea Hotel Fire & Ice! Melrose Arch (Johannesburg, South Africa) - Hotel Reviews

Also Known As:: Protea Hotel Fire And Ice! Melrose Arch

Address: Whitely Street, Melrose Arch Precinct | PO Box 740, Melrose Arch, Johannesburg 2076, South Africa

Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#9 Luxury Hotels in Johannesburg

#11 Family Hotels in Johannesburg

#11 Business Hotels in Johannesburg

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The urban, experiential and edgy Protea Hotel Fire & Ice! Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic ‘out-of-office’ experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it’s too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Agoda, Venere, Otel, Olotels, Priceline, Hotels.com, Tingo and HotelsClick so you can book your Protea Hotel Fire & Ice! Melrose Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

brianparsley

charlotte

Senior Contributor

37 reviews

34 hotel reviews

Reviews in 33 cities

28 helpful votes

“Great location, however....”

Reviewed 14 June 2013 NEW

I gave it 4 out of 5 because of location and creativity. Service alone would be closer to a 2 though. The hotel is smack in the middle of countless places to eat and drink. The mall is also attached so you will always have something to do. The hotel is chic and modern design. The rooms have photos of... More

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annesydney

sydney

Contributor

19 reviews

11 hotel reviews

Reviews in 15 cities

4 helpful votes

“Comfortable, friendly, clean and well located”

Reviewed 5 June 2013

Interestingly decorated, quirky, busy, clean, helpful friendly staff. Buffet breakfast was terrific. Only reasons I gave it a " very good" not excellent. In error no towels were left for us in the room. We had to ask for one bed side lamp which may have been missing in error. No face washer is supplied yet you are given shower... More

See 2 more reviews by annesydney for Johannesburg

Dear annesydney Thank you for sharing your experience with us; our TEAM was very pleased to hear about your experience at Protea Hotel Fire & Ice! Melrose Arch. The value added by you will be utilized to better our service offering. We take pride in delivering the best GUEST service and commit ourselves to getting the basics right consistently. Our... More

ElizabethKualaLumpur

Kuala Lumpur, Malaysia

26 reviews

15 hotel reviews

Reviews in 16 cities

17 helpful votes

“Great location, funky furnishings”

Reviewed 2 June 2013

I just recently returned from a trip to Jo'Burg on business and a number of us were staying at the hotel. I would describe the furnishings as funky and most certainly not comfortable. When we would have meals together, we would all fight over who had to sit in the really high back chairs as they were so uncomfortable. The... More

Dear ElizabethKualaLumpur Our décor and furnishings are always such a great conversation starter! We have, without a doubt, the perfect location: a world class city within a city that provides our GUESTS who travel to Johannesburg with fantastic accommodation and an abundance of exclusive shopping, as well as plenty of facilities and amenities; all within convenient access. All of our... More

HarriANarismulu

Mumbai (Bombay), India

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

“Dark Grotto”

Reviewed 30 May 2013

Not impressed by the absolute black and white theme throughout property good location felt unsafe in sub-ground car park Room - space ok; Shower in room with poor screening wrt water spill-over Will raher stay elsewhere Expensive

Dear HarriANarismulu Thank you for sharing your experience with us. You have provided us with some helpful comments and have afforded us an opportunity to highlight and work on the various concerns raised. It is really disappointing to hear how we spoilt what was supposed to be a great stay and we sincerely apologise for this. I am proud to... More

ashley d

Johannesburg, South Africa

11 reviews

9 hotel reviews

Reviews in 10 cities

8 helpful votes

“OK”

Room a bit small , not for vacation stay , maybe the weather was to cold. decor is beautifull, noise fromm other rooms is bad, when using lavatory and shower. you hear all the water running . resturant not good at customer service , went to dinner and was told all seating was booked. funny even after we sat in... More

Dear Ashley D We would love to change your perception of us from ‘OK’ to ‘Fabulous’! We are sorry to hear that you found the room space to be limited as they were designed to be funky and urban. Perhaps on your next stay, one of our gorgeous corner suites can be reserved as this would certainly provide the additional... More

Nazim M

Trou aux Biches

14 reviews

6 hotel reviews

Reviews in 9 cities

“Very Nice Experience”

Reviewed 29 May 2013

Nice cosy hotel with a fire place at the reception very friendly and helpfull staff they are always at your attention! Liked the high back chair veery much as well as the black and white concept! Lavish breakfast. Room very spacious but the shower is very open and we get a complitary bottled water!

