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The Eton Hotel

4.5 of 5
No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China (Lujiazui)
Hotel amenities
The Eton Hotel
Ranked #48 of 3,038 hotels in Shanghai
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403 reviews from our community

Traveller rating
    192
    174
    25
    8
    4
See reviews for
Families
15
 
Couples
46
 
Solo
41
 
Business
146
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 19 April 2013

Having read previous "mixed" reviews of this hotel I checked in not sure what I was going to experience. I have to say that I found the staff for all depts excellent, I experience great service, a can do attitude and a willingness to help. This is a great business hotel which for the room cost provides excellent value for... More

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See 2 more reviews by 41CJW for Shanghai
TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
22 April 2013

Dear Guest, Thank you for sharing your staying experience on Tripadvisor. We truly appreciate your feedback made on our product and services. We are glad to learn that the overall product & services had met your expectation and we shall strive further in continuing to improve the staying experience of our guests. Thank you for choosing The Eton Hotel Shanghai... More

terni
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 15 April 2013

I spent 3 nights in this hotel; very good room, a nice wellness area; the breakfast was reach but the taste of the sausages was hugly: not easy to have served tea. ----------------------------------------------------------------------------------------

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TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
22 April 2013

Dear Guest, Thank you for taking the time to write for us on Tripadvisor. We truly appreciate your feedback made on our product and services. We are glad to learn that the overall product and services had met your expectation except the dining experience for our breakfast buffet. Rest assured your related comment will be brought to the attention of... More

Norton Shores, Michigan
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 March 2013

This hotel was very nice - clean and modern. The front desk had staff who spoke English very well and were very professional. the rooms were nice (I was upgraded to a really, really nice one when I returned to Shanghai at the end of my travels in China). The breakfast choices were excellent! Lots to choose from and everything... More

Was this review helpful? Yes
See 2 more reviews by Dana Z for Shanghai
TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
30 March 2013

Dear Guest, Thank you for sharing your staying experience on Tripadvisor. We truly appreciate your feedback made on our product and services. We are glad to learn that you are pleased with the overall product & services. Thank you for choosing The Eton Hotel Shanghai and thanks for providing us this valuable feedback. We shall look forward to welcoming you... More

Sao Paulo, SP
Top Contributor
53 reviews 53 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 17 March 2013

The Eton is located in the Pudong New area, right in front of a subway station. The reception area is not surprising but staff is very helpful and rooms are excellent and very spacious! Price is very good compared to other Pudong hotels. Take time to have a nice breakfast - large variety of Western and Chinese foods. No doubt... More

Was this review helpful? Yes
See 2 more reviews by TuscanyZANON for Shanghai
TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
19 March 2013

Dear Guest, Thank you for sharing your staying experience on Tripadvisor. We truly appreciate your feedback made on our product and services. We are glad to learn that you had enjoyed your stay and the overall product & services had met your expectation. Thank you for choosing The Eton Hotel Shanghai. Once again thanks for providing us this valuable feedback... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 February 2013

An incident at the Eton was unfortunately the worst experience I've had at a hotel. This hotel is generally a nice place to stay, perhaps too far out for general stay, it's a little ways out on the Pudong side which is fine for business stays, but inside it's very comfortable with nice rooms. Our bad experience was with the... More

Was this review helpful? Yes 1
TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
17 February 2013

Dear Guest, Thank you for taking time to share your comments on Tripadvisor. We truly appreciate your feedback. We are sorry for the inconvenience caused during your recent stay which is uncompromising with our aim to provide a great experience and value to our guests. Please accept our sincere apology and rest assured that your comments have been taken seriously... More

Delhi
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 February 2013

The hotel staff was extremely plolite and caring. Though had some difficuly in english communication but still staff was more than eager to help and provide best of the service. Hotel was nice and clean with good maintenance. It was very close to Metro so gave good easy access to the whole Shanghai. I went at the time of christmas... More

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TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
14 February 2013

