Well, sadly that evening when I required most was the use of the Internet and there was no room connection. The main router was shut down and I wasn't in the mood in leaving my room because that is the purpose for WiFi. Also, hot water taken its time the next morning when needing an early morning shower. Overall, the... More

Stayed for 2 nights in early April. Firstly may I say the staff were extremely friendly, the front desk providing us with a lot of local information and were of particular help in locating some banks for us when our credit cards were blocked in the first few we tried. They also pointed us to some local bars and restaurants... More

My boyfriend & I stayed 1 night due to having a super early flight the next morning. We arrived at 9:30pm Saturday night and needed to leave to go to the airport by 4:15AM Sunday morning. The 1st airport shuttle picks up at 4:10AM so we scheduled it. The 2 gentlemen working when we arrived we're very nice & helpful.... More

Although we informed this hostel of our airport arrival time AND they got back to us to confirm that they would be picking us up, no one was there! After a long flight and arriving in the dark in a new country this was not a good start. We ended up getting a taxi which we were overcharged for. When... More

This hostel left me stranded at an airport and then charged my credit card despite never spending a night there. Before my trip, I made a reservation with them based on their advertisement that they offer a free airport shuttle to and from the San Jose airport. When I called them from the airport around noon to ask them to... More

The big plus is the convenient location near the airport when leaving or arriving in costa rica, the pickup and drop-off at the airport. Otherwise the hostel is below average: towels weren't always clean, air conditioning doesn't keep the rooms cool, insects running around, even found something metallic in my towel and the rooms definitely need to be refreshed. The... More

Loved the building, rooms, and the free shuttle, but double-check everything! They charge extra if you pay in colones, the national currency, but don't tell you before. Staff is not friendly at all, bordering on rude. Everything looks clean, but our tub was dirty, and there was underwear in the bathroom. WiFi was very hard to use anywhere. Good location... More

At first, we wanted to stay at Alajuela backpackers because it was a convenient location where we would receive a free ride from the airport. We were being picked up for bungee jump at the hostel and going to a yoga retreat that would pick us up from the airport so we needed to be close by. Right when we... More

Just a regular hostel. bad matrace, unfriendly staff, aweful food, aircon didn't work, ... so wa have been really dissapointed, especially as the price is very high and it was promised to be a 5 star hostel - definitely not !!!