Having read a number of reviews about Karos Spa Hotel before we arrived we were very pleasantly surprised... Arrival: Four people on reception with one of them an English speaker. Our room was ready and when we got to the apartment another member of staff was waiting for us and greeted us (her English was good) and she explained everything... More

impolite service, terrible business / customer understanding . Boring. Socialist house. Nothing special food. Few, crowdy pools, limited possibilities.Managers replacement necessary, Otherwise hotel will fail. Opposite hotel is much better

This hotel is disappointing. The hotel facilities are ok but the details are not what you would expect to find in a 4 star hotel. For example the gym has 3 cardio equipment, one all purpose but very old weight device and free weights, half of which are missing. You cannot get a workout. The hotel rooms are ok, but... More

Room was really big, breakfast - good. I can notice wide choice of dishes, even tastes – not fresh, but any way… Chief was cooking omelet – rare feature in European hotels. Hotel has really big inside and outdoor pool and so on. But everything looked in this hotel so ordinary and simple…

This hotel was our accomodation durin a sports event. For this it was definitely very, very good! As a "normal" guest, chosing the hotel myself I'd say that it is not worth the 4 stars. The room looks old fashioned. The breakfast is quite ok, but I already had better breakfast in a 4 star hotel. In the summertime it... More

During booking process the staff was very helpful and fast-responsing. They even called us to make sure they can provide exactly what we ordered. At the check-in I had to wait too long due to an annoying guest asking way too much from the receptionist, but having only one receptionist in a huge hotel on a Saturday afternoon is not... More

It's very hard to communicate with the people in the hotel because they are not very friendly and they don't speak English and even very little German (as Flemmish people from Belgium we could speak those languages..but not Hongarian of course) Children animation is only in Chinese..eugh...Hungarian, so even the clown animation isn't funny for our kids :-( The restaurant... More

Nice, new hotel. Very clean. Big rooms, very good food. And really good prices. Spa world is good, beautiful pools. All in all, pleasant place to relax yourself in saunas and pools (my favorite was thermal pool). Wish more staff can speak English.

I took my mum & brother to a SPA-weekend to the Karos Hotel two weeks ago. We wanted some quiet time for us, relaxing after a busy year. The hotel is far from Budapest, when I booked I did not really realize this. Anyway, the check-in was quite quick, we got into our suite quickly (No free wireless in your... More