Dear Nazim M It is so rewarding to receive feedback such as yours, especially since we pride ourselves in providing our GUESTS with an amazing experience of our property. We strive to serve the best breakfast in Jozi and your compliments regarding the lavish spread that we offer, certainly makes all the hard work worth it! The concept behind the... More

Sijavy

Burlington, New Jersey

42 reviews

7 hotel reviews

7 helpful votes

“Very good hotel”

Reviewed 28 May 2013

This modern, chic hotel is located in a very safe area of Jo'burg. Excellent restaurants within a 5 minute walk, and a good shopping mall. Easy access to the other parts of the city via a taxi. Rooms were big enough and very modern with 50's movie decor. Highly recommended.

Dear Sijavy You have certainly given us an amazing review that ‘juices’ us to do even better in future! Being situated in the safe and highly cosmopolitan precinct environment is definitely an added bonus; especially since we have all the superb retail shops and fantastic restaurants right on our doorstep. We are very proud of the ‘Old Hollywood’ glamour theme... More

CathrynSouthAfrica

South Africa

Top Contributor

70 reviews

31 hotel reviews

Reviews in 36 cities

26 helpful votes

“not a good choice for a business conference”

Reviewed 24 May 2013

We had a 2 day 1 night meeting there. The conference rooms were very noisy - you could hear the staff outside and the people in the room next to you to the point that you often could not hear yourselves. If you stepped out if the venue to take a call for example there was is no where quiet... More

Dear CathrynSouthAfrica Receiving reviews such as yours really does sadden us. There is no excuse for what had transpired on the day, and we are embarrassed for not making your time with us a memorable one. As for the STAFF that made a noise, we have addressed the concern with the TEAM and stressed the importance of making as little... More

Kevin S

15 reviews

Reviews in 7 cities

1 helpful vote

“Awesome weekend”

Reviewed 20 May 2013

As a Protea Hotel Gold Procard holder (+- 10 years) we decided to use one of our buy one get one free vouchers. We had a really awesome weekend. We were celebrating my 54th birthday (9th May) and our 31st wedding anniversary (26th June). I made comment of this on our booking and was a bit saddened that there was... More

See 6 more reviews by Kevin S for Johannesburg

Dear Kevin S Please accept our most sincere apologies for the unsatisfactory way in which such significant detail pertaining to your reservation was handled. It would seem that there was a communicative error regarding passing this information on to the right people. It is such a simple task which we do every day and we are embarrassed for dropping the... More

briankirk

Loughborough, United Kingdom

38 reviews

29 hotel reviews

Reviews in 27 cities

18 helpful votes

“Quirky hotel in trendy melrose arch area of Jo Burg”

Reviewed 17 May 2013

Wondderfully quirky hotel in fashionable area of JoBurg - Melrose Arch area with good restaurants and shopping. This area felt a little safer than other areas of JoBurg. The hotel has medium sized rooms which are decorated to a very fine standard but quirky and fun. Each room has a movie star theme. I was in Jimmy Stuart. The room... More

Dear briankirk Many thanks indeed for such an insightful review! ‘Quirky’ and ‘individualistic’ are words that we strive to be synonymous with the Protea Hotel Fire & Ice! Melrose Arch. We want each of our GUESTS to leave our property with distinctly unique and atypical memories. This is evident in our classic Hollywood-inspired décor and attention-grabbing design, hence the open-plan... More

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Protea Hotel Fire & Ice! Melrose Arch Reviews, Johannesburg

Protea Hotel Fire & Ice! Melrose Arch

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