This is my 2nd stay in this hotel. The service from the staff is still good as the previous time. The cleaner is professinal and friendly. However, my partner did not feel the same because she did not have the feel of the international hotel. Actually the room we stayed this time is real old. I asked for newly renovated... More

I stayed at the Somerset for 6+ weeks in two different rooms. The first room on the first floor was a 'small but perfectly formed' apartment with a great kitchen, large bathroom and bedroom with a walk-in-robe that made it difficult to move home. The second room on the 24th floor had two bedrooms but the living spaces were smaller.... More

I stayed for a few weeks in a 2-bedroom suite. Location is good - 2 minutes walk to Metro Line 9, Tesco supermarket a 5 minute walk away, ATMs and convenience stores all around. Gym is good (and rarely crowded). I did not try the indoor pool (which is undergoing renovation in Jan-Feb). Kitchen is well stocked with amenities. The... More

We stayed at the Somerset XuHui 2 months (August-October 2012). We are a family of 3 and had a 2 bedrooms apartment. We enjoyed our stay very much, especially thanks to the very good service. The apartments are not brand new, but beds are comfortable and the kitchen is quite well equipped. A big plus is the washing machine with... More

The staff in this hotel is so helpful,courteois and professional.To my surprise after staying in severl hotels in Shanghai,some receptionist here speak fluent English.So it will not be an issue if you do not speak ang Putonghua or need any assistance.This hotel has everything you need in a home.Right from the doorstep to the kitchen and bathroom.Well equipped.I stayed in... More

I have previously written a review about Somerset during my long stay there which was last year . Recently I had a chance to stay there again for my business trip to Shanghai , and , man , was I in for real pleasant surprise... The front office and security staff actually remembered me and the warm reception they extended... More

Yes, it is not 4 stars, but if you want to spend for example 7 days with your family in Shanghai and you want something not bad for good money, then it's ok. Big plus is that the hotel is not far from the metro. You can reach every places of interest you want for short time. It is not... More

Pros: Staff is welcoming, concierges is responsive, location is nice, you can find a Costa Cofee shop below, A Pizza Hut, Mc donalds and KFC at walking distance. Opposite to family mart and also a TESCO at walking distance.The room is well equipped with all the facilities , and also the kitchen is ready to cook just anything. Cons: The... More

I spent 2 weeks in this building when my children and I went to visit my husband who is staying for an extended period. The apartment was satisfactory, a little on the small size but this was not a big issue. The beds were comfortable, pillows too soft (but that is my personal preference). Small kitchen, 2 rings, no oven,... More