Dear Guest, Thank you for sharing your stay experience at The Eton Hotel Shanghai. We truly appreciate your feedback made on our product and services. We are glad to learn that you had enjoyed your stay with us and pleased with overall experience here. Thank you once again for choosing The Eton Hotel Shanghai and we shall look forward to... More

Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 of 5 stars Reviewed 28 January 2013

This is a great business hotel with excellent rooms, great views, an unbelievable breakfast variety, a good bar with good life music. I've really enjoyed my stay for 3nights and everything was perfect. He only thing I would expect to be different is the Internet. Connection was unstable and charging for Internet in a hotel of this price category is... More

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TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
31 January 2013

Dear Guest, Thank you for sharing your staying experience on Tripadvisor. We truly appreciate your feedback made on our product and services. We are glad to learn that the overall product and services had met your expectation. Thank you for choosing The Eton Hotel Shanghai. Once again thanks for providing us this valuable feedback and we shall look forward to... More

Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 January 2013

I have stayed at the Eton Hotel over 20 times now -- it is a practical, efficient business hotel and good value for money. Well located close to the Pudong Liujiazui business district, even during the busiest rush hour, I could get to the central Liujiazui area within 15-20 minutes. The breakfast buffet has a large assortment and well worth... More

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TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
21 January 2013

Dear Guest, Thank you for sharing your stay experience at The Eton Hotel Shanghai. We truly appreciate your time spent on writing a comment for us. We are glad to learn that you had enjoyed your stay and pleased with the overall services provided. Thank you for choosing The Eton Hotel Shanghai. We appreciate very much your support and look... More

Brussels, Belgium
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 18 January 2013

This is a fairly luxurious business hotel so do not expect to be in a good location if you are a tourist since it is pretty isolated from the center although there is a metro station right next to the hotel. Not much to do at night in that area to keep you in the hotel's restaurant. Very nice and... More

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TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
21 January 2013

Dear Guest, Thank you for sharing your stay experience at The Eton Hotel Shanghai. We truly appreciate your time spent on writing a comment for us. We are glad to learn that you had enjoyed your stay and pleased with the overall services provided. If you interested to find a place to relax or have a drink at night, you... More

Coventry, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 January 2013 via mobile

My first stay in Shanghai, therefore my first impressions were important, and the Eton has not disappointed. It is clean, modern and friendly plus good value. It is a little quiet facility-wise but that said, when you are here on business that is a secondary requirement. It is well located to the commercial centre of this vibrant metropolis and has... More

Was this review helpful? Yes
TheEtonHotelShanghai, Manager at The Eton Hotel, responded to this review
17 January 2013

Dear Guest, Thank you for sharing your stay experience at The Eton Hotel Shanghai. We truly appreciate your time spent on writing a comment at Tripadvisor. We are glad to learn that you had enjoyed your stay with us and pleased with overall experience here. Thank you once again for choosing The Eton Hotel Shanghai and we shall look forward... More

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Additional Information about The Eton Hotel

Also Known As:
Eton Hotel Shanghai
Eton Hotel
Address: No.535 Pudong Avenue, Pudong New Area, Shanghai 200120, China
Region: China > Shanghai > Lujiazui
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 3,038 hotels in Shanghai
Price Range: €€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
An oasis of refined luxury and contemporary style in the heart of the bustling metropolis, five-star The Eton Hotel Shanghai is ideally located in the Lujiazui Finance and Trade Zone of Shanghai's Pudong district. Rises 40 storeys above the Huangpu River, The Eton Hotel Shanghai had its grand opening on March 1, 2007.460 rooms that offer spectacular city views of Shanghai and the Bund from different perspectives are exquisitely appointed with original artwork and impeccable design. The unique & spacious atrium between every other floor adds an extra dimension to hotel’s peaceful and comfortable environment.With superb service, attentive personnel and outstanding facilities which include four excellent international restaurants, one lounge and one bar, thirteen function rooms for meetings and events, health club with a spa and a full-length indoor swimming pool - The Eton Hotel Shanghai sets the benchmark in exclusive staying experience for the discerning travelers. ... more   less 
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