We stayed here in October 2012 as we were given a overnight stay by a friend. From arrivng at the lobby until we left the Hotel we were not impressed.
Room looked very old and tired. Bathroom had cracked tiltes. The French restaurant on the top floor was well over priced for the service and food.
The Day Spa was...
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Dear Mr. kiwiawayMelbourne,
Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....
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I really enjoyed staying at this hotel. The hotel is beautiful and the rooms are very nice and comfortable. We had drinks on the 50th floor at night and it was a beautiful setting to see Shanghai at night. We went again the next morning for breakfast and it was so cloudy that we couldn't see out. I was only...
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Dear Mr. kiwiawayMelbourne,
Thank you for your review concerning the Pullman Shanghai Skyway.
We are pleased that you appreciated the services and facilities of the Hotel and it’s location.
We look forward to welcoming you come back again.
Best regards,
Amado Benoit
General Manager of Pullman Shanghai Skyway
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My review is almost same as the other.
First, the location of the hotel is really good.. Subway is around 5 mins on walk. Ad many restaurant and shopping mall is around there.
The room is really big. I tried the standard room in 33rd floor, executive room is 41st and 39th floors. The arrangement of the bath room and...
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I'm totally happy with the days stayed in this hotel. All good. The only problem I had was that not many taxi drivers knew this hotel. But they will still get you there once you mention the road name.
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Dear Guest,
Thank you for taking the time to share your comments with us after your recent stay at the Pullman Shanghai Skyway. At the Pullman Shanghai Skyway, we continuously strive for excellence. It gives us great pleasure to receive positive feedback such as yours, while it’s also an honor for us to be your favorite hotel in Shanghai. We...
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This is a great hotel but it has one big flaw that you should know. The hotel has central heating and central air conditioning but not both at the same time so in the spring you could be suffering from a heat wave in your room because the hotel is only blowing hot air when your wishing for cool air....
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Dear Csteets,
Thank you for taking the time to share with us your experience at the Pullman Shanghai Skyway.
First of all, on the behalf of the entire team, we would like to express our sincere apologies for the unpleasant experience you’ve encountered. Please kindly accept our apologies.
In your stay period with us, it was change the season between...
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Facility is great. Blue bar is cheap cmpare to the quality. Restaurant on 3rd floor is not recommendable, waitress had hard time understand English and some of my order was missing at the end, but breakfast is pretty decent on 49th floor.
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Dear Guest,
Thank you for taking the time to share your comments with us after your recent stay at the Pullman Shanghai Skyway. We are pleased that you appreciated the facilities of the Hotel and location.
In the evening the hotel’s skyline restaurants and bars are transformed, offering a truly sophisticated dining ambiance. Drift onwards to the sultry Blu Bar...
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I am a gold a-club member and support all Accor locations when I travel. This is the third time I've stayed here and all three experiences are identical - great rooms, great service from concierge and the worst possible service from front-desk. Rude, arrogant, aggressive and extremely unhelpful. Long queues at check-in and check-out. I hope hotel GM Patrick Chmielewski...
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Dear Lester_singapore,
Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
I...
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We had reached the hotel in a transit services company in the evening. When we reached the 2 bell boys is talking away till we have to unload the luggage ourselves. They only help when we reach the door. The concierge guy don't put on a smile to the customer as if we owe them money. Other than that, the...
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Dear guest,
Thank you for taking the time to tell us about your experience at the Pullman Shanghai Skyway.
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...
More
Very spacious and nice rooms with all features you expect when traveling on business. I did use in room dining and was quite satisfied for the choice and quality. Very well placed to attend the exhibitions just across the river.
I got a great deal on the A-CLUB web site and do invite you to try this property if you...
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Dear Mr. GiuseppeGuastella,
Thank you for your review concerning the Pullman Shanghai Skyway.
We are pleased that you appreciated the services and facilities of the Hotel and it’s location.
We noticed that you got a great deal on the A-club website, allow me to explain it further:
The A|Club multi-brand loyalty program is free, it offers benefits and rewards to...
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