DoubleTree by Hilton Hotel Cariari San Jose (Costa Rica/San Antonio De Belen) - Hotel Reviews

StuartandDenese

Stockbridge, Georgia

Top Contributor

174 reviews

63 hotel reviews

Reviews in 68 cities

98 helpful votes

“This is STILL one of my favorite places in San Jose!”

Reviewed 12 May 2013

Since our last visit, the Cariari has overhauled the reception area to include comfy guest seating, a computer nook, and a coffee shop called the Deck Cafe. The lovely central pond has been enhanced with deck seating and a large screen tv viewing area. The bi-lingual hotel staff goes above and beyond to tend to the comfort of their guests... More

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StuartandDenese has 1 more review of DoubleTree by Hilton Hotel Cariari San Jose

“I keep coming back!”

Reviewed 15 June 2011

Thanks for staying with us at the Doubletree by Hilton Cariari San Jose. I’m happy to hear that you enjoyed your stay and that Jose Luis and all our staff was helpful! I’ll be sure to share your comments with them. See you soon! Margie Aristy, Director of Sales & Marketing. More

A TripAdvisor Member

“overpriced, oversold, underwhelmed.”

Reviewed 11 May 2013

If you're looking for a hotel near the airport in SJO... Holiday Inn Express. I know, I know, you have an idea of what Holiday Inn Express is... maybe that is below your standards... but I am telling you it is a MUCH better experience for the same or less price. Please don't book this hotel (the doubletree) for airport... More

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I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

beenaroundenough

Vancouver, Canada

Senior Contributor

22 reviews

9 hotel reviews

Reviews in 8 cities

17 helpful votes

“Beenaround enough”

Reviewed 4 May 2013

This hotel is only ten minutes away from the San Jose airport, so was perfect for our overnight stay before joining our National Geographic tour group. We were welcomed at the desk with our key and a huge, still warm chocolate chip cookie. Room was spacious and clean. Dinner and breakfast were good.

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Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Doubletree by Hilton Cariari San Jose. Margie Aristy, Director of Sales & Marketing. More

Maya T

New York City, New York

Reviewer

3 reviews

Reviews in 3 cities

“I've paid for 4*, but got 2* service.”

Reviewed 3 May 2013

This Hotel looks nice, but expect AC not working, and no one cares. I was waiting for the technician for 2 hours, and then they swiped filters from another room. AC Filters are so dirty... It's disgusting. Guy left so much garbage after he switched the filter. We had to find a broom and clean the floor. Called the manager,... More

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Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that you had some issues that inconvenienced you during your stay. I am so sorry that the A/C unit in your room was not working properly and that you were inconvenienced by the... More

CharlieB24

Cambridge Spgs, PA

Senior Contributor

23 reviews

4 hotel reviews

Reviews in 12 cities

1 helpful vote

“Good property to stay slightly out of the main city”

Reviewed 30 April 2013

Very nice property. Located near a market, so you can get some supplies reasonable. Also some pretty good restaurants within walking distance & a mall. Cab ride to downtown San Jose was about 20 US with tip. Breakfast buffet was excellent! Advise to NOT exchange money at hotel--rate not good. Couldn't get Internet to work in rooms for some reason... More

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I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels. Margie Aristy, Director of Sales & Marketing. More

Cesar L

El Macero, United States

1 review

“Cariari”

Reviewed 29 April 2013

The hotel has been an icon of San José for many years. Well maintained, nice atmosphere and beautiful swimming pool area. The service is really first class and guests are nurtured with a full caring attitude throughout the facility.

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Review collected in partnership with DoubleTree by Hilton

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I am glad to hear that you enjoyed your stay at our DoubleTree by Hilton Cariari San Jose. Hope to see you return in the near future. Safe travels!... Margie Aristy, Director of Sales & Marketing. More

Stefano M

hillsboro, United States

1 review

1 helpful vote

“God Rooms and Service. Poor Food. Transportation company are crooks!”

Reviewed 28 April 2013

Don't expect anything about food quality. It is overprices and really bad. The burger is half the size of the bun. The Calamari are clustered with onion rings. The salads are soggy with dressing and very small. The worse part is dealing the transportation company that handles the "free" shuttle. What a hassle and pain. they are crooks!!!!

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I appreciate the review of your recent stay at our hotel. I understand that you were disappointed with a few issues and sincerely apologize for this. I am sorry if you found our food quality to be sup-par. We are always listening to our guests and I will definitely keep your review in mind to improve the quality and selection... More

Liz P

Portland, Oregon

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

“Nice rooms”

Reviewed 22 April 2013

The room was nice with lots of space, nice pool, business center was available and I was able to get a rental car and book tours right at the hotel. A little ways away from downtown San Jose but taxis are available. The food was very good but a little pricey. Overall our stay was very nice. However I set... More

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Just wanted to thank you for your recent stay here at DoubleTree by Hilton Cariari San Jose! So glad you were able to experience our authentic hospitality. We look forward to seeing you soon. Margie Aristy, Director of Sales & Marketing. More

Melissanv

Las Vegas, Nevada

Senior Contributor

24 reviews

9 hotel reviews

Reviews in 12 cities

5 helpful votes

“Best hotel I have been to in Costa Rica”

Reviewed 17 April 2013

I have stayed at doubletree a few times on my way to and from the airport in Costa Rica. The staff is great and the hotel has a very nice ambiance. It's total luxury with a feeling of being partly outside and close to nature in the city. The beds are so comfortable. The pool is fantastic as well as... More

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Thank you for taking a moment to share your experience. Your comments about your stay at the DoubleTree by Hilton Cariari San Jose me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Margie Aristy, Director of Sales & Marketing. More

rashuben

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

“Very disappointed with the amenities of the room, very poor internet service”

Reviewed 15 April 2013

The internet service is very very poor. Only the lobby has service. The bathroom amenities were very poor. The hotel is 20 minutes from San Jose. A $20 taxi ride each way. The hotel restaurant is not bad.

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I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of your comments will be internally discussed with our management team for immediate action. I would very much like the opportunity... More

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DoubleTree by Hilton Hotel Cariari San Jose Reviews, Costa Rica/San Antonio De Belen

DoubleTree by Hilton Hotel Cariari San Jose

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