Dirty rooms, mouldy shower head and planes are too loud. Windows are single glazed so no protection from the plane noises. Staff make everything you ask of them seem to be too difficult. Ordered coffees which took 20 minutes and had to go find some bar staff to get a beer the night we stayed. Nobody helped us carry our... More

Our plane to Johannesburg landed in the evening so we had a hotel close to the airport. It has a free shuttle service until 23.30, rooms were ok, free wifi and friendly staff. Luxurious breakfast. Its location close to the airport (10-15 minute drive with the shuttle) makes it a good stop when flying out early or flying in late,... More

I organized a 3-day workshop at this hotel for 25 people in February 2013. I live in Canada so you can imagine how important helpful organized staff is both before and during. I cannot say enough good things about the hotel, the service and the food. Everyone was fabulous. Changes when travelling in a group is a necessary evil and... More

We stayed here one night which, reading a lot of the reviews, seems to be the norm. The hotel was really very nice! We arrived several hours ahead of the scheduled check-in time and were given a room right away. The beds were comfy, the staff was super pleasant, and we were given unlimited wi-fi vouchers for free. The only... More

I was quite surprised by some of the reviews and slightly cautious-but there was no need to be! a free shuttle bus from the airport-free Wi-Fi and they even did some photocopying for me for no charge. Superb Buffet for 150 rand, About £11. I had a double room which was fairly large and immaculately clean with everything I could... More

Firstly it is not "close" to the airport. 150 rand taxi, definitely not walkable. There is a shuttle however. For a so called airport hotel not tuned into travellers - check in and out times rigid. If a person wants to use a room for a day they pretty much demand you book two days - inflexible. Even then, despite... More

I was jetlagged and trying to molt my skin after spending 10+ hours stuck in the seventh circle of hell (i.e. coach, middle seat, between strangers with a balding man in the seat in front reclined nearly into my lap. I could see his dandruff). I found a comfortable bed, soft linens, and blackout curtains. It would have been a... More

This room was booked by my travel agent due to having an overnight stay in Joburg on my way to Capetown. After reading several bad reviews on this hotel, I was a little bit alarmed to be staying here, however found the hotel to be modern and the staff very helpful. The only drawback was that the courtesy shuttle stops... More

Walking into the lobby of this hotel after having been on safari for several days was like walking into a palace. It was very much a modern hotel - no giraffe here. The rooms were decent and average for a respectable hotel. The issue of course... it's next to the airport so you'll hear the planes. The restaurant was a... More