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All 16 Juneau hotels

Frontier Suites Airport Hotel

9400 Glacier Highway, Juneau, AK 99801
Hotel amenities
Frontier Suites Airport Hotel
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61%
Ranked #11 of 16 hotels in Juneau
4 traveller photos
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31 reviews from our community

    Trip type
Traveller rating
    11
    7
    4
    3
    6
Date Rating
michigan
1 review
5 of 5 stars Reviewed 2 February 2013

We came here because our flight was delayed and will come back because of the friendly staff the large clean rooms. We were not sure if we had made the right choice but from the moment we walked in the door we felt at home, Anthony made us welcome and was quick to let us check in right then even... More

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Anchorage, Alaska
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 23 January 2013

I stayed here in January 2013. This was my first time at the Frontier Suites. I do stay at the Juneau Hotel, in downtown Juneau which has the same owners. It was not too bad for an older hotel. I prefer to stay in suite hotels with full kitchens when I travel to Juneau. The kitchen was a little skimpy... More

Was this review helpful? Yes 1
See 2 more reviews by HotSludge for Juneau
Juneau
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 October 2012

The front desk staff were not at the least bit helpful. No greeting or anything when I walked into the lobby. I did not feel welcome at all. When there was a problem, the manager was rude and always interrupts you. Also, there was no one to help with my things to my room. I had to come back to... More

Was this review helpful? Yes 1
FrontierManager, General Manager at Frontier Suites Airport Hotel, responded to this review
31 October 2012

Thank you for your comments. I am sorry that you feel i am rude. We have rules concerning our property and if i was rude in convaying them I am sorry. We take pride in our property and must maintain the cleaning of such by allowing our staff to enter rooms on long term stays as written in the extended... More

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21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 October 2012

I liked this place - it was like a mini apartment and the price was great. Full size fridge, dishwasher, microwave etc. No Wi-Fi, but they gave me a cat 5 cable (charged $10 and credited $10 when I brought it back) and then used my laptop for wi-fi to my iPad. Pizza right there, and a restaurant on bottom... More

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FrontierManager, General Manager at Frontier Suites Airport Hotel, responded to this review
23 October 2012

Thanks for the great comments! We Love having our guests thoughts. Our guests are our number one concern and these nice comments are passed on to all our staff. More

Rock Island, Illinois
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 September 2012

This place was scary for a family with children and elderly members. There were men in rooms with the their door open yelling crude comments and whistling at my 17 year old niece and Mother. We had to walk over a sky walk to get to our rooms with all our luggage and no staff to aid. The walk was... More

Was this review helpful? Yes 2
See 7 more reviews by redhead1009 for Juneau
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 August 2012 via mobile

The front desk/management staff are anything but helpful. My husband stayed at this hotel while working and he the worst experience starting with his room not getting serviced down to money being stole from his room and he also had someone break into his room and steal a brand new iPad. He advised the front desk about it after waking... More

Was this review helpful? Yes 1
FrontierManager, General Manager at Frontier Suites Airport Hotel, responded to this review
31 October 2012

Thank you for your comments. We are concerned with any issue on our property. I am glad that the roll of quarters was found under the bed. We advised to contact the police dept. as the window was open when his IPAD was missing. We did read the locks and noone other than the guest had entered that room. As... More

Anniston, Alabama
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 25 June 2012

I arrived in Juneau and went to look for a hotel I tried the Travelodge and the Best Western. Both were disappointing. I then discovered The Frontier Suites, it has the largest rooms out of the 3 that I looked at and the best amenities. A full kitchen with a big fridge not the little mini fridges that some hotels... More

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New York City, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 June 2012

I travel to Juneau quite often on business (electrical engineer), and I've tried a myriad of hotels in the town. The other places I've stayed were usually pretty mediocre - either too old (not a big fan), too expensive, too loud, or too inconvenient. That is until I found this place. The hotel has a warm and cozy feel overall,... More

Was this review helpful? Yes 1
Anacortes, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 February 2012

I have stayed at this hotel several times over the past year. I travel to Juneau on business often and would recommend this hotel over any other in the airport area. Staff is great and resturant is very good.

Was this review helpful? Yes 4
Auburn, Alabama
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 11 August 2011

Bed was old and not comfortable. Bed had been sprayed with bug spray and caused us to sneeze. Parking lot was often full and we could not find parking. Fireplace in lobby did not work. Restaurant food was bad. Bar was not popular. Internet went down and took hours to fix. Front desk staff was rude. The worst property we... More

Was this review helpful? Yes 5
 
 
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Additional Information about Frontier Suites Airport Hotel

Also Known As:
Frontier Hotel Airport
Address: 9400 Glacier Highway, Juneau, AK 99801
Region: United States > Alaska > Juneau
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 16 hotels in Juneau
Price Range: €€
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