A not so OK hotel, in far reaching location, not too clean rooms with lots of odds, room service and house keeping not responsive at all, all the staff posted including front desk/reception are totally Non-English speaking personnel, absolutely untrained in handling the rush hour group check-in also very slow in calculating the required change at Money Exchange counter. Very... More

If you have a reason to be in the new industrial suburbs of Pudong/Shanghai for business this hotel is acceptable. It is a long way from the Bund. The room was acceptable but as most reviewers have noted the bed was very hard. The bathroom does have a separate shower and bath.

Was there for a conference from 26 May 2012 to 1 June 2012. Found the beds rock solid, the location to be poor and rude check-in staff at reception who spoke little English despite the international brand of the hotel. I brought my pregnant wife and she had problems getting into the oddly-placed bath tub - so I requested for... More

It is far from downtown Shanghai good for business but not good for family. Smoking everywhere even at non smoking floor. Bed is very hard one almost like no mattres at all. Huge bathroom and big room.

Location is not very good for sightseeing. But business facilities and room standards are good for businessmen. Very clean, very nice bathroom. Rooms are not very spacious but enough for business people who come to the hotel at night just to have a shover and go to bed.

I stayed here for 3 nights on a business trip. As far as location is concerned, this hotel is definitely not recommended for tourists who want to explore Shanghai. The location is most suitable for businessmen as it is close to the industrial area. The room is of reasonable size. It's clean and has all the necessary amenities in the... More

The Best Western Pudong is off the tourist track, but reasonably convenient for visiting the exhibition centres in the Pudong area, which was the main reason for my stay. As some of the recent reviews have been mixed, I sort of braced myself for a mixed experience. Instead i was pleasantly surprised. I asked for a non smoking room at... More

This is a hotel for the locals. If you are foreigner visiting, you will definitely not be impressed. The hotel is busy since it is close to a major Chinese telecom company and their employees and partners can get a discount rate here. As a result, it is very difficult to get a non-smoking room. If you are a non-smoker... More

After my company's business trip coordinator booked my colleagues and me for 4 nights in this hotel I've read some of the latest reviews here and got very anxious... Well i was totally surprised to find a very nice hotel with big rooms (deluxe, 60$ per night) with a decent breakfast (continental, fresh vegetables, eggs, bread, sausages, juices, etc). indeed... More