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All 16 Juneau hotels

Extended Stay America - Juneau - Shell Simmons Drive

2.5 of 5
1800 Shell Simmons Drive, Juneau, AK 99801 (Formerly Extended Stay Deluxe )
Hotel amenities
Extended Stay America - Juneau - Shell Simmons Drive
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29%
Ranked #12 of 16 hotels in Juneau
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61 reviews from our community

    Trip type
Traveller rating
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Date Rating
1 review
2 of 5 stars Reviewed 10 June 2013

Our room was fine and they allowed our dog. But staff is lazy. No one knew where. the pool would open. One night we had one to well to share because they ran out of clean ones. As active duty military we stayed here when we first came to town and though it had maybe improved. Plus it dog friendly.... More

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Sitka, Alaska, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 May 2013 via mobile

Very courteous staff checked me in. The rooms are nice and roomy. LG TV with a good selection of channels. When I needed a ride in the courtesy van, they were more than willing. The kitchen area is all a person needs for a few days. A 15 minute walk to a Safeway, a ten minute walk to a mall,... More

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Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
31 May 2013

George - Thank you for taking the time to write a review of your stay. I'm glad to hear that you found our hotel very accommodating. It is so rewarding for the staff and I to read such positive reviews. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to... More

Wrangell, Alaska
Top Contributor
125 reviews 125 reviews
38 hotel reviews
Reviews in 27 cities Reviews in 27 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 21 May 2013

Juneau hotels raise their prices on May 1. Unfortunately, they don't raise the level of service. We had to walk over from the airport because the shuttle doesn't run at night. However, the shuttle service the next morning was great. The room was clean but smelled a little strange. The complimentary breakfast had limited items. This worked okay for an... More

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Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
31 May 2013

Thank you for your recent review of your stay. I am sorry the shuttle wasn't able to accommodate your late arrival. I was however pleased to hear that we were able to assist you the next morning. I am sorry that you did not enjoy our grab-and-go breakfast. This is a new feature, so we will keep your feedback in... More

Eagle River, Alaska, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2013

Clean, but the non-smoking room actually smelled like smoke. Staff weren't overally helpful and breakfast was slightly disappointing. I wish the pool would have been functioning. It was a very convenient location.

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Eagle River, Alaska
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 May 2013

This is the hotel to stay if you are waiting for the weather to break and you are stuck in town. I spent a few days here waiting for flights and found this place to be very convenient. It is an easy walk from the airport to the hotel. The hotel offers a free shuttle around town, with the only... More

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Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
9 May 2013

Thank you for taking the time to write a review of your stay. I was very happy to see that you enjoyed your stay, and found our location very convenient. I am also glad you were able to utilize our shuttle service for transportation to and from the downtown area. Please know, our pool is in the final stage of... More

St. George, Utah
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 May 2013

We stayed at the Extended Stay America in Juneau for 1 night in early May 2013. This hotel is literally right across the street from the Juneau Airport....It's about a 2-3 minute walk across the parking lot to get from the hotel to the airport. The hotel is still undergoing renovations. The pool area remains closed and torn apart. Our... More

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Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
8 May 2013

Thank you for your recent review of your stay. I am pleased to hear that you were happy with the clean, modern feel of our recently renovated hotel. We have upgraded our facility in an effort to keep up with customers needs. I'm also pleased you felt our staff was friendly, and helpful. Our aim is to be your "home... More

Juneau, Alaska
1 review
3 of 5 stars Reviewed 25 April 2013

Breakfast bar has only HOT water and coffee--nothing COLD. Ugh. 2 day visit and they didn't fix broken hair dryer. Appears there is no maid service for multi-night stays. Wifi blocks peer file transfers--no large file transfers. Other than that, clean, comfortable, quiet, safe.

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Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
1 May 2013

Carl - Thank you for your recent review of your stay. I was very happy to see you found our hotel to be clean, comfortable and quiet. I am sorry to hear that you were not happy with the Grab and Go breakfast. While we do offer coffee and hot water all day; our cold beverages are only offered during... More

TN
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 April 2013

As another just wrote, they are in a renovation, but instead of closing the doors they just keep going at the expense of comfort while still keeping a high price tag. Pool is closed, they are using it to store stuff for renovations. Laundry Room was closed, renovating the room, Business Center was closed, renovating the room. Tons of tools,... More

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MAGDYI, Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
8 April 2013

Thank you for your recent review of your stay. I sincerely apologize that the hotel renovation caused you an inconvenience. In response to your feedback, our in room renovations will finish by 4/26/2013. In addition the pool is being renovated also, and I know you will like the end result. We have upgraded our facilities in order to keep up... More

Anchorage, Alaska
Top Contributor
67 reviews 67 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 25 March 2013 via mobile

Extended Stay Juneau crushed my expectatives on this chain hotel. I expected much more... Location: Front of the airport. Not even a 5 minute walk. To me this was very good. Close to the Nugget Mall, McDonalds, Subway, a few restaurants and grocery shop. Staff: Helpful. I don't have any complaints on this side. Amenities: Pool was closed. First floor... More

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MAGDYI, Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
27 March 2013

Thank you for your recent review of your stay. I sincerely apologize that our pool is being renovated, however when it is finished I know you will really like the upgrade. In addition we are renovating all of our rooms in order to provide a Freash room to all of our guests. In response to your feedback, we are offering... More

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Sitka
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 13 February 2013

I stay there every time I go to Juneau. The staff is hit and miss as to if they are friendly, but it's usually quiet and always clean! The last time I was there they were remodeling and didn't tell me when I booked. This wouldn't have been a problem if I had known they put my down the hallway... More

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See 4 more reviews by Funkymoose83 for Juneau
MAGDYI, Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review
18 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you stay with us when you are in Juneau. However I am sorry the contractors disturbed you. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

 
 
 
 
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Additional Information about Extended Stay America - Juneau - Shell Simmons Drive

Also Known As:
Extended Stay Deluxe Hotel Juneau
Extended Stay Deluxe Hotel
Juneau Extended Stay
Extended Stay Juneau
Address: 1800 Shell Simmons Drive, Juneau, AK 99801 (Formerly Extended Stay Deluxe )
Region: United States > Alaska > Juneau
Amenities:
Fitness Centre Free Breakfast Free Parking Pets Allowed Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 16 hotels in Juneau
Price Range: €€
Hotel Class:2.5 star (2.5*)
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