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Holiday Inn Express Hotel & Suites Sylacauga

2.5 of 5
40743 US 280, Sylacauga, AL 35150
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Holiday Inn Express Hotel & Suites Sylacauga
Ranked #2 of 3 hotels in Sylacauga
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20 reviews from our community

    Trip type
Traveller rating
    7
    7
    2
    1
    3
Date Rating
Nevada
1 review
1 of 5 stars Reviewed 4 May 2013

This place is one of the worst construction jobs known to man. The upstairs creaks and moans when people walk or turn in their beds. The paint/wallpaper in bathroom separating from wall, alarms detectors holes cut in oval and not circle in ceiling. I could hear every air conditioner around my window. Every person that slammed their door and walked... More

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Huntsville, Alabama
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 10 April 2013

We were in town for a baseball tournament and stayed two nights. In spite of a full hotel both nights, they had plenty of towels, kept things clean (both in our room and on the property). Most definately will stay here again.

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review
12 April 2013

Thank you so much for staying with us during the tournament. I am glad that we were able to accommodate everyone and were able to keep up! We will look forward to your next tournament! More

Marietta, GA
Top Contributor
126 reviews 126 reviews
24 hotel reviews
Reviews in 49 cities Reviews in 49 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 7 April 2013

Not much choice in this town, so stay here or you will be sorry you didn't. Desk staff is friendly and the rooms are nice. The free breakfast is up to Holiday Inn standards. You will not go wrong here.

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review
8 April 2013

We really enjoyed seeing all of the Tandem Bike Riders this weekend! I am glad that you had a great stay and allowed us to be your Home Away from Home while here. We will look forward to seeing you next year! More

Fairview, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 January 2013

Very clean and quiet, our daughter loved the pool and had it all to herself. Water pressure was a little weak, pancakes were delicious!..............................................................................

Was this review helpful? Yes 2
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review
8 April 2013

I am so glad that your daughter enjoyed the pool while she was here. We all know that as long as our children are happy it makes the stay easier. I apologize that you had weak water pressure during your stay and we have looked into that! We will make sure that the pancakes are waiting for you when your... More

Bowling Green, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 26 December 2012

Made reservations as we were coming into town late one evening. The Hotel sign was burned out and we had a little trouble finding it, but the desk clerk directed us right to the door. Very friendly staff. We were pleased with the rooms....very clean and in good repair. The breakfast was very good and hot. We won't hesitate to... More

Was this review helpful? Yes 1
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review
8 April 2013

I am so sorry that our sign was not lit up for you to see, but very happy that our staff was able to guide you in with no problem. We will look forward to seeing you again when you come through! More

San Jose,CA
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 16 October 2012

This place seems a bit run down, but what do you expect...you're in Sylacauga. However, I could have managed this, had our experience not been ruined by the housekeeper rummaging through our belongings and stealing over $400 worth of items!! We were not the only one on this occasion, and I know of at least one other hotel guest who... More

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HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review
19 October 2012

Let me again apologize to you for your inconvinence encountered during your stay. As you are aware the hotel does not check every guest belonging to ensure what they carry with them, in your case we are going by what you said is missing and we did call the police to investigate, unfortunately they did not find anything from the... More

Tallahassee, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 August 2012

This hotel property is your best option while visiting Sylacauga. It is located on the main highway (but set off enough where it is quiet) and convenient (1-2 miles) to restaurants. Staff was friendly and attentive. Breakfast area was clean and the selections were good and hot. Room was clean and appointed like other Holiday Inn Express properties. Would stay... More

Was this review helpful? Yes 1
HIESylacauga, General Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review
6 August 2012

Thank you very much for your kind remarks about our staff, breakfast and room cleanliness. We appreciate you allowing us to be your "Home Away from Home" while in Sylacauga. We look forward to seeing you again. More

Waycross, GA
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 April 2012

We were making the 12 hour drive to Memphis, shooting for Birmingham, AL, when we saw this hotel around 10 PM. They said a suite would be $95 with a king bed and sofa bed--they did not tell us that the sofabed only realistically slept one. My 12 year-old ended up in a sleeping bag on the floor because we... More

Was this review helpful? Yes 1
Flowery Branch, Georgia
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 29 March 2012

Good night's rest, clean and friendly. Woke up and noticed there was no shower curtain and the coffee maker had a used filter in it. The omelet is a factory made, microwaved horror: dry, rubbery and tasteless. The AC fan only ran when the AC was called for. I think fans should run all the time whether the AC is... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Sylacauga, responded to this review
30 April 2012

Dear GORDELBAR, Thank you for taking the time to write your review. I do apologize for any inconvenience that you have experienced with your room. I will follow up with the Executive Housekeeper to ensure that similar incidents won't happen again. Also, I was disappointed to read that you did not enjoy our complimentary breakfast, we will review for possible... More

1 review
5 of 5 stars Reviewed 23 March 2012 via mobile

When I first walked in, it was amazing!! Nice service, and amazing and clean hallways and rooms! They were clean, comfy, inviting, and beyond expectations. I wish I could live in this hotel!

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Additional Information about Holiday Inn Express Hotel & Suites Sylacauga

Also Known As:
Holiday Inn Express Hotel And Suites Sylacauga
Holiday Inn Sylacauga
Sylacauga Holiday Inn
Address: 40743 US 280, Sylacauga, AL 35150
Phone Number:
Region: United States > Alabama > Sylacauga
Amenities:
Business Centre Fitness Centre Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Sylacauga
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Take a Virtual Tour of the hotel.Welcome to the Holiday Inn Express Sylacauga Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served. Every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Sylacauga, AL and stay smart at the Holiday Inn Express Hotel. WE ARE A SMOKE FREE HOTEL. We apologize but we do not offer any smoking accomodations. ... more   less 